The Restaurant Guys

Ray Isle returns to The Restaurant Guys nearly 20 years after his first appearance to consider where wine is headed and whether the industry has made something pleasurable unnecessarily difficult.
Why This Episode Matters
Natural wine and biodynamic farming overlap in philosophy, but differ sharply in practice.
Fifty years after the Judgment of Paris, its impact still reaches far beyond one famous blind tasting.
Wine is facing real headwinds, including rising prices, intimidating choice and a growing disconnect from younger drinkers.
The future of wine may depend less on prestige and more on accessibility, personal connection and the thrill of finding a great bottle at a fair price.
The Banter
Mark and Francis take aim at the advice that diners should never order the second-cheapest bottle on a wine list. They explain how restaurant pricing actually works and why that bottle may offer better value than conventional wisdom suggests.
Their better advice: tell someone who knows wine what you like, what you are eating and what you want to spend and ask them for help.
The Conversation
Ray Isle, Mark and Francis distinguish biodynamic farming from natural winemaking and examine the strengths, contradictions and occasional “woo-woo” surrounding both. Ray argues that natural wine has raised worthwhile questions about industrial production, even if some bottles cross the line from unconventional into simply flawed.
They revisit the Judgment of Paris on its 50th anniversary and explore how it gave California wine credibility, encouraged investment in Napa Valley and pushed established French producers to improve.
The conversation then turns to wine’s current identity crisis. Prices are rising, restaurant pours can feel prohibitive and consumers face a paralyzing number of choices. Ray makes the case for removing pretension, finding knowledgeable people to trust and remembering that wine is ultimately meant to bring people together.
They also discuss the Food & Wine Classic in Aspen, pairing serious wine with burgers and why discovering an exceptional $20 bottle can still be more exciting than opening one that costs $400.
Timestamps
01:00 – The second-cheapest bottle myth
05:20 – Ray Isle discusses Biodynamic and natural wine
20:20 – The Judgment of Paris at 50
31:00 – Wine prices, choice and younger drinkers
40:00 – The Food & Wine Classic in Aspen
45:00 – Value wines and Sancerre alternatives
51:00 – Learning wine through producers and regions
Bio
Ray Isle is the executive wine editor of Food & Wine and one of America’s leading wine writers. He is the author of The World in a Wineglass.
Info
Food & Wine
Ray’s book The World in a Wineglass
Food & Wine Classic in Aspen https://classic.foodandwine.com/
For other Restaurant Guys episodes about biodynamic farming check out Peter Byck and Shinn Vineyards
Subscribe: Restaurant Guys' Regular
https://restaurantguysregulars.buzzsprout.com/
Magyar Bank
https://www.magbank.com/
Stage Left Wine Shop
https://www.stageleftwineshop.com/
Our Places
Stage Left Steak
https://www.stageleft.com/
Catherine Lombardi Restaurant
https://www.catherinelombardi.com/
Stage Left Wineshop
https://www.stageleftwineshop.com/
Reach Out to The Guys!
TheGuys@restaurantguyspodcast.com

This is a Vintage episode from 2005.
The Restaurant Guys welcome chef-owner Liza Queen of Queen’s Hideaway, a tiny Greenpoint restaurant where the menu changed with the market, the farmers, the smoker, and whatever was left in the kitchen by the end of the week.

Why This Episode Matters
Liza Queen explains how Queen’s Hideaway built its menu around farmers, Greenmarket shopping, small quantities of meat, and improvisation.
The episode captures a very specific moment in Brooklyn dining, before “market-driven neighborhood restaurant” became a polished concept.
Liza talks honestly about the chaos of running a small restaurant: tiny kitchen, no air conditioning, long hours, broken equipment, landlord issues, and sudden press attention.
The Guys connect Queen’s Hideaway to a larger idea: great food does not need pretense, luxury, or a white-tablecloth.
The conversation is a snapshot of a restaurant that became a cult favorite by cooking personally, affordably, and very much in the moment.

Banter
Mark and Francis begin with a conversation about fine dining, New Jersey, and the complicated blessing of being so close to New York. They talk about what separates true hospitality from restaurant theater: a warm welcome, good service, and the feeling that the experience is being created for the guest.

The Conversation
The Restaurant Guys welcome Liza Queen, chef-owner of Queen’s Hideaway in Greenpoint, Brooklyn. Liza explains that the restaurant does not really have a set menu because the cooking depends on what she can get from farmers, what meats are available, and what shows up at the Greenmarket. What sounds like a concept is, in her telling, mostly survival: if the restaurant runs out of one thing, she cooks the next best thing.
Liza talks about moving back east after cooking in Portland, where she felt limited by diners who were less adventurous than she wanted to be. In Brooklyn, she opened what she imagined as a neighborhood place, only to find people coming from Manhattan, upstate, and even New Jersey after early press and word of mouth spread. The restaurant is tiny, informal, and very personal, with a front-of-house and kitchen team made up largely of friends she describes as imported family.
The conversation moves through smoked meats, Wonderbread, broken ice cream makers, root vegetables, and the daily anxiety of building a menu from what the market provides. Liza is funny, humble, and matter-of-fact about the work: 8 a.m. to after midnight, six days a week, in a small kitchen with a very big personality.
After the interview, Mark and Francis reflect on why Queen’s Hideaway resonated. For them, the point is not trendiness or thrift alone; it is food cooked thoughtfully, with excellent ingredients, without snobbery. The episode becomes a defense of the finer things in life at every price point, from a serious restaurant meal to a great hot dog, a real waffle with ice cream, or a neighborhood place that simply cooks what it has and does it well.

Timestamps
0:00 Fine dining, New Jersey, and what makes hospitality feel gracious
6:15  Liza Queen joins the show and explains the no-set-menu approach
8:00 Liza’s experience and desire to open a place on the East Coast
15:00 Smoking meat, winter cooking, Wonderbread, pies, and the tiny kitchen reality
21:30 Why great food does not have to be expensive or pretentious
29:00 Why great food does not have to be expensive or pretentious
Bio
Liza Queen was the chef-owner of Queen’s Hideaway in Greenpoint, Brooklyn, a small, market-driven restaurant known for its changing menu, smoked meats, pies, and fiercely personal cooking. The restaurant became a cult favorite for its informal style, excellent ingredients, and no-pretense approach to neighborhood dining.
Info
Hell’s Backbone Grill episode (referenced in this episode)
https://www.restaurantguyspodcast.com/2390435/episodes/17017079
Our Places
Stage Left Steak
https://www.stageleft.com/
Catherine Lombardi Restaurant
https://www.catherinelombardi.com/
Stage Left Wineshop
https://www.stageleftwineshop.com/
Reach Out to The Guys!
TheGuys@restaurantguyspodcast.com

Hospitality consultant Preston Lee explains how restaurants can build stronger teams, earn employee trust and create the kind of human connection that keeps guests coming back.
Why This Episode Matters
Why hospitality begins with genuine care, not a memorized script
What younger employees need from restaurant leaders today
How daily training creates consistency without overwhelming the staff
Why the employee experience directly shapes the guest experience
How AI may make real human hospitality even more valuable
Banter
Mark and Francis take aim at New York City’s new anti-alcohol campaign and its failure to acknowledge the social and cultural role of restaurants and bars. Francis proposes a protest involving drinks, campaign posters and social media…until Mark’s old college beer funnel makes an appearance and immediately weakens the case.
The Conversation
Preston Lee joins Mark and Francis to discuss why hospitality is ultimately a structured form of kindness and care. He explains how restaurants can motivate younger employees by providing purpose, clarity and consistent expectations rather than assuming earnings alone will create commitment. The conversation explores hands-on training, daily pre-shifts and Preston’s “drip training” approach, which introduces meaningful changes gradually and reinforces them through accountability. They also discuss creating hospitality between employees, recognizing when someone is not right for the organization and developing managers rather than simply promoting them. Finally, Preston considers how AI may support restaurant training while making authentic human interaction an increasingly valuable luxury.
Timestamps
0:00 New York City’s anti-alcohol campaign
6:35 Hospitality as kindness, care and purpose
17:00 What Gen Z needs from restaurant leaders
25:00 Drip training, accountability and earning trust
30:30 Building hospitality within the restaurant team
43:30 The 30% Rule, AI and the future of human connection
Bio
Preston Lee is a hospitality consultant, founder of The 30% Rule and author of The Hospitality Handbook: How Unconditional Hospitality Transforms Teams, Customers, and Companies. He works with restaurant operators to develop stronger leaders, more consistent teams and hospitality systems that can grow with the business.
Info
Preston’s book
 The Hospitality Handbook: How Unconditional Hospitality Transforms Teams, Customers, and Companies
Preston’s site 
https://30percentrule.com/
Subscribe: Restaurant Guys' Regular
https://restaurantguysregulars.buzzsprout.com/
Magyar Bank
https://www.magbank.com/
Stage Left Wine Shop
https://www.stageleftwineshop.com/
Our Places
Stage Left Steak
https://www.stageleft.com/
Catherine Lombardi Restaurant
https://www.catherinelombardi.com/
Stage Left Wineshop
https://www.stageleftwineshop.com/
Reach Out to The Guys!
TheGuys@restaurantguyspodcast.com

This is a Vintage episode from 2005.
William Walker of Jersey Fresh joins Mark Pascal and Francis Schott for a conversation about New Jersey agriculture, local produce, farmers markets, and why fresh food tastes different when it does not have to travel halfway across the country.
Why This Episode Matters
Jersey Fresh is more than a label. It is a long-running New Jersey Department of Agriculture program built to connect farmers, supermarkets, restaurants, and consumers.
William explains why “local” is not just feel-good marketing. Produce picked closer to ripeness often has better flavor, better texture, and a much shorter trip to the plate.
The conversation gets into the real economics of small farms: if New Jersey farmers cannot win on volume, they can win on quality.
Farmers markets, U-pick farms, and seasonal forecasts all become tools for helping families and restaurants eat better while keeping farmers on the land.
Mark and Francis make a strong case for treating Jersey tomatoes, strawberries, peaches, and farm stands like the seasonal treasures they are.

Banter
Mark and Francis cover stolen car seats in Jersey City, motorcycles with laptops in the saddlebags, and a glowing local newspaper article that names Francis “the mean one” and Mark “the rock.” The real question: after 70 hours a week together, who wouldn’t be?
The Conversation
William Walker explains how Jersey Fresh grew from a supermarket promotion into a broader effort to connect New Jersey farmers with restaurants, markets, and home cooks. The conversation covers farmers markets, U-pick farms, strawberries, tomatoes, peaches, and the simple reason local produce tastes better: it can be picked closer to ripe.
Mark and Francis also dig into the real challenge behind “buy local”: preserving farmland only matters if farmers can still make a living. Along the way, William offers practical advice on storing produce, including the all-important rule that tomatoes do not belong in the refrigerator.
Timestamps
0:00 – Jersey City car seats, motorcycle regret, and a local article about The Restaurant Guys
6:45 – Why local ingredients changed fine dining
8:30 – William Walker joins to explain Jersey Fresh
10:00 – Farmers markets, U-pick farms, and connecting people to local agriculture
15:00 – Why local strawberries, tomatoes, and peaches taste different
25:45 – Why tomatoes do not belong in the refrigerator
Guest Bio
William Walker was part of Jersey Fresh, the New Jersey Department of Agriculture program promoting New Jersey-grown fruits, vegetables, and farm products. In this episode, he discusses the program’s history, its work with supermarkets and restaurants, and its role in supporting local farmers.
Info
Jersey Fresh
New Jersey Department of Agriculture
https://www.findjerseyfresh.com/JerseyFresh

Link Home News article about RG from 2006
https://www.nj.gov/agriculture/divisions/md/prog/jerseyfresh.shtml
Subscribe: Restaurant Guys' Regular
https://restaurantguysregulars.buzzsprout.com/
Magyar Bank
https://www.magbank.com/
Stage Left Wine Shop
https://www.stageleftwineshop.com/
Our Places
Stage Left Steak
https://www.stageleft.com/
Catherine Lombardi Restaurant
https://www.catherinelombardi.com/
Stage Left Wineshop
https://www.stageleftwineshop.com/
Reach Out to The Guys!
TheGuys@restaurantguyspodcast.com

The Ghost of Jerry Thomas Has Notes | AI, Dale DeGroff & the Future of Cocktails 
Mark and Francis attempt the impossible: an interview with Jerry Thomas, the 19th-century bartending legend who helped write the book on American cocktails. With help from AI and a performance by cocktail icon Dale DeGroff, Jerry returns to judge the modern bar, defend showmanship, and remind bartenders that the guest still comes first.

Why This Episode Matters
Jerry Thomas is one of the founding figures of American cocktail culture, and his influence still runs through modern bars.
This episode uses AI as a creative tool, not a shortcut, pairing the technology with Dale DeGroff’s voice and deep cocktail authority.
“Jerry” has strong opinions about today’s bar world: better ice, better vermouth, more care, but also too much ego, smoke, and overcomplication.
The conversation lands on a timeless hospitality truth: a great drink is not just what’s in the glass; it’s how the guest feels.
It is strange, funny, historically rooted, and exactly the kind of thing that could only happen on The Restaurant Guys.

The Conversation
Jerry Thomas, imagined through AI and voiced by Dale DeGroff, returns from the great beyond to take a look at the modern cocktail world. He is pleased to see bartenders caring again about ice, vermouth, technique, and classic recipes. He is less impressed by drinks built for cameras, fog machines, and bartender ego. His verdict is sharp: effort is not the same as excellence.
The conversation moves through showmanship, simplicity, cocktail books, bottled cocktails, with Jerry drawing a clear line between theater that serves the guest and performance that gets in the way. For all the novelty of the premise, the message is pure hospitality. It’s not just about the drink, but about how someone feels at your bar. 
Timestamps
0:00 The Restaurant Guys bring Jerry Thomas back from the great beyond
2:15 Ego, excess, and why “arrogance is not flavor”
3:30 Showmanship, simplicity, and drinks made for the camera
5:00 Bottled cocktails, zero-proof drinks and Jerry’s final word on hospitality

Featured Guest
Jerry Thomas was one of the most influential figures in American bartending, remembered for his theatrical presence behind the bar and his landmark cocktail books. In this special episode, he is imagined through AI and voiced by Dale DeGroff, one of the modern cocktail world’s most important figures.

Our Places
Stage Left Steak
https://www.stageleft.com/
Catherine Lombardi Restaurant
https://www.catherinelombardi.com/
Stage Left Wineshop
https://www.stageleftwineshop.com/
Reach Out to The Guys!
TheGuys@restaurantguyspodcast.com