Show Me the Data

• Show Me the Culture: Why Data Alone Won’t Transform Your Organisation

  Hosted by⁠ ⁠Rhetta Chappell⁠⁠Conversation with⁠ ⁠Dr Tom VerhelstIn this special finale of Season 4, we turn the mic on Tom Verhelst, Director of the Relational Insights Data Lab and Griffith Data Trust. Usually co-hosting, Tom steps into the spotlight to share why culture, not just technology, is the key to unlocking true data-driven transformation.Whether you're a data enthusiast, leader, or culture advocate, this episode will inspire you to rethink how your organisation approaches transformation.If you have any questions or comments, you can contact us at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you.Thank you for listening to Show Me the Data.Show Notes:​Relational Insights Data Lab​Griffith Data Trust

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• From Automation to Empathy: Redefining Customer Conversations with Data & AI

  Hosted by⁠ Rhetta Chappell⁠Conversation with⁠ Jordan Walsh and⁠ Dr Tom VerhelstJoin us on the Show Me the Data podcast as we explore AI adoption in finance with Jordan Walsh, an experienced Growth Strategist at Suncorp Bank specialising in artificial intelligence and home lending. With over 20 years of leadership experience at prominent Australian companies, Jordan has successfully leveraged AI to predict consumer behaviour and solve complex business challenges such as price sensitivity, retention, and acquisition. In this episode, Jordan shares insights on how AI transforms customer interactions, the importance of aligning AI projects with business objectives, balancing data-driven approaches, and addressing ethical considerations like bias and privacy. This conversation is perfect for financial professionals, and anyone interested in AI's future in finance, offering actionable strategies and thought-provoking discussions on the evolving landscape of AI in financial services.If you have any questions or comments, you can contact us at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you.Thank you for listening to Show Me the Data.Show Notes:AlphaGo versus Lee Sedol - WikipediaDeep Blue versus Garry Kasparov - WikipediaGrocery prices at Coles and Woolworths go up and down. What's behind the pattern? - ABC NewsThe tech company behind Woolworths 'smart' shopping trolleys says they could help you buy more impulsively - ABC NewsGerman Supermarket METRO Experiments with Dynamic Pricing via Supplier Wasteless | Packaging WorldCutting waste, food at supermarket automatically discounted using AI

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• Measuring What Matters: How Data Help Can Amplify Social Good

  Hosted by Rhetta ChappellConversation with Stephen Riley and Dr Julia CarinsWhat does social impact really mean, and how can organisations measure it effectively? In this episode, we’re joined by Stephen Riley, CEO of The BUSY Group North America, and Dr Julia Carins, Associate Professor of Social Marketing at Griffith University.Together, they cut through the jargon to explore:What makes impact reporting credible (spoiler: it's not just about pretty graphs)Common mistakes organisations make when measuring impact—and how to avoid them.How data can validate—or challenge—the stories we tell about our work.Whether you're a data professional, decision-maker, or simply passionate about purpose-driven work and long-term social change, this episode offers valuable insights on leveraging data for real-world impact.If you have any questions or comments, you can reach us by email at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you.Thank you for listening to Show Me the Data.Show Notes:The BUSY Group 2023 Social Impact Report

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• Useless Jobs and Why Your Judgement Matters: A data informed approach to understanding Risk, Responsibility, and Restorative Justice

  Hosted by Rhetta ChappellConversation with Professor Sidney Dekker and Dr Tom VerhelstJoin us for episode 2 of season 4 featuring Professor Sidney Dekker, a bestselling author academic at Griffith University and a pilot known for his groundbreaking work in safety science. Drawing from his extensive research and experience, Sidney challenges conventional wisdom on data, human error, and organisational safety, offering insights into:​The benefits of restorative justice over blame in building safer systems​Understanding the escalation of commitment in various industries, from aviation to healthcare​Empowering better choices by making risks and trade-offs visibleThis thought-provoking episode explores how data-driven cultures can balance accountability with empathy to foster real progress in uncertain times. Tune in for insights that could transform your approach to leadership, safety, and decision-making across various sectors.If you have any questions or comments, you can contact us at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you.Thank you for listening to Show Me the Data.Show Notes:​Martin Heidegger - Wikipedia​Local rationality:Herbert A. Simon - Wikipedia​Jens Rasmussen (human factors expert) - Wikipedia​“Make the boundary visible” Jens Rasmussen paper:Jens Rasmussen, Risk Management in a Dynamic Society: A Modelling Problem​Corrie Pitzer "risk secrecy" paper:Leadership and safety - still not connected​Todd Conklin “People don't make poor choices, they are given poor choices”:PreAccident Investigation Podcast | Todd Conklin​Amazon.com: Ten Virtues of a Positive Safety Culture: 9798303212138: Dekker, Sidney: Books​Dave Graber Bullshit jobs:https://g.co/kgs/d1BgQB8​70-75% increase in managers, but only 20% of people were employed in that same decade, survey in Netherlands 2/5 jobs meaningless -37% of British workers think their jobs are meaningless | YouGov​Candide book:https://g.co/kgs/72B2J2h

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• Deepfakes, Digital ID, and Data: How Technology is Shaping the Future of Financial Inclusion

  Hosted by Rhetta ChappellConversation with Brad Carr and Dr Tom VerhelstJoin us for our season 4 opening episode featuring Brad Carr, Principal of Preparing Futures and Founding Director of the Australian Digital Trust Community.Drawing from his extensive professional experience including his time as NAB's former Chief Innovation Officer, and his personal interests which included studying Futurism at the University of Houston, Brad provides insights into: ​Building a secure, inclusive and diverse digital identity ecosystem ​AI's role in detecting and combating fraud ​Tackling deepfakes and safeguarding online trustIf you have any questions or comments, you can contact us at [email protected]. Griffith University and the Relational Insights Data Lab (RIDL) are dedicated to building and supporting thriving communities. We believe that the right data, in the hands of the right people, can change lives for the better. We are committed to collaborating and co-designing solutions which address long standing, complex socio-economic problems. If you or your organisation would like to collaborate or learn more about the important work we do, please get in touch. We'd love to hear why data matters to you.Thank you for listening to Show Me the Data.Show Notes: ​Nicole Perlroth's book:This Is How They Tell Me the World Ends ​The Bank of England's 'Future of Finance' report of June 2019, page 60:Future of Finance: Review on the outlook for the UK financial system ​The Bank for International Settlements (BIS)'s Bulletin 42 in May 2021:Whom do consumers trust with their data? US survey evidence ​HSBC UK provides support for survivors of human trafficking ​HSBC bank accounts for people without a fixed address now available in over 100 branches ​Connect ID and Hold Access White Paper:Identity in Crisis - Addressing the Gaps for Aboriginal and Torres Strait Islander Peoples ​Identity Solutions for Indigenous Australia, with Jason-Urranndulla Davis by NAB Digital Next ​David Birch and Victoria Richardson's book:Money In The Metaverse ​Visa Verified stats for online fraud compared to BankID in Norway from chart shown in Rod Boothby's video:Rod Boothby on LinkedIn: #bankID #ecommerce #profits #simpleisbetter #banks ​"99% of Norwegians aged 20-60 use BankID" from:NAB Digital Next: DigitalID - lessons from the Nordics - NAB News ​"Norwegians use BankID an average of 220 times per year" from:Signicat | The state of digital identity in the Nordics 2021 ​Forbes "AI will have an estimated 21% net increase on the United States GDP by 2030":22 Top AI Statistics & Trends In 2025 – Forbes Advisor ​Deepfakes and cheap fakes from NAB Digital Next Podcast:Brad Carr on LinkedIn: Key takeaways from Deloitte's Tech Trends 2024 report... ​Hong Kong deepfake CFOFinance worker pays out $25 million after video call with deepfake 'chief financial officer' | CNN ​Zoom Bank of America verification:Rod Boothby on LinkedIn: How do you prove that you are really you on Zoom? ​Airport Economist:Tim Harcourt - Wikipedia ​Games Venue BNE & Surrounds ​Games Venue GC

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