The Agilisys Podcast: Transforming the public sector

• The Agilisys Podcast: Accelerating automation and improving citizen experiences through a new partnership

  In this episode of the Agilisys Podcast we investigate the partnership between Agilisys and Soroco, the provider of process discovery, task mining and process transformation solutions.Specifically, we’ll discuss how the two organisations are coming together to accelerate automation across the public sector and improve citizen experiences through the use of this groundbreaking technology, enabling public sector organisations to make genuine data-driven decisions on what, where and how to focus their automation and transformation efforts.Guests on this episode are Chris Duddridge, Vice President of Sales for EMEA at Soroco; Nina Atwal, Automation Lead at Agilisys and, Simon Perks, the Agilisys Intelligent Automation and Operations Partner.Areas explored in this podcast include:What process discovery, task mining and process transformation means for public sector organisationsWhy Agilisys is partnering with SorocoWhy the tie-up with Soroco means organisations can now unlock more of automation’s full potentialUse cases that the public sector can learn fromThe areas where the Agilisys team think this technology will be most useful and the challenges it will address

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• The Agilisys Podcast: Taking Avon and Somerset Police's data journey to the next level

  In this episode, we discuss how data and insight are central to ensuring positive outcomes for the Force and its communities and hear how Agilisys has worked in partnership to support data- and insight-led activity and take it to the next level. We'll also find out what data ethics means for the organisation and share some key takeaways from the Force's journey to date.To discuss this in more detail, we're joined by Jonathan Dowey, Head of Performance and Insight at Avon & Somerset Police, and Kate Hemstock, Principal Senior Data and Insight Consultant at Agilisys.

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• The Agilisys Podcast: Developing a game-changing data strategy

  In this episode of the Agilisys Podcast, we focus on the development of Bolton Council’s game-changing data strategy, which has been developed to set free the organisation’s data and unlock insights that will shape future engagement and activities, and drive some pretty sophisticated service delivery.

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• The Agilisys Podcast: Technology enabled district councils part 1

  In this podcast, we explore the challenges district councils are facing and how technology is helping to overcome them, discuss how leaders can ensure that funding and the business case for investment in technology are where they need to be, and look at where those responsible for digital transformation can turn for the all-important knowledge sharing.Sharing their thoughts on these topics and more are Amanda Pujol, Head of Communities and Improvement at Teignbridge District Council, and Adam Gibbons, Housing and Local/Regional Government lead at Agilisys.Key topics covered include:The major internal and external challenges faced by district councilsHow technology can help districts meet those challenges and the technologies that are keyThe problem of skills shortagesThe role of data and predictive analyticsExamples of where Teignbridge has found new sources of funding and what makes a good business caseWhere transformation leaders in district councils can turn to for help and guidance

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• The Agilisys podcast: The role of RPA in an award-winning Council

  The Agilisys podcast: The role of RPA in an award-winning Council This latest episode of the Agilisys podcast focuses on how Aberdeen City Council is using the robotic process automation (RPA) in innovative ways to drive positive outcomes for the organisation and the citizens, communities and businesses of the Aberdeen City area. The Council is currently driving the most significant period of transformation in the city’s history. At the core of this unprecedented change is an ambitious and comprehensive technology-enabled redesign of the Council’s service delivery and demand management – with innovation embraced to build the council of the future. The ambitious transformation is already delivering benefits and led to the Council winning the prestigious MJ Awards Local Authority of the Year title in 2020. This podcast discusses how automation has contributed to this success – and shares key learnings from the first phases of its ongoing journey with RPA. Sharing their insight in this episode are Andy MacDonald, Director of Customer Services at Aberdeen City Council and Simon Watkins, Managing Consultant for RPA and AI at Agilisys. Topics covered include: · What prompted Aberdeen City Council to utilise RPA · The major RPA successes ACC has enjoyed and what this means for the organisation and the people of Aberdeen · What ACC is doing well to enable this success · Key learnings from Aberdeen’s journey · Advice for other local authorities looking to realise the benefits of RPA · What the future holds for automation at Aberdeen City Council? To learn more about the automation of teaching plans discussed in the podcast that freed up the equivalent of 14 full-time teachers, head along to our case study here. Andy MacDonald Director of Customer Services, Aberdeen City Council Andy is the driving force behind the Aberdeen City Council’s digital transformation and champions using technology and data to enable a prosperous future for citizens, communities, and businesses. He is a performance-driven and results-oriented leader with substantial experience in Transformation, Customer Experience, HR, Finance, Shared Services and Digital & Technology, in private and public sectors. Recognised by stakeholders for business development, digital transformation, change and project management, customer satisfaction, risk assessment and mitigation, as well as revenue optimisation, Andy has been instrumental in leading and developing cross-functional teams within fast-paced environments whilst expert in identifying and mitigating underlying risks through root-cause analysis. Simon Watkins Director of Customer Services, Aberdeen City Council Simon joined Agilisys with over 20 years of consulting experience within both public and private sectors. He is experienced in supporting high level strategy, project and programme delivery, detailed analysis and delivering new operating models and business change. He has worked with a variety of fields including (but not limited to) Licensing, Revs and Bens, Housing and finance. In addition, his private sector experience covers retail, FMCG, manufacturing, healthcare and banking/finance. He is an experienced Delivery Manager covering ERP, P2P, Master Data Management, Business Intelligence, Business Process Management and RPA.

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