Technically Legal - A Legal Technology and Innovation Podcast

• Best of 2025: The Future of Real Estate is Here (and It's on Blockchain) -Daniel Rollingher (GC Fabrica)

  --------  

  37:33

  --------

  37:33
• Best of 2025: Building and Documenting Better Legal Workflows: Insights from Systemology Author David Jenyns

  In the most listened to episode of 2025, author of "Systemology" and business systems expert, David Jenyns, discusses the importance of systemizing business processes, even in the nuanced field of law. Jenyns debunks the myth that legal work is too bespoke to be systemized, explaining how just like any other business, documenting legal workflows unlocks scalability and creativity. He shares his journey from digital SEO agency owner to becoming a systems expert and outlines the seven steps of his Systemology framework. Key Topics: The importance of documenting processes in any business, including legal services. How systemization can create space for creativity in legal work. The Systemology framework and its seven steps: Define, Assign, Extract, Organize, Integrate, Scale, and Optimize.   The role of a "systems champion" in implementing a systems culture. Addressing common misconceptions about systemizing legal work. Practical tips for getting started with systemizing processes. Resources Mentioned: Systemology book by David Jenyns System Hub software The E-Myth by Michael Gerber Systemology Podcast (Mentioned interview with Crow Estate Planning firm) Episode Credits Editing and Production: Grant Blackstock Theme Music: Home Base (Instrumental Version) by TA2MI   Want to keep up to date about new episodes? Technically Legal Update List. Want to learn more about Percipient (percipient.co)? Follow Chad on Linkedin: Chad Main | LinkedIn Follow the podcast on LinkedIn: Technically Legal | LinkedIn Follow the podcast on Instagram: Technically Legal | Instagram Follow the podcast on X: Technically Legal | X  

  --------  

  43:24

  --------

  43:24
• Future-Proofing Legal Ops: AI Literacy, Innovation and Augmentation (Meredith Kildow, President Consilio)

  Meredith Kildow, President of Consilio discusses her career path from finance to leading global operations and delivery for one of the largest companies in the legal and eDiscovery space. Meredith shares insights into building a revenue organization from the ground up and the shift to her current role overseeing operations and delivery for a highly acquisitive company. The conversation focuses on the practical, present-day applications of Artificial Intelligence (AI) in the legal industry, examining how it's moving beyond "innovation theater" to drive ROI, efficiency, and cost reduction in corporate legal departments. Key Discussion Points: The Transition: Meredith's journey from finance to operations, tech, and ultimately, a leadership role at Consilio. Revenue Operations vs. Chief Revenue Officer (CRO): Defining the roles and how to build a robust revenue organization, particularly in an acquisitive company. Improving Delivery from a Revenue Background: The importance of client listening and how a revenue-centric mindset can enhance service delivery and collaboration between sales and operations teams. AI in Legal: Clients view AI as both a problem and a solution. Discussion covers where real adoption is happening today (e.g., contract review, eDiscovery review) and the internal pressures on corporate legal departments to show AI efficiency. The AI Skills Gap and Literacy: Addressing the need for AI literacy among legal professionals and how Consilio is adding value through guided expertise, innovation labs, and rapid prototyping. Consilio's AI Offerings: A look at tools like Aurora, ECI (Early Case Intelligence), and specialized AI suites for privilege identification (PrivGen), review, and investigations, emphasizing flexibility and a secure, private cloud environment.

  --------  

  30:35

  --------

  30:35
• Beyond ChatGPT: Why In-House Counsel Need Purpose Built AI (Cecilia Ziniti, CEO - GC AI)

  This episode features a conversation with Cecilia Ziniti, Co-Founder and CEO of GC.AI. Cecilia traces her career from early the early days of the internet to founding an AI-driven legal platform for in-house counsel. Cecilia shares her journey, starting as a paralegal at Yahoo in the early 2000s, working on nascent legal issues related to the internet. She discusses her time at Morrison & Foerster and her role at Amazon, where she was an early member of the Alexa team, gaining deep insight into AI's potential before the rise of modern large language models (LLMs). The core discussion centers on the creation of GC AI, a legal AI tool specifically designed for in-house counsel. Cecilia explains why general LLMs like ChatGPT are insufficient for professional legal work—lacking proper citation, context, and security/privilege protections. She highlights the app's features, including enhanced document analysis (RAG implementation), a Word Add-in, and workflow-based playbooks to deliver accurate, client-forward legal analysis. The episode also touches on the current state of legal tech, the growing trend of bringing legal work in-house, and the potential for AI to shift the dynamics of the billable hour.  

  --------  

  31:22

  --------

  31:22
• From 'No' to 'Go': How AI Guardrails Drive Trust, Enabling Legal to be a Business Accelerant, Not Blocker (Sabastian Niles, Salesforce President & CLO)

  In this episode, Sabastian Niles, President and Chief Legal Officer at Salesforce, takes a deep dive into the intersection of corporate strategy, in-house legal careers, and the transformative power of Agentic AI. Sabastian shares his unique career path from a near two-decade tenure at a prestigious law firm before joining Salesforce. This conversation is essential for anyone interested in the evolving role of the Chief Legal Officer and the practical application of cutting-edge technology in legal operations. Things We Talk About in this Episode The In-House Career Journey: Sabastian's path highlights an early interest in the law and business connection and the role of the lawyer as a trusted advisor looking at the full lifecycle of a client's needs. Advice for Aspiring In-House Counsel: The importance of self-awareness, understanding your "why," and approaching your work with dedication and authenticity. Salesforce Legal as Customer Zero: How the Salesforce legal department uses the company's own technology, including building their outside counsel management platform on Salesforce and using internal AI agents in Slack channels for sales self-service. Understanding Agentic AI & Agentforce: An explanation of AI agents—systems that can reason and take actions on behalf of human direction—and Salesforce's focus on trusted agentics through the Agentforce Command Center. The Power of AI Guardrails: Sabastian explains that trust is an accelerant for innovation, not an obstacle. Guardrails define what an AI agent shouldn't do, ensuring responsible and ethical deployment, particularly around data access and defined roles. Legal Departments as an Accelerant, Not a Blocker: The vision for the optimized global legal department is one that is deeply embedded in product design, mitigating risk, and serving as a super connector across the entire organization. Regulation and Responsible Innovation in Artificial Intelligence: A discussion on the fast pace of tech innovation versus the speed of regulation, and why major tech companies must uphold high standards and embrace risk-based, interoperable approaches to drive responsible AI adoption.

  --------  

  24:32

  --------

  24:32

More News podcasts

Trending News podcasts

About Technically Legal - A Legal Technology and Innovation Podcast