Cisco Podcast Network

In this episode, industry leaders discuss how to redefine “good” technology today — weighing speed, agility and AI against security, ethics and human impact. Panelists share real examples, from digital avatars for pediatric care to network and industrial use cases, and explore how AI can enhance outcomes without replacing human judgment.

The conversation highlights practical steps for bringing organizations along: training, transparency, governance and pragmatic pilots. The episode closes on a hopeful note about creative possibilities in healthcare and research while emphasizing the need for responsible, human-centered adoption.

Episode 37 kicks off Cisco Tech Stories' fourth season with a highlights reel of the best episodes from the past three years. Hosts Nico and Tristan revisit standout interviews and mini‑series, sharing short snippets that cover troubleshooting adventures, accessibility and disability in networking, eBPF, quantum computing, CCIE stories, cruise‑ship deployments and more.

Listeners get a concise tour of the podcast’s top picks, practical lessons from Cisco engineers, and an invitation to suggest future guests or topics.

95% of enterprise IT leaders plan to launch agentic AI projects — but 69% aren't ready. So, what's standing in the way? 

In this episode of Scaling AI in the Enterprise, we bring together an expert panel to tackle the real engineering and organizational challenges of AI deployments: the probabilistic nature of AI agents, the limits of traditional testing, and why "making your prompt stronger" is not a strategy. 

Host: Eric Knipp, SVP and GM, Cisco Customer Experience (CX) Americas 

Guests:  

Bhaskar Jayakrishnan, SVP of Engineering, Cisco Customer Experience (CX) 

Dr. Lydia Chilton, Associate Professor of Computer Science, Columbia University 

Sam Charrington, Host of the TWIML AI Podcast 

Srini Namineni, SVP and Chief Automation Officer, Cisco 

Learn more about Cisco Customer Experience: read our blogs and visit Cisco.com

Jeetu Patel and Guru Shenoy discuss the evolution of how Cisco is working with some of its largest and most innovative customers as they transform to address the challenges and opportunities of AI.

Jeetu Patel, Matt Caufield and DJ Sampath tackle the shift toward a landscape where AI agents are no longer just assisting humans but are actively executing critical security tasks. As these agents take on more autonomy, the traditional pillars of cybersecurity, particularly identity, must undergo a radical evolution to ensure that our automated defenses remain both powerful and trustworthy.