Tech Talks

Every time the writer pitched one more personalised detail, the CTO's workload grew exponentially: hundreds of thousands, if not millions, of artwork permutations for one children's book.
Now AI has made that product easier to build and the job harder. Mark Daniell (writer and education lead) and Alex Pond (CTO), co-founders of You Are The Star, turn children into the heroes of personalised sports stories, in print and in a digital library. Alex argues that AI hasn't removed work; it has stripped out the routine and left a relentless stream of high-stakes calls on risk, compliance and accuracy, with children on the platform and rights holders scrutinising every frame. We unpack why they build artwork from 3D models rather than generating it, why a printed book still beats an app, and why Mark stopped blaming the phone.

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A customer told Taksina Eammano something that morning that should worry anyone running a physical workforce: 17% of their people will retire in the next few years, and decades of know-how will walk out with them.
Her bet runs against the doom narrative. While AI disrupts desk jobs, she expects a surge back into the trades, because no model is fixing a roof or rewiring a building, and the global data-centre boom needs people on site.
Recorded at Dreamforce, David Savage and Salesforce's EVP & GM of Field Service unpack where the "human premium" is worth paying for, why robots are taking the dull, dirty and dangerous work first, and the question almost nobody is asking: how do you performance manage a team when AI makes everyone 70% as good?

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Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.
The music on Tech Talks is created by London artist ⁠Lemzi⁠.

Three months after ChatGPT launched, Navan co-founder and CTO Ilan Twig bought a $30,000 GPU, spent months testing uncensored models and lost four kilos in the process.
His question: if a model gives five different answers to the same prompt, how do you trust it in production? One finding stuck. It knows what a lie is, and will use one to avoid losing. That discovery shaped an AI agent that now resolves more than 62% of customer chats with zero critical hallucinations. We unpack why he's moving most of his AI onto small in-house models, why he calls the industry's reliance on Chinese open-weight models a ticking bomb, and why he believes the race to superintelligence cannot be stopped. Then comes the uncomfortable part: in that future, we're the gorillas.
WhatsApp us your comments and questions on +447392087344
Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.
The music on Tech Talks is created by London artist ⁠Lemzi⁠.

When Tom White joined Salesforce, his pre-sales engineers (the people meant to be ahead of every tech shift) told him they were totally overwhelmed. His response was to clear their diaries every other Friday for learning, because you can't master agentic AI from the sidelines.
As VP Solution Engineering, he argues that software is becoming infrastructure you never log into, and that the shift will trigger a decade of process redesign.
We unpack whether AI is genuinely handing hours back or quietly refilling them with busywork. We also get into why customers want their vendors to stop sitting on the fence, and the gap between how leaders think work gets done and how it really does.

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Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.
The music on Tech Talks is created by London artist ⁠Lemzi⁠.

What if your next hire spent three days a week in a classroom and two in your team? It's the idea Beverly Clarke MBE admits she's putting out "in a really wild way". She means it as a fix for the widening gap between what schools teach and what industry says it needs.
She and Rebecca Franks, co-hosts of Tech Journey Insights and both former teachers, argue the stakes are rising. AI is thinning out the junior roles that used to absorb new talent, and many teachers still can't see how far their skills travel. We unpack why a teacher is effectively 30 roles at once, why one of them walked out of the classroom with no job lined up, and why the other is bootstrapping rather than let investors reset her priorities on children's data.
If you hire, lead or once taught, press play.

WhatsApp us your comments and questions on +447392087344
Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services.
The music on Tech Talks is created by London artist Lemzi.