Welcome to “workshops work,” the podcast that transforms how professionals engage, inspire, and lead groups. Ranked among the top 5% most popular podcasts globa...
312 - From Mapping to Meaning: Co-Creation Through Jobs to Be Done with Jim Kalbach
Facilitation isn’t just about guiding a process—it’s about creating meaning. And in this episode, Jim Kalbach, author of The Jobs To Be Done: Align Your Markets, Organization, and Strategy Around Customer Needs, shares how facilitation and Jobs to Be Done (JTBD) go hand in hand.We dive into the art of moving from insight to action, exploring how facilitators and leaders can use JTBD to break through assumptions, foster collaboration, and design experiences that truly serve the people they’re meant for.Jim shares his own journey—from journey mapping to facilitation—revealing how shifting the focus from solutions to human needs changes everything.Find out about:Why facilitation isn’t just about neutrality—it’s about shaping meaningful outcomesThe power of customer journey maps as tools for conversation and sense-makingHow Jobs to Be Done helps teams focus on real human needs, not just solutionsWhy co-creation leads to better collaboration, alignment, and decision-makingHow to avoid “workshop amnesia” and keep momentum alive after a sessionPractical ways to embed customer-centric thinking into everyday workDon’t miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Jobs to be Done ToolkitConnect to GUEST:Jim on AmazonLinkedIn Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
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311 - Facilitating Courage: A Deeper Look at Psychological Safety with Myriam Hadnes
It’s an art form, but it’s not rocket science. It’s courageous, but it’s not not cushy or comforting. And it’s saying no in meaningful ways, rather than saying yes to everything.Psychological safety is as much about what it’s not, as what it is. It’s a phenomenon that’s nuanced, ephemeral and often misconceived, asking all of us - facilitator and participant - to hold out our arms to discomfort, take risks, make mistakes and dance in our humanness.But to achieve it, and then keep it alive for everyone, takes great self-awareness, emotional regulation - and for us facilitators to feel safe first. Join me for a special solo episode - an hour dedicated entirely to the art of psychological safety!Find out about:My 4 practical tips for leaders to create psychological safety around youAnd 4 ways leaders can build psychological safety for themselvesBeyond the buzzword, what does it really mean to achieve psychological safety?Why small mistakes can evolve into bigger risks when safety is absentMaking every voice count, and feel safe, with the power of using “Yes, and ___”The importance of cultivating your own emotional literacy and setting boundariesDon’t miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Myriam Hadnes:LinkedInWebsiteSupport the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
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310 - Listening Deeper: Finding the Questions That Need to Be Asked with Akshay Kapur
As executive coach Akshay Kapur will tell you, silence isn’t just a pause - but spaciousness that allows for someone to jump into its still, shiny waters.And our conversation this week was a celebration of these gorgeous, ripe spaces in between. The moments before asking the right question, the invitation that comes before an answer, and the needs that reveal themselves when we listen deeply, and lean in with full, unbridled curiosity.Akshay brings beautiful, articulate thoughts to some facilitation truths, sharing how he steps from coach to facilitator, and finds his wisdom from the unknown.Find out about:Where facilitation and coaching meet, and where they departHow to create space for participants to reflect and engage in thoughtful dialogueThe importance of asking the right question, by interrogating the need behind the need and being prepared for a potential trauma responseWhy facilitation can teach us something about ourselves every time we leave the roomTuning into the different energetic requirement of in-person and online facilitationDon’t miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Akshay Kapur:LinkednWebsiteSupport the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
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309 - Resourcing the Room: The Art of Holding Space for Healing with Louise Marra
Bringing beautiful indigenous wisdom to the complexities of trauma-resolution is Louise Marra. A facilitator and occasional human-fielder, Louise joins me for a conversation about finding our way back: to a healed state, to the earth, to ourselves. Louise opens up her trauma first aid kit in episode 309: what to do when trauma arises in group dynamics, how to resource yourself, how to reroot the fields of organisational trauma, and what to do in a state of freeze.Once we can unlearn our patterns, we can begin to repair our ruptures, and return to the healed place we once inhabited. What a treat it was to have this important, life-affirming conversation with Louise!Find out about:The different types of inherited trauma that can affect group work - and how facilitators can hold space for participantsThe paradox of psychological safety, from confrontation to weaponisationConstellation work: what it is and how you can use it to access fields of intelligenceThe process of ‘rupture and repair’ to retune the muscles of traumaWhat organisational trauma means and how we can supports its healingHow to work with our own triggers in order to growDon’t miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Louise Marra:LinkedInWebsiteSupport the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
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308 - Navigating the Emotional Landscape of Facilitation with Kerri Price
The journey of the facilitator is rarely linear. It’s often happily accidental, a little squiggly, and punctuated with moments of imposter as we take it from the side-hustle shadows, to big centre-stage business.And Kerri Price can attest to this - after facilitating for what felt like a lifetime, she found herself pressing pause - only to return to the facilitation world with fresh, mindful clarity.Kerri joins us to generously share her facilitation story, the lessons she’s learnt in business, and the beauty she found in breaking away to rebalance her priorities. From finding our facilitation happy place, to finding our way through the seasons of life, episode 308 is all about the bits that bring us joy!Find out about:The common misconceptions about facilitation and starting a businessThe importance of asking: what is the most generous thing I can do for the group right now?Why facilitators must embrace acceptance and learn to be ok with the unexpectedHow to navigate the energetic demands of facilitation - and life’s seasonsThe importance of setting the right emotional tone for the groupDon’t miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Kerri Price:LinkedInWebsiteSupport the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
Welcome to “workshops work,” the podcast that transforms how professionals engage, inspire, and lead groups. Ranked among the top 5% most popular podcasts globally, it is hosted by Dr Myriam Hadnes, a behavioural economist and facilitation expert. Each episode delves into the techniques and mindsets that make workshops truly impactful.Join us every week as we sit down with world-renowned facilitators and uncover their secrets to creating psychological safety, fostering collaboration, and sparking innovation. Whether you’re a Facilitator, L&D professional, HR leader, manager, coach or trainer, you’ll find practical tips, inspiring stories, and actionable insights to elevate your group dynamics.From navigating conflict to unlocking creativity, “workshops work” blends theory with practice, ensuring you walk away with tools you can immediately apply. Dr Myriam Hadnes doesn’t just interview; she facilitates enriching conversations that shift perspectives and deepen understanding.Subscribe now to change the world, one workshop at a time.