Cisco Podcast Network

Configuration changes played an outsized role 2024 outages. Tune in to hear more about this and other outage trends—and learn how ITOps teams should plan accordingly in the year ahead. We’ll also share insights from recent incidents at OpenAI and Google Cloud’s Pub/Sub, and dive deeper into a degradation incident that Netflix experienced at the end of 2024. Read on to learn more, or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:58 Cloud Service Provider (CSP) Outages Continue To Rise 01:52 Accidental Misconfigurations Trending for Clouds and Apps 07:10 OpenAI Outage 09:55 Google Cloud’s Pub/Sub Disruption 14:47 Lessons From a Netflix Incident 18:57 Recent Outage Trends: By the Numbers 21:01 Get in Touch ——— For additional insights, check out the links below: - The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-configuration-change-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - 2024 Outage Trends Solidify; Plus OpenAI & Meta Outages: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - Netflix Broadcast Disruption: Lessons for Major Live Events: https://www.thousandeyes.com/blog/netflix-disruption-analysis-november-15-2024?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - And join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We’ll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X at @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

We interview Devon Herron, a Splunk support engineer based in the UK. Devon only handles network down P1 situations and he has seen a few doozies during his career. He takes us through storage troubleshooting, hypervisor shenanigans and of course automation going bananas. Follow us on this journey to discover Splunk and how it can change your life as a network engineer.

With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing. The Internet Report team will discuss how Internet service provider (ISP) outage numbers are continuing to increase, while cloud service provider (CSP) outages are also becoming more frequent, indicating a changing landscape in service reliability. They’ll also unpack the recent OpenAI and Meta outages. ——— CHAPTERS: 00:00 Intro 00:49 Outage Trends Across 2024 07:37 OpenAI Outage 13:10 Meta Outage 18:48 Get in Touch ——— For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast And join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We’ll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the four recent incidents. Both DigitalOcean and real-time payments provider Worldline experienced connectivity issues to data centers that made services unreachable. Meanwhile, Microsoft and Reddit encountered problems following changes to their systems that appeared to have unexpected user impacts and had to be rolled back. Tune in to hear The Internet Report team unpack these incidents and discuss the latest outage trends. ——— CHAPTERS: 00:00 Intro 00:50 Reddit Server Errors 04:33 Issues for Microsoft 365 09:42 DigitalOcean’s Network Issues 10:52 Worldline’s Payment “Perturbations” 12:40 Outage Trends: By the Numbers 15:06 Get in Touch ——— For additional insights, check out this week’s The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digitalocean-reddit-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report