To-The-Trade with Interior Design Community

Jameelah Watkins-Mallett, founder of Lauren Wesley Designs and creator of the CASE Collective conference, talks with Laurie Laizure and Nile Johnson about trust between designers, real talk about money, and the path that took her from doing hair at twelve years old to running a thriving design and events business.
The conversation opens with a candid look at why designers hide their best work online, often out of fear of judgment from other designers rather than clients. That leads into a story about a breach of trust within a private community, where a comment in a group chat made its way back to a client. Jameelah and Laurie compare notes on the ground rules that keep community spaces safe, including zero tolerance for fraud and strict confidentiality.
Jameelah shares her career story: years in bridal hair and events with business partner Ebony, the referral that became her first interior project, a feature on Martha Stewart's blog, and the pandemic pivot that pushed her fully into interiors. Her first full year in business brought seven projects, almost entirely through word of mouth. She also describes the early luck of working with a contractor who ran his job site like clockwork, a level of professionalism she later realized was rare in the industry.
A large portion of the episode covers the CASE Collective conference, which Jameelah built to address underrepresentation in design. She talks through adjusting her messaging after learning some designers felt excluded by a conference designed to be inclusive, and the group discusses what it means to build community spaces around shared experience, whether that experience is rooted in race, geography, or access. The conversation also touches on how rural and urban designers face very different barriers to finding clients with design budgets.
The episode also tackles money directly. Jameelah and Laurie push back against the industry's discomfort with discussing pricing, profit margins, and paying yourself, and Jameelah notes that even a modest conference budget can run close to six figures. She shares a coaching example about helping a designer in a rural market find the right neighborhoods to target.
The group wraps with a discussion of content creation, weighing direct, education-first social content against rage-bait trends that can alienate potential clients, followed by a lightning round and details on the CASE Conference, happening October 1 through 3 in Atlanta.

Sharon Sherman of Thyme and Place Design has 40-plus years of experience across interior design and kitchen and bath, and that dual perspective gives her an unusually clear view of what's broken among designers, showrooms, and brands, and what actually works.
The episode digs into a gap that's been widening since COVID. Clients are changing. Showrooms are closing. Brands that want the designer market often don't understand what that market actually needs. Sharon is direct: brands spend heavily on events and PR that completely miss designers, then blame the design community for being unsupportive. What designers want, she says, is to be welcomed and inspired, not sold to. They want solutions that improve projects and make businesses more profitable.
She illustrates the dysfunction with a personal story. She visited a company's showroom repeatedly over several years before placing her first $45,000 order. Her rep never once reached out. The rep finally appeared after multiple large orders had already been placed. The showroom had benefited from her loyalty. The brand had no relationship with her at all.
Her own approach is intentional. About 25 accounts across furniture, flooring, wall covering, and accessories, not a hundred. Deep relationships that go both ways: her showroom contacts know her well enough to advise her clients in her absence, and to tell her when a material won't work before she specifies it. She credits those relationships with saving her from costly mistakes, from wrong seaming placement on countertops to finding the right specialized installer for a gym floor.
The "dinner plate" analogy she offers is one of the episode's most practical frameworks. Large vendors for core products, local showrooms for regional sourcing, and one or two specialty partners for the pieces that matter most. Managing that mix on purpose, rather than by default, is a business decision.
On direct purchasing, her view is nuanced. Better margins are real, but only if the infrastructure supports it: receiving relationships, purchase volume that makes the brand care, and the capacity to absorb what goes wrong. For many solo designers, the showroom relationship is the more profitable choice once all the hidden costs are factored in.
She closes with a prediction: the industry is dividing into conveyor belt design and what she calls painterly design. One fills spaces efficiently. The other curates them intentionally. The right clients, the right vendors, and the right relationships will determine which side of that divide each designer ends up on.

Jenny York, VP of Marketing at Currey & Company, joins Laurie for a conversation about what it actually takes to build a brand that designers want to work with.
Currey is approaching its 40th anniversary as a second-generation family-owned business, now led by founder Robert and Suzy Currey's son Brownlee. That independence shapes everything, including creative risk-taking, the decision to hold real inventory, and the culture of high-touch relationship-building that makes their showrooms feel like a reunion every market week.
Jenny brings nearly 30 years of experience in the home furnishings industry to her role, including 20 years in editorial, covering trade shows, market centers, and the rise of designers as a major distribution channel. That history gives her a different lens. She saw firsthand which companies made the shift to being designer-friendly and which didn't, and she watched Currey become an early adopter of that change.
Some of the most practical takeaways in the conversation: being genuinely designer-friendly means restructuring your warehouse, customer service, and sales team, not just hanging a welcome sign. It means valuing the small orders, not just tolerating them. And it means being honest that some people on your team won't make that cultural shift, and being willing to act on that.
What makes a designer stand out to a brand like Currey? Coming to market in person always matters. But the tip Laurie and Jenny return to is simpler: photograph your finished project, own your copyright, and share those images directly with the manufacturers who made it. Currey can't shoot thousands of products in real homes. When a designer shares installation images and does so freely, that's genuine brand partnership, and it tends to pay off in relationships that hold up when things go wrong.
On the industry at large: Jenny sees a real shift toward quality and away from fast furniture, AI has a place in analytics and projections but not in Currey's creative voice, and the consolidation of trade shows means every in-person interaction counts more than it used to.
Currey is expanding carefully into adjacent product categories, most recently cordless lighting and bath vanities, with a new addition coming this fall. They'll be in Atlanta, Dallas, and Las Vegas this summer.

Kimberly Kerl is an architect and designer based in South Carolina with thirty years of experience, and her episode with Laurie and Nile covers a lot of ground: client process, billing, trends, and an honest read on where the market is right now.
 
She starts with video. Kimberly has been documenting a live renovation at her own home, posting unscripted walk-throughs from the job site multiple times a week. Her audience is hooked. The value, she says, is in closing the knowledge gap. Clients have no idea what a pocket door actually involves until they see the framing and the electrical relocation happen in real time. Video makes that visible and, eventually, makes billing conversations easier.
 
Her intake process is tight. Every inquiry gets a free 15-minute discovery call, followed by a paid on-site consultation ($375 to $600) where she requires both decision-makers to be present. She's evaluating communication styles, priorities, and who the real decision-maker is, all before she writes a single word of a proposal. The proposal arrives within one to two days, ties directly to her contract, and breaks the project into four phases with clear fees attached to each. She doesn't collect a retainer and has never been burned doing it that way.
 
A recurring theme in her work is the renovate vs. move question. Clients come to her undecided, and with today's interest rates, the math often favors staying put. She helps them work through it, and most do continue forward. Multi-generational living is also driving more projects, with adult children back home and aging parents needing accommodation. Kimberly designs proactively for privacy, acoustics, and flexibility even when clients aren't thinking about it yet.
 
On trends, outdoor living is fully mature in South Carolina. She's installing dishwashers, ice makers, retractable screens, and layered lighting in spaces that function year-round. Health and wellness is the next wave, with saunas showing up at every trade show and home gyms becoming genuinely well-designed spaces. Smart home tech is valuable when it works quietly in the background, and a good integrator makes all the difference.
 
The market has slowed. Inquiries are down, contractors are calling her rather than the other way around, and clients are cautious. Kimberly sees it as a market correction after an unusually long run, not a reason to panic. It's cyclical, and it always has been.

Tracee Murphy has spent 26 years in luxury residential design, runs her firm Trademark Interiors, and teaches designers and brands how to leverage psychology for a competitive edge through her platform, The Designer Launch. Her title, The Design Biz Therapist, is not a metaphor. She believes the gap between a struggling design business and a thriving one often has nothing to do with talent, portfolio, or pricing and everything to do with emotional intelligence.
The conversation starts where Tracee says every project should start: with the designer. Before reading a client, you have to be able to read yourself. That means knowing your triggers, recognizing when your emotions are shaping your decisions, and building the self-awareness to pause before you react. No system, no contract, and no questionnaire does its job without it.
On the client side, Tracee has developed a lifestyle questionnaire that serves a dual purpose. On the surface, it collects project information. Underneath, the answers reveal how a client makes decisions, how much control they want, how they handle problems, and what they need to feel confident in a process they do not fully understand. Tracee feeds those answers into AI to build a psychological profile, then uses that profile to calibrate how her team communicates, not to reinvent her process, but to tailor her language. A control-oriented client might get more specific updates. A hands-off client gets the same template with less added. The process stays the same. The communication flexes.
That consistency matters because trust is not built in a first meeting. It is built through leadership. Tracee talks about what happens when a designer lets a client take the wheel, from choosing tiles together in a showroom to absorbing last-minute changes from an absent partner who never signed off on anything. In her firm, all decision makers are required to attend every meeting. If someone new comes in six months later wanting to change direction, the conversation is clear: here is what that costs, here is how it changes the timeline, and it is your call.
The business results are real. Over five years of intentionally implementing emotional intelligence practices, Tracee's firm's profits doubled. She also had a heart attack at 48 during a client presentation. The two facts are connected. The boundary work is not just about money. It is about staying in this industry long enough to do great work.
The Designer Launch offers courses on the psychology of interior design, conflict management, and selling luxury. Follow Tracee at @thedesignbiztherapist on Instagram and visit thedesignerlaunch.com to learn more.