Can Humanoid Robots Save Us from Loneliness? The Promise and Peril of Empathetic AI with Niv Sundaram of Machani Robotics
When machines master empathy, do humans forget how to feel?In this episode of Your AI Injection, Deep Dhillon chats with Niv Sundaram of Machani Robotics to explore RIA, the humanoid companion designed to cultivate personalized, empathetic, meaningful conversations with patients. With 32 facial actuators, multimodal sensors, and therapy-trained LLMs, RIA is capable of reading subtle facial expressions and responds accordingly, helping alleviate the burnout experienced by overworked caregivers.Deep and Niv also dive into the broader ethical implications of AI companions. If these machines excel at providing unconditional, positive support, will future generations lose the capacity for the challenging (but essential) work of human relationships? Learn more about Niv here: https://www.linkedin.com/in/niv-sundaram/and Machani Robotics here: https://www.machanirobotics.com/And check out some of our related episodes:AI and the Ethics of Influence: Exploring Synthetic Respondents & Decision-Making with Avi Yashchin of Subconscious AIHow Senior Living Sales Get Personal Using AI with Samay Kohli of BudyIs AI the Missing Ingredient for Curbing Cravings? Emotional Eating Meets Machine Learning with Dr. Sera Lavelle
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Will AI Eliminate 90% of QA Jobs? The Future of Testing Automation with Kevin Surace of Appvance.ai
Will AI eliminate 90% of QA jobs within the next two years? In this episode of Your AI Injection, host Deep Dhillon sits down with Kevin Surace, CEO of Appvance.ai and 30-year AI veteran. Kevin doesn't sugarcoat it. His platform replaces manual testers and scripters as enterprise CFOs demand measurable headcount reductions as ROI. Kevin explains how his platform autonomously generates millions of regression tests, and the two dive deep into the technical mechanics of digital twins, AI script generation, and the brutal economics driving enterprise adoption. What happens to society when knowledge work gets automated at scale? Kevin and Deep explore whether we're heading toward mass unemployment or a new economic paradigm, touching on everything from insurance claims adjusters to the future of human purpose in an AI-dominated world.Learn more about Kevin here: https://www.linkedin.com/in/ksurace/and Appvance.ai here: https://appvance.ai/Check out some of our related content: Is This the End of Traditional Coding? How AI Orchestration Might Render Developers Obsolete with Laly Bar-Ilan of BitYour Code Base Is Already Gen AI—Now What? with Matt Van Itallie of SemaWhy Generative AI Could Make Programming Languages Obsolete with Austin Vance of Focused
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How Senior Living Sales Get Personal Using AI with Samay Kohli of Budy
Could AI be the ultimate wingman for life's most emotional decisions?In this episode, Deep Dhillon chats with co-founder of Budy, Samay Kohli, about revolutionizing one of America's most relationship-driven industries: senior living sales. Samay explains how Budy, his AI sales assistant, helps communities navigate the complex, often heartbreaking process of moving seniors into care facilities, a journey that can span three years and involve families wrestling with tough emotions like denial, guilt, and fear. The conversation explores how AI can remember that for example someone's vacation was postponed due to a health scare, enabling salespeople to show genuine care at scale. Deep and Samay tackle the ethical implications of AI-enhanced empathy and whether there's a difference between authentic care and algorithmically-optimized compassion.Learn more about Samay here: https://www.linkedin.com/in/ksamay/and Budy here: https://budybot.ai/Check out some of our related content:Can Hackers Hijack Your Chatbot? How RAG Systems and Other API Endpoints Can Create Data Portals for Cyber Intruders with Keith Hoodlet of Trail of BitsYour Customer Success Team is Drowning, Can AI Be Their Lifeline? with Zachary Hawley of SteercoWhy Most Companies Are Failing at AI and How to Succeed with Tahnee Perry
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Why Most Companies Are Failing at AI and How to Succeed with Tahnee Perry
Are most companies accidentally sabotaging their AI transformation? In this episode of Your AI Injection, host Deep Dhillon sits down with Tahnee Perry, AI advisor at A25, to expose why ~95% of companies are using ChatGPT but still failing spectacularly at AI implementation. Tahnee reveals how organizations are stuck in "Wild West" mode, with rogue employees experimenting randomly while leadership throws around AI buzzwords like it’s a magic bullet. She shares examples of teams cutting translation costs by $100,000 in 45 minutes and why the hunt-and-peck workers of today should be rethinking their career paths. Deep and Tahnee explore whether formal AI training is the difference between thriving and floundering in the next economic shift.Learn more about Tahnee here: https://www.linkedin.com/in/tahneeperry/And check out some of our related episodes:Embracing AI in Business: Navigating Misconceptions and Implementation Hurdles with Elise OrasRevolutionizing Customer Service with an AI-Powered Virtual ConciergeTransforming Workforce Management with AI and People Analytics with Adam Binnie
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Your Customer Success Team is Drowning, Can AI Be Their Lifeline? with Zachary Hawley of Steerco
How do you balance AI driven customer success with human authenticity? In this episode of Your AI Injection, host Deep Dhillon chats with Zach Hawley, CEO and founder of Steerco Analytics, about how AI is helping take the pressure off of increasingly overwhelmed customer success teams. Zach reveals why many teams have drifted from their original mission of driving long‑term value to chasing quicker upsells, due in part to their overwhelming workload. The two examine how Steerco's AI tools could transform the CS role entirely: when machines handle all the reporting and data analysis, what becomes the unique human contribution? Tune in to discover how AI might not just save your drowning customer success team, but fundamentally transform the human-centered discipline into something more authentic and strategic.Learn more about Steerco Analytics here: https://www.getsteerco.com/and Zach here: https://www.linkedin.com/in/zach-s-hawley/And check out some of our related episodes:Embracing AI in Business: Navigating Misconceptions and Implementation Hurdles with Elise OrasRevolutionizing Customer Service with an AI-Powered Virtual ConciergeTransforming Workforce Management with AI and People Analytics with Adam Binnie
Is AI an ally or adversary? Get Your AI Injection and learn how to transform your business by responsibly injecting artificial intelligence into your projects. Our host Deep Dhillon, long term AI practitioner and founder of Xyonix.com, interviews successful AI practitioners and domain experts to better understand how AI is affecting the world. AI has been described as a morally agnostic tool that can be used to make the world better, or harm it irrevocably. Join us as we discuss the ethics of AI, including both its astounding promise and sizable societal challenges. We dig in deep and discuss state of the art techniques with a particular focus on how these capabilities are used to transform organizations, making them more efficient, impactful, and successful. Need help injecting AI into your business? Reach out to us @ www.xyonix.com.