Trust in Tech: an Integrity Institute Member Podcast

This episode is a listener Q&A featuring Cathryn Weems, seasoned Trust & Safety leader. We opened up our inbox to any possible question that anyone had aaaaand it was all about careers and job searching. It’s rough out there, and folks need help! We discuss networking as an introvert, how to market yourself on a resume and in an interview, how to job search, and more. Mentioned in this episode:Trust & Safety TycoonLinkedIn people to follow: Alice Hunsberger, Jeff Dunn, Leslie TaylorIntegrity Institute, All Tech is Human, TSPAPrevious job search episode

Episode Description: This episode features a discussion on the importance of trust and safety policies in online platforms, between Alice Hunsbger (VP of Trust & Safety and Content Moderation at PartnerHero) and Matt Soeth (Head of Trust & Safety at All Tech is Human and Senior advisor at Tremau). Alice shares her experiences working on policy enforcement and emphasizes the need for clear communication with users and shares the impacts of policy on community. Additionally, Hunsberger provides insights about engaging with external stakeholders, updating policies for new technologies, and the role of policy in platform differentiation.

Many of us working at tech companies are having to make moral and ethical decisions when it comes to where we work, what we work on, and what we speak up about. In this episode, we have a conversation with Nadah Feteih around how tech workers (specifically folks working in integrity and trust & safety teams) can speak up about ethical issues at their workplace. We discuss activism from within the industry, compelled identity labor, balancing speaking up and staying silent, thinking ethically in tech, and the limitations and harms of technology.TakeawaysBalancing speaking up and staying silent can be difficult for tech workers, as some topics may be divisive or risky to address.Compelled identity labor is a challenge faced by underrepresented and marginalized tech workers, who may feel pressure to speak on behalf of their communities.Thinking ethically in tech is crucial, and there is a growing need for resources and education on tech ethics.Tech employees have the power to take a stand and advocate for change within their companies.Engaging on social issues in the workplace requires a balance between different approaches, including staying within the system and speaking up from the outside.Listening to moderators and incorporating local perspectives is crucial for creating inclusive and equitable tech platforms.Disclaimer: The views stated in this episode are not affiliated with any organization and only represent the views of the individuals.Mentioned in this episode: Breaking the Silence: Marginalized Tech Workers’ Experiences and Community SolidarityBlack in ModerationTech Worker HandbookNo Tech For ApartheidTech Workers CoalitionCreditsToday’s episode was produced, edited, and hosted by Alice Hunsberger.You can reach myself and Talha Baig, the other half of the Trust in Tech team, at [email protected]. Our music is by Zhao Shen. Special thanks to all the staff at the Integrity Institute.

You asked, we answered! It’s a rough time out there in the tech industry as so many people in Trust & Safety are job searching or thinking about their career and what it all means. In this episode, Alice Hunsberger shares her recent job search experience and gives advice on job searching and career development in the Trust and Safety industry. Listener questions that are answered include: How do I figure out what to do next in my career?What helps a resume or cover letter stand out?What are good interviewing tips?What advice do leaders wish they had when they were first starting out?Do T&S Leaders really believe we will have an internet free (or at least drastically) reduced of harm?Resources and links mentioned in this episode:Personal Safety for Integrity workersHiring and growing trust & safety teams at small companiesKatie Harbath’s career advice postsAlice Links Disclaimer: The views stated in this episode are not affiliated with any organization and only represent the views of the individuals.Today’s episode was produced, edited, and hosted by Alice Hunsberger. You can reach myself and Talha Baig, the other half of the Trust in Tech team, at [email protected]. Our music is by Zhao Shen. Special thanks to all the staff at the Integrity Institute.