Jimmy Wales founded Wikipedia in January 2001, and almost nobody thought that an encyclopedia that anyone in the world was allowed to edit would actually work. But a quarter of a century later, Wikipedia is still one of the most visited websites on Earth and one of the few large-scale online institutions that people across the political spectrum broadly trust.
In his new book, The Seven Rules of Trust, Wales argues that what made Wikipedia work was a set of principles encompassing human nature, reciprocity, purpose, civility, independence and transparency.
He joins Hugh to talk about where Wikipedia came from, what those principles are and whether they offer any way out of the crisis of trust that is currently shaping politics across the democratic world.
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