TIAA's Sastry Durvasula on AI innovations in the insurance space
At the CIO 100 event, host Lucas Mearian sat down with Sastry Durvasula, Chief Operating, Information & Digital Officer at TIAA, to discuss how the company is using AI to enhance client services, power business growth, and transform operations. TIAA's AI initiatives include Research Buddy for asset management and empathy agents for personalized customer communications.
Sastry Durvasula:https://www.linkedin.com/in/durvasula/Lucas Mearian:https://www.linkedin.com/in/lucasmearian/
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20:53
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20:53
Hyland CTO Tim McIntire on AI-powered content intelligence
Tim McIntire, CTO at Hyland, joins host Shane O'Neill for this CIO Leadership Live interview. They discuss the company's focus on cloud innovation and AI-powered content intelligence, as well as talent acquisition and retention strategies, including a global workforce and hybrid work models. This episode is sponsored by Hyland, a provider of industry-leading intelligent content solutions.
Featuring Tim McIntire:
https://www.linkedin.com/in/timmcintire/
And host Shane O’Neill:
https://www.cio.com/profile/shane-oneill/
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20:16
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20:16
TruStone tech execs share AI-driven credit union transformation
At the CIO 100 event, host Lucas Mearian sat down with TruStone’s Gary Jeter and Mayka Thao to discuss post-merger modernization, mobile innovations, and generative-AI tools enhancing efficiency.
https://www.linkedin.com/in/mayka/
https://www.linkedin.com/in/gary-jeter/
https://www.linkedin.com/in/lucasmearian/
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22:09
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22:09
The Tile Shop's CIO Christopher Davis on cloud migration, AI integration
Christopher Davis, CIO at The Tile Shop, joins host Shane O’Neill for this CIO Leadership Live interview. They discuss the challenges and strategies in the home improvement sector, as well as the importance of cloud migration, AI integration, and technologies to enhance the customer experience. This episode is sponsored by DataXstream, which develops AI-enabled sales execution from order to delivery for SAP. Its flagship platform simplifies and streamlines complex sales order processes, which helps your company deliver exceptional customer experiences. For more information, visit them online at DataXstream.com.
Featuring Christopher Davis:
https://www.linkedin.com/in/cmdavis
And host Shane O’Neill:
https://www.cio.com/profile/shane-oneill/
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33:42
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33:42
Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company
Becirovic, CIO at Boston Consulting Group, sat down with senior editor Lucas Mearian at Foundry's CIO 100 event to discuss BCG's AI strategy, which emphasizes internal proof-of-concept before external application and focuses on journey-led and experience-led platforms. Becirovic also highlighted the importance of data strategy, upskilling, and managing AI costs effectively.
Featuring Merim Becirovic: https://www.linkedin.com/in/merimb/
Lucas Mearian: https://www.linkedin.com/in/lucasmearian/
This video interview program features today’s top IT leaders, with rotating hosts, including Maryfran Johnson, Lee Rennick and Matt Egan. Watch new episodes on YouTube and CIO.com.