The Alldus Podcast - AI in Action

Today's guest is Nikki Davies, HR Functional Project Lead - ServiceNow HRSD Global Implementation at Thales. Founded in 1968, Thales is a global technology company specializing in defense, aerospace, cybersecurity and digital solutions. It helps businesses and governments protect critical information, support essential operations and address complex challenges. Through investment in AI connectivity, quantum technology and data innovation, Thales develops products and services that strengthen security, improve decision-making and support a safer, more connected world.
As an experienced HR professional, Nikki contributes to Thales' global HR transformation through ServiceNow. Her work includes supporting a unified HR service delivery platform across 70 countries, helping simplify processes and improve the employee experience. A University of Bristol graduate, Nikki is interested in sharing knowledge and best practice with fellow ServiceNow HRSD customers to support effective adoption and collaboration.Topics include:
0:00 Her journey to HR leader driving global ServiceNow HRSD transformation
3:28 Transferring her HR skills into ServiceNow HRSD transformation
5:29 Building a global ServiceNow HRSD rollout across the Thales ecosystem
7:57 How Knowledge 2025 insights shaped Thales’ ServiceNow AI roadmap
11:00 Driving global HR standardization, adoption and stakeholder alignment
14:04 Growing their global HRSD adoption through standardization and change management
15:55 Advice to embrace opportunities, stay curious and build transferable skills

Today's guest is Keenan Venuti, CTO & Co-Founder at Vector Legal. Founded in 2026, Vector Legal is an AI-native law firm based in San Francisco serving startups, growth-stage companies, venture capital firms and private equity investors. Combining experienced attorneys with proprietary AI technology, the organization supports clients from company formation through fundraising, commercial contracts, employment matters and acquisitions.
Keenan is an experienced full-stack AI engineer specializing in legal AI, document intelligence and agent-driven workflows. He has built enterprise AI systems for contract lifecycle management and now develops the AI infrastructure powering Vector Legal. His work spans product, engineering, sales and go-to-market, with a focus on turning complex legal challenges into practical products and services that make legal work simpler, faster and more accessible.In the episode, Keenan talks about:
0:00 His background from machine learning and legal tech to Vector Legal CTO
2:27 Building an AI-native law firm from the ground up
5:30 How AI delivers faster, more affordable legal services without compromising quality
7:47 Why paid work trials help identify genuinely aligned engineering talent
10:00 Plans for building practical AI tools while expanding into enterprise legal services
12:14 Combining AI-powered legal services with an all-in-one software platform
To find out more about all the great work happening at Vector Legal, check out the website https://www.vectorlegal.com/

Today's guest is Meesh Miller, Co-Founder & Director | ServiceNow HRSD Consultant at PSS Pink Support Services Ltd. Founded in 2025, PSS Pink Support Services Ltd helps businesses simplify operations through ServiceNow consulting and digital transformation. Specializing in HRSD,  they design custom workflows and App Engine applications that make processes easier to manage. It also provides training and support to help teams adopt new solutions. Its practical, user-focused approach improves efficiency and creates better experiences for employees and clients.
Meesh is a ServiceNow HRSD Consultant, App Engine Builder and digital transformation specialist. As Founder and Director of PSS Pink Support Services Ltd, she helps organizations simplify HR and enterprise processes through user-focused design, custom applications and workflow automation. Working from discovery through to implementation and user adoption, Meesh takes a practical, hands-on approach to turning complex requirements into intuitive ServiceNow solutions that improve efficiency and the employee experience.
In the episode, Meesh talks about:
Her journey from career setbacks to thriving in the ServiceNow ecosystem
How transferable skills can unlock unexpected careers in ServiceNow
How family mentorship and community provided strength through adversity
Rediscovering her confidence and sparkle with Colourintech
Building Pink Support Services into a ServiceNow partner
HR experience fuels her passion for ServiceNow HRSD
Advice to embrace transferable skills, stay curious and find your sparkle
Her work representing ServiceNow University while helping others shine

Today's guest is Hanz Shawel, VP ServiceNow Delivery at Bank of America. Founded in 1904, Bank of America is one of the world’s leading financial institutions. Headquartered in Charlotte, North Carolina, it provides banking, investment, wealth management and risk management services to individuals, businesses, corporations and institutions. The company combines an extensive global presence with digital capabilities to help clients manage their finances, achieve their goals and navigate an evolving financial landscape.
Hanz is a technology and operations executive with over 25 years of experience leading enterprise transformation across finance, retail, healthcare and telecoms. He combines deep technical expertise with operational leadership, overseeing global teams, budgets and complex regulated programs. His achievements include delivering $49 million in savings, improving throughput by 400% and leading a $110 million pharmacy transformation. In his role, Hanz scales enterprise platforms, strengthens governance and turns strategic investment into measurable business results
In the episode, Hanz talks about:
0:00 His journey from developer to ServiceNow leader, driving enterprise transformation and standardization
2:32 Implementing ServiceNow DPR (Digital Product Release) to transform release management for regulated organizations
4:12 Introducing DPR to improve release rigor, control and infrastructure coordination
5:58 How ServiceNow DPR orchestrates release processes, ensuring consistency and traceability
7:38 Simplifying complex technology concepts to secure executive buy-in
10:00 Why a successful DPR implementation requires expertise, partnerships, funding and organizational change
13:26 Prioritizing passionate, strategic thinkers with strong architectural mindsets
16:15 How release management is evolving toward automated, decentralized, product-led operating models
19:53 Why ServiceNow enables faster transformation through automation, standardization and flexibility

Today's guest is Ian Naccarella, CEO and Co-Founder at 83 Sciences. Founded in 2026 and backed by Y Combinator, 83 Sciences is an AI materials discovery company that transforms unpublished experimental data into searchable scientific knowledge. Its platform captures information from laboratory notebooks, voice notes and scientific instruments, helping researchers optimize experiments, accelerate materials discovery and turn overlooked data into publications, patents, commercial products and industry-academic partnerships.
Prior to co-founding 83 Sciences, Ian was an entrepreneurial fellow at MIT focused on commercializing new climate technologies with professors. He was also a strategy manager at battery materials company Sila Nanotechnologies and a consultant with Boston Consulting Group, focusing on areas such as Climate and Sustainability, Cleantech, Consumer Tech, Public Sector and Financial Institutions. Ian also holds bachelor’s and master’s degrees in Chemical Engineering from Stanford University and an MBA from Harvard Business School.
In the episode, Ian talks about:
0:00 His journey from engineering and consulting to an AI materials startup
3:48 Turning frontier AI discoveries into synthesizable real-world materials
5:21 How AI discovers enabling materials that accelerate core battery innovation
7:17 How Frontier AI links material synthesis, structure and properties
10:42 Scaling experimental data pipelines to automate materials discovery
12:53 The opportunity to build an AI science company and team from scratch
To find out more about all the great work happening at 83 Sciences, check out the website www.83sciences.ai