Beyond The Technique Podcast

In this episode of Beyond the Technique, Kati Whitledge challenges salon and spa owners to stop labeling people as "annoying" and start addressing the specific behaviors that disrupt team culture. She shares practical strategies for identifying common workplace triggers—like negativity, lateness, and poor accountability—and teaches leaders how to communicate directly, set clear boundaries, and elevate standards without criticism. This conversation will help you lead with emotional intelligence, turn tension into growth opportunities, and make confident decisions when behaviors don't align with your culture.
 
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Instagram: https://www.instagram.com/katiwhitledge/
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Join the PBA: https://www.probeauty.org/

Today, we have the founder of Invisible Bead Extensions®, McKenzie Turley here to share how an education-first approach to hair extensions can transform both stylist performance and salon profitability. From losing her voice as an opera singer to pioneering Invisible Bead Extensions, McKenzie reveals how a commitment to research, technique, and mentorship filled a critical gap in the industry. You'll learn why better training is the key to delivering superior results, increasing client trust, and multiplying revenue. Salon owners and leaders will walk away with a clear understanding of how to support their teams' growth, implement higher standards, and unlock bigger profits through intentional education.
 
WATCH ON YOUTUBE: https://youtu.be/dqv663gLXG0
 
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Website: https://invisiblebeadextensions.com/ 
IBE® Instagram: https://www.instagram.com/invisiblebeadextensions 
McKenzie's Instagram: https://www.instagram.com/itsmckenzieturley/ 
 
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Instagram: https://www.instagram.com/katiwhitledge/
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SPONSORS
GlossGenius | Manage your business with ease. Use code BEYOND to save 50% on your first 2 months of Gold and Platinum plans: glossgenius.com/beyondthetechnique
Join the PBA: https://www.probeauty.org/

Expanding from one salon to two is more than a business decision—it's an emotional and strategic leap that requires clarity, capital, and courage. In this episode, Kati shares real-world insights on recognizing the right opportunity, why turnkey locations can be a gamechanger, and how to protect the culture of your original salon while building a second. She breaks down the importance of treating each location as its own entity while maintaining brand consistency, along with key financial and leadership considerations. If you're thinking about scaling, this episode will help you move forward with intention—not just excitement.
 
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From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book 
 
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Instagram: https://www.instagram.com/katiwhitledge/
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In this inspiring episode, Kati sits down with rising salon owner and educator Sarah Carroll to unpack what it really takes to build and lead a thriving, motivated team. From starting in the industry at just 15 to opening and renovating a 3,000-square-foot salon at 23, Sarah shares the grit, risk-taking, and relentless drive behind her rapid success. She opens up about lessons learned in hiring, team structure, and creating a collaborative culture where stylists feel supported and inspired. This conversation will challenge you to lead boldly, invest in your team, and stop letting fear hold you back from building the salon you truly want.
 
WATCH ON YOUTUBE: https://youtu.be/DDUUm_sABPQ
 
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Instagram: https://www.instagram.com/sarahdidmy.hair/ 
Salon: https://www.instagram.com/thehairgardensalon/ 
 
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BTT Instagram: https://www.instagram.com/beyondthetechnique
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Instagram: https://www.instagram.com/katiwhitledge/
Get my favorite bio-hacking products: CLICK HERE
 
SPONSORS
Join the PBA: https://www.probeauty.org/

Today your host, Kati shares how salon and spa owners can stay positive without ignoring the real challenges of running a business. She breaks down how mindset, ownership, and emotional leadership directly impact your team culture and long-term success. You'll learn simple but powerful strategies to reframe obstacles, manage tough emotions, and take action when things don't go as planned. If you're ready to protect your energy, lead with intention, and create a more positive environment for your team listen and share today's episode!
 
WATCH ON YOUTUBE: https://youtu.be/oHVOMMgCzSA
 
GET MY BOOK!
From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book 
 
POWERED BY: 
JOIN mya! joinmya.com
 
LET'S CONNECT!
BTT Instagram: https://www.instagram.com/beyondthetechnique
MYA Instagram: https://www.instagram.com/join_mya/ 
 
FOLLOW KATI WHITLEDGE
Instagram: https://www.instagram.com/katiwhitledge/
Get my favorite bio-hacking products: CLICK HERE
 
SPONSORS
Join the PBA: https://www.probeauty.org/