The #1 Bottleneck in Car Sales: Broken Tech Integrations—and How to Fix Them | Sanjiv Yajnik, President of Financial Services at Capital One
Today I’m joined by Sanjiv Yajnik, President of Financial Services at Capital One. We cover why tech integrations are still the biggest challenge for F&I, how lenders are anticipating an EV market slowdown, why "6%" is the most important number in dealership leads and much more.
This episode is brought to you by:
1. vAuto - As the industry’s premier provider of end-to-end inventory management solutions, vAuto gives every dealer—from a single point store to the largest groups—the data, insights and tools they need to maximize returns from the new and used vehicle inventory investments.
Known for its game-changing inventory management innovations, vAuto provides AI-powered predictive data science to help dealers see their future and consistently make the right, ROI-minded decisions with every vehicle they appraise, acquire, price and retail. Visit @ https://www.vauto.com
2. WarrCloud - Your warranty claims process shouldn’t drain your profits—or your people. Our award-winning AI technology transforms OEM warranty processing, helping you capture every dollar you’ve earned. Dealers reduce costs, speed up reimbursements, and uncover new revenue opportunities—while consistently improving OEM claim scores. The future of fixed ops belongs to those who adapt. Let’s talk about automating your warranty processing today by visiting @ https://warrcloud.com/get-an-analysis
3. Capital One – Many dealers believe digital tools can help boost sales. But early findings from a recent Capital One Auto survey revealed operational challenges dealers are still navigating and how trust is shaped. Listen for insights as to what’s been uncovered and where the research is headed. Learn more: https://www.capitalone.com/cars/auto-financing/dealer
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Topics:
00:51 Last year's predictions: right or wrong?
02:21 What is the future of EVs?
04:51 Dealerships' role in the EV transition?
07:28 How does tech create transparency?
13:45 Biggest tech integration challenges?
16:37 How to improve the F&I process?
23:13 How do downturns impact dealerships?
29:00 Best dealership tech stack recommendations?
40:34 Top predictions for dealerships' future?
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Everything else ➤ dealershipguy.com
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Hussain on Car Buying Hacks, Zachs on Tackling Affordability, Seale on Kia Wins | Daily Dealer Live
Today's show features:
Malik Hussain, General Manager at Bill Jacobs
Jacob Zachs, CEO & Founder of Fasten Rewards
James V Seale, Managing Partner at Grandbury Kia
This episode is brought to you by:
AppraisalPRO – Stop getting hammered on hidden trade-in costs. AppraisalPRO instantly reveals repair costs, alerts you to recently cleared codes, and integrates directly with vAuto— meaning diagnostic data populates automatically in your appraisals. Special deal for CDG listeners: FREE 1-week trial, then just $195/month with no setup fees and OBD2 scanners included. Visit getAppraisalPRO.com to get started.
Fasten Rewards – Your Road To Rewards Starts Here. Earn points on every purchase and redeem for valuable perks. With Fasten Rewards, your everyday spending turns into real benefits. Learn more at fasten.cc
Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!
—
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Everything else ➤ dealershipguy.com
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Nowling on "Golden CDP", Perdikis on Agentic in Auto, Camastro on Cadillac Wins | Daily Dealer Live
Today's show features:
Jeremy Nowling, Sales and Digital Retailing Director Rohrman Auto Group
Nick Perdikis, CEO of inride
William Camastro, Dealer Principal, Partner at Gold Coast Cadillac
This episode is brought to you by:
Lotlinx – With Lotlinx, dealers win with every VIN. The AI-powered platform uses the most robust VIN and shopper data to help optimize every vehicle and protect profit. Take control of your inventory today at Lotlinx.com.
inride – inride’s Trade Agent AI helps dealers by mining their customer database 24/7. It finds trade-in opportunities, engages owners, and books appointments automatically—faster than any human team. Right now, dealers can claim 30 days free PLUS a discounted monthly rate. But hurry—this exclusive offer ends October 15, 2025. Go to https://inride.com/trade-agent-ai-demo-request/ today!
Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!
—
Check out Car Dealership Guy’s stuff:
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Everything else ➤ dealershipguy.com
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“Let’s Buy Everything!” — Scaling the Playbook for a High-Volume Car Buying Center | Brent Faron, Manager of Bo Beuckman Ford
Today I’m joined by Brent Faron, manager at Bo Beuckman Ford. We cover Brent’s journey from cleaning cars to leading one of the Midwest’s largest single-point buy centers, the AI tools he’s using to acquire 100 cars a month, how a St. Louis Blues game changed his career trajectory, and much more.
This episode is brought to you by:
1. OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com
2. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com
3. CDG Recruiting – Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we’ve placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit http://www.cdgrecruiting.com to get started.
Check out Car Dealership Guy’s stuff:
For dealers:
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Topics:
02:00 How did Brent's career begin?
07:48 Learning from early mistakes?
13:21 Managing employees and ethics
17:32 What is a Buy Center?
23:47 How does the Buy Center work?
25:23 Managing recon and acquisition costs?
28:57 Tracking Buy Center success how?
30:11 How does AI help appraisals?
42:01 The Future of AI in dealerships
Car Dealership Guy Socials:
X ➤ x.com/GuyDealership
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Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
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LAPIS CEO on Public Groups & Wall Street, Singleton on Biggest Fixed Ops KPI's | Daily Dealer Live
Today's show features:
Todd Blue, CEO of LAPIS
Chris Singleton, Managing Partner at Mike Terry Auto Group
This episode is brought to you by:
Lotlinx – With Lotlinx, dealers win with every VIN. The AI-powered platform uses the most robust VIN and shopper data to help optimize every vehicle and protect profit. Take control of your inventory today at Lotlinx.com.
Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!
—
Check out Car Dealership Guy’s stuff:
CDG News ➤ https://news.dealershipguy.com/
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CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
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Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats:
The Car Dealership Guy Podcast (Tuesdays & Thursdays)
Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward.
Daily Dealer Live (Mondays, Wednesdays & Fridays)
Our live-streamed show, also released here in audio format, brings real-time news, sharp takes, and high-impact guests—think CNBC for car dealers.
Industry Spotlight
Hosted by Sam D’Arc, this segment highlights standout dealerships and vendors with tactical insights and stories from the front lines.
Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for highlights and behind-the-scenes content from every episode.