Episode 116: Don't Say Um - How to Communicate Effectively with Michael Chad Hoeppner
This episode's guest is Michael Chad Hoeppner, CEO of GK Training. He joins William to discuss his brilliant book "Don't Say Um: How to Communicate Effectively."
Michael brings nearly 20 years of expertise helping people speak well when it matters most - from Columbia Business School to Fortune 500 companies and even former presidential candidates!
🔥 Episode Highlights:
The Lego Drill: A game-changing exercise that forces you to slow down and communicate one idea at a timeÂ
Silent Storytelling: Unlock vocal variety by exaggerating your physical delivery before adding sound back in
The 5 P's of Vocal Variety: Pace, Pitch, Pause, Power, and Placement - your roadmap to engaging communication
Breathing Breakthrough: Learn to "put air into action" instead of just "taking a breath"
Confidence vs. Competence: Stop chasing the mythical confidence beast and focus on building communication behaviours instead
💡 Key Takeaway: Your voice IS your body. When you engage your physical communication instrument, your words spring to life with natural variety and presence.
The book is packed with practical exercises you can start using immediately - from finger walking to tackle verbal tics to mastering the art of strategic pauses.
Download the nerves chapter FREE at HOME - Book Published - Don't Say Um | by Michael Chad Hoeppner📚
Find out more about Michael's work: Presentation Skills Training & Executive Coaching Services | GK Training
#EffectiveCommunicationsMonth #TheWorkplacePodcast #Communication #Leadership #ExecutivePresence #PublicSpeaking #YellowWood
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Episode 115: The Power of Mattering with Zach Mercurio
Mattering isn't "touchy-feely" - it's as fundamental as eating or sleeping. And in our current challenging times, people need to feel they matter more than ever.
In the latest episode of The Workplace Podcast, William Corless sits down with Zach Mercurio to dive deep into his powerful book "The Power of Mattering: How Leaders Can Create a Culture of Significance."
Zach is a researcher, leadership development facilitator, and speaker who specialises in purposeful leadership and meaningful work. He holds a PhD from Colorado State University and serves as a senior fellow at the Centre for Meaning and Purpose.
Episode Highlights:
What is Mattering? It's feeling significant to those around you - knowing the team wouldn't be complete without you
The NAND Model: Notice, Affirm, and show people they're Needed - three powerful behaviors that make people feel they matter
The Traffic Light Check-in: A simple red/yellow/green system that led to 50% reduction in attrition and higher engagement scores
The Noticing Book: A brilliant practice of writing down one thing about each team member and following up - "there's magic in being remembered"
💡 Key Insight: We add value because we feel valued - not the other way around. When people feel they matter, they develop the confidence and energy needed to perform, innovate, and contribute.
Find out more about Zac's work: www.powerofmattering.com Connect with him on LinkedIn: Zach Mercurio
👉 Want to support the podcast? Check out our Patreon for exclusive content and help us keep bringing you these valuable conversations!
For workplace training or consulting, visit: www.yellowwood.ie
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Episode 114: The Conflict Pivot with Tammy Lenski
In the latest episode of The Workplace Podcast, William Corless sits down with Dr. Tammy Lenski to discuss her groundbreaking book "The Conflict Pivot: Turning Conflict into Peace of Mind."
Since 1997 Dr. Tammy Lenski has worked with individuals and organizations worldwide as a mediator, executive coach, speaker, and educator. Her work centres on addressing conflict in ongoing personal, team, and business relationships.
Tammy has mediated thousands of private, court-affiliated, and online cases. She was in eBay's first group of online mediators in 1999 and on the first panel of probate court mediators in the U.S. Co-founder of the world's first master's degree program in mediation, she has taught conflict resolution and negotiation in four university programmes.
Tammy holds a B.A. from Middlebury College, and a master's and doctorate from The University of Vermont. Prior to her ADR career she was a college vice president and dean.
In 2012 the Association for Conflict Resolution recognized Tammy with the Mary Parker Follett award for innovative and pioneering work in the field. Her two books, The Conflict Pivot and Making Mediation Your Day Job, have sold more than 50,000 copies worldwide.
In this enlightening conversation, William and Tammy explore:
🔹 Understanding your "conflict hooks" (competence, autonomy, fellowship, status, reliability, integrity) and how they impact workplace dynamics
🔹 Moving away from "stuck stories" that keep us trapped in conflict cycles
🔹 How to reclaim your personal agency in conflict situations
🔹 The three essential pivots to achieve peace of mind or resolve conflicts
🔹 Practical techniques for recalibration conversations and cognitive reappraisal
💡 Did you know? Managers spend up to 40% of their time addressing team conflicts! This episode provides invaluable tools to reduce that burden.
Find out more about Tammy's work: https://tammylenski.com/ Download free conflict resolution worksheets from her website!
If you enjoyed this episode and would like to see more guests like Tammy, please support us over on Patreon. patreon.com/WorkplacePodcast
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Episode 113: Managing Up with Melody Wilding
On the Workplace Podcast, William Corless reunites with bestselling author Melody Wilding to discuss her incredible new book "Managing Up"
Melody Wilding, Professor of Human Behaviour at Hunter College and named one of Insider's most innovative career coaches, brings her unique background as a therapist and emotions researcher to help us navigate those crucial relationships with people who have more positional power than us!
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💡 Episode Highlights:
Discover why managing up is about creating conditions for YOUR success (not just making your boss's life easier!)
Learn about the essential "alignment conversation" that builds mutual understanding
Unlock the secrets of communication styles and how to adapt without losing yourself
Master the art of setting boundaries without burning bridges
Create your own "me manual" to help others work better with you
Find out more about the work Melody does and purchase her book here: Managing Up | Leadership Keynote Speaker | Melody Wilding
If you enjoy our podcast, you can now support us through our Patreon! patreon.com/WorkplacePodcast
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Episode 112: Neutralising Toxic Workplace Experiences with Carol Kauffman
In the latest episode of The Workplace Podcast, William Corless sits down with Dr. Carol Kauffman, internationally recognised as the #1 leadership coach by Marshall Goldsmith and ranked among the top eight coaches globally by Thinkers50!
Carol returns to the podcast to discuss "Neutralising Toxic Workplace Experiences" and shares powerful insights including:
The PEAK framework for managing toxic situations (Physiology, Environment/Ecosystem, Affect, Knowledge)
How to recognise when a workplace becomes truly toxic vs. just challenging
The PURE approach to emotional regulation (Perceive, Understand, Regulate, Express)
Four strategic stances for responding to difficult interactions (lean in, lean back, lean with, don't lean)
Creating "safe ecosystems" within larger toxic cultures
Find out more about Carol's work here: Home | Carol Kauffman Executive Leadership Coaching - Carol Kauffman
Check out her book "Real-Time Leadership" where she explores these concepts in depth! Real-Time Leadership: Find Your Winning Moves When the Stakes Are High
Loving the podcast? Support us on our new Patreon page! https://patreon.com/WorkplacePodcast?utm_medium=unknown&utm_source=join_link&utm_campaign=creatorshare_creator&utm_content=copyLink
About The Workplace Podcast in association with YellowWood
The Workplace podcast covering all aspects of work life. Listen to experts who are subject matter experts, who are extremely talented at what they do. A thought provoking conversation where we will give a different perspective and insight into the workplace.The aim is to empower you to create a different path to success for yourself, your team and your organisation. A diverse range of topics will include: Personal Development, Leadership Insights, Organisational Behaviour and Design, Education, Conflict, High Performance Teams, Negotiation, Executive Presence, Innovation, Communication and Body Language and much, much more....
If you enjoy this podcast, please support us over on Patreon.
patreon.com/WorkplacePodcast
Listen to The Workplace Podcast in association with YellowWood, Aspire with Emma Grede and many other podcasts from around the world with the radio.net app
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