In this episode of The Workplace Podcast, William Corless sits down with Nelson P. Repenning — Distinguished Professor at MIT Sloan, Director of MIT’s Leadership Center, and coauthor of There’s Got to Be a Better Way: How to Deliver Results and Get Rid of the Stuff That Gets in the Way of Real Work.
Together, they explore why so many organizations become trapped in constant firefighting, overload, and reactive working — and what leaders can do instead to create workplaces that are dynamic, adaptive, and capable of continuous learning.
Nelson shares practical insights from decades of research and consulting work with organizations including Harley-Davidson, Toyota, and leading innovation teams.
🔥 Key topics in this episode include:
Why most organizations are designed for a predictable world that no longer exists
The hidden dangers of “firefighting culture”
Why keeping everyone busy actually reduces performance
The concept of “firefighting arsonists”
How overload creates chaos and burnout
Why psychological safety is essential for organizational learning
The power of visual management and better workflow design
How leaders can create more focus, alignment, and adaptability
This episode is packed with practical leadership insights for anyone managing teams, leading change, or trying to create healthier and more effective ways of working.
Find out more about Nelson:
MIT Sloan: MIT Sloan School of ManagementNelson P. Repenning | MIT Sloan
Shift Gear: The ShiftGear Mission - ShiftGear
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