E24: 2024 Wrapped: A.I., Business Innovation & The Path Forward w/Christophe Ngo, Code Engine Studio
Today marks the final episode of our Techtonic Lounge! We wrap up 2024 with Christophe Ngo, founder of Code Engine Studio, reflecting on the evolution of technology and its impact on business innovation. Christophe and Serge revisit key themes from past guests—exploring A.I., its challenges, and the diverse global perspectives on innovation. It's a fitting conclusion and a powerful reminder to keep tech where it belongs: as a tool to fuel innovation, support businesses, and enhance lives.
It’s been an insightful season hearing from experts in different industries. Every story has an ending, but our memories and lessons live on. Thank you for participating in our journey.
Hosted by: Serge Yurovsky, Customer Advocate at CES
𝗧𝗲𝗰𝗵𝘁𝗼𝗻𝗶𝗰 𝗟𝗼𝘂𝗻𝗴𝗲: https://techtonicloungebyces.taplink.ws
In this episode, we sit down with Natalya Wissink, founder of Secret Experiences, to dive into the transformative role of technology in the travel industry. With over a decade in travel and tourism, Natalya shares her unique perspective on how innovations like A.I., VR, and travel apps reshape people’s trip planning and overall journey experiences.
We explore how A.I. chatbots streamline customer interactions, allowing businesses to handle frequent questions efficiently while keeping a personal touch. Natalya also delves into how VR and tech-driven tools help travelers discover unique, off-the-beaten-path experiences and enable businesses to market destinations more effectively.
Join us for an insightful discussion on the intersection of tech and travel, and discover how new digital tools are making travel more personalized, accessible, and engaging for everyone.
Learn more about Secret Experiences: https://secret-experiences.com/
Hosted by: Serge Yurovsky, Customer Advocate at CES
𝗧𝗲𝗰𝗵𝘁𝗼𝗻𝗶𝗰 𝗟𝗼𝘂𝗻𝗴𝗲: https://techtonicloungebyces.taplink.ws
--------
19:30
E22: Diving into the Mind of a Product Manager w/Ashley Breitnauer, Director of Product Management
In today’s episode of Tectonic Lounge, we welcome Ashley Breitnauer, Director of Product Management at VF Corporation, as she shares her expertise in driving customer-focused innovation through product management and ownership.
We explore how Ashley’s team leverages Agile practices, technology, and data to enhance customer experiences across iconic brands like North Face, Vans, and Timberland. She breaks down the roles of product managers and product owners, and how they usually collaborate with engineers to bring digital products to life.
Ashley also discusses key strategies for improving user experience, minimizing friction, and using data to drive better decisions. Anyone looking to understand how to blend technology with customer experience will find Ashley’s insights invaluable!
Learn more about VF Corporation: https://www.vfc.com/
𝗧𝗲𝗰𝗵𝘁𝗼𝗻𝗶𝗰 𝗟𝗼𝘂𝗻𝗴𝗲: 𝗛𝗮𝗿𝗻𝗲𝘀𝘀𝗶𝗻𝗴 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝘁𝗼 𝗙𝘂𝗲𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀
https://techtonicloungebyces.taplink.ws
--------
41:51
E21: Rethinking Design – The Power of Product Co-Design w/Derek Vaz, Designer and CEO at DVXD
In this episode, we sit down with Derek Vaz, Designer and CEO at DVXD, to explore participatory design and co-design in product development. Derek challenges traditional notions and norms of design by arguing for the power of involving users directly in the creation process.
Throughout the conversation, we discuss how co-design goes beyond basic feedback loops, emphasizing structured activities and allowing participants to contribute their experiences and perspectives. Derek shares insights on how this inclusive approach can fuel creativity, foster innovation, and produce more effective outcomes than traditional designer-only methods.
Join us for a thought-provoking discussion on redefining the design process to be more collaborative and socially centered. Discover how co-design can transform how we build products and enhance user engagement.
Learn more about DVXD: https://dvxd.co/
Hosted by: Serge Yurovsky, Customer Advocate at CES
𝗧𝗲𝗰𝗵𝘁𝗼𝗻𝗶𝗰 𝗟𝗼𝘂𝗻𝗴𝗲: https://techtonicloungebyces.taplink.ws
--------
38:52
E20: From Oregon Trail to A.I., Technology in Education w/Kathryn Saynes
In this episode of Tectonic Lounge, Dr. Kathryn Saynes, Vice President of Academics at Bryan College, explores the evolving role of technology in education and its impact on students and faculty.
Kathryn takes on the topic of ethical A.I. use in academic research and writing and how to balance proven traditional methodologies while allowing technology to support students. She looks into the future contemplating the evolving balance between traditional classroom experiences and online learning, as well as the shifting expectations placed on graduates entering the workforce.
It’s a compelling conversation on navigating the rapid pace of technological change while maintaining the integrity of learning and teaching.
Hosted by: Serge Yurovsky, Customer Advocate at CES
𝗧𝗲𝗰𝗵𝘁𝗼𝗻𝗶𝗰 𝗟𝗼𝘂𝗻𝗴𝗲: https://techtonicloungebyces.taplink.ws
Ireland