30 Minutes to President's Club | No-Nonsense Sales
Armand Farrokh & Nick Cegelski
The #1 sales podcast in the world, fueled by hyper-actionable sales tactics from the top 1% sellers at companies like Salesforce, Gong, Outreach, Slack, LinkedI...
How To Set Next Steps In Sales With The 5 Minute Drill
There is an extreme over-rotation in sales on setting next steps. Setting next steps is NOT always a good thing.
🛑 Bad: Never setting next steps
🟡 Okay: Setting steps on every deal
🟢 Good: Setting steps on REAL deals
Instead, first determine if the deal is worth setting next steps with at all. Then, you should recommend the appropriate next step, but only if your prospects have proven that it's worth keeping them in your pipeline.
That's where the Five Minute Drill comes in: Three questions you can ask at the end of every single call to determine if and how you set a next step.
𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧 1: 𝐃𝐨 𝐘𝐨𝐮 𝐖𝐚𝐧𝐧𝐚 𝐁𝐮𝐲?
If you can practice ONE THING, it's this. Any time you offer a demo, a pilot, a proposal, you are giving your time away to a prospect.
And that's fine. But only if you get something in return.
If you're investing more time with them, you should expect that they won't waste it and affirm that this is actually leading somewhere.
𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧 2: 𝐖𝐡𝐞𝐧 𝐝𝐨 𝐲𝐨𝐮 𝐰𝐚𝐧𝐧𝐚 𝐛𝐮𝐲?
You can't properly suggest a next step until you understand their timeline to solve the problem we just agreed upon.
If they want to solve this problem in 3 weeks, we'll use their answer to drive far more urgency than if this weren't a problem to solve for 6 months.
𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧 3: 𝐇𝐨𝐰 𝐝𝐨 𝐲𝐨𝐮 𝐰𝐚𝐧𝐧𝐚 𝐛𝐮𝐲.
Guess what, the last question isn't a question.
You should always suggest and confirm next steps because you've sold your software far more times than they've bought it.
Frame your ask in terms of their best interest, not yours. Based on what you learned in the first two questions: what is the next step you need to take to solve their problem by the time they want it solved?
And don't just suggest one next step, suggest next-next steps so they explicitly buy into a sales process, not a free 60 minute demo.
Full breakdown of the 5 minute drill: https://www.30mpc.com/newsletter/how-to-set-next-steps-in-sales-with-the-5-minute-drill
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3:50
How to Coach Your Reps Like a Top 1% Sales Leader | Alex Kremer | Ep. 292 (Lead)
ACTIONABLE TAKEAWAYS:
No Last-Minute Coaching: Avoid changing a rep’s game plan in the 30 minutes before a call. It signals distrust and forces them to scramble, leading to a worse outcome.
Stick to One Coaching Theme: Don’t introduce a new area of improvement after every call. Focus feedback on a consistent theme to drive real progress.
Align on Call Emotion: Before a discovery call, ask your rep how they want the prospect to feel. This sets the right tone and helps shape their delivery.
Know Your Role in Calls: As a manager, decide if you’re leading, coaching, or just reading the room. Adapt based on the rep’s experience level and the call type.
ALEX'S PATH TO PRESIDENT'S CLUB:
Founder & CEO @ Alluviance
Director of Sales Commercial @ Outreach
Director of Sales Corporate @ Outreach
Territory Account Executive @ Microsoft
RESOURCES DISCUSSED:
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41:17
Fancy Discovery Questions Don’t Work (Ask These Qs Instead) | Keenan | Ep. 291 (Sell)
ACTIONABLE TAKEAWAYS:
Deflect Product Questions Early: When a prospect asks about your product upfront, redirect by asking what’s happening in their business that made them look in the first place. Avoid the trap of leading with features.
Reduce Technical Objections: If a prospect fixates on a small technical blocker, refocus on the bigger business problem. Aligning on major pain points can make minor technical concerns less of a deal-breaker.
Dig Beyond Surface Problems: Low win rates aren’t the real problem. The true impact is missing revenue targets, losing reps, or struggling to hit quota. Always tie issues to business consequences.
Identify the Root Cause Before Solving: Before proposing solutions, confirm the real problem, its impact, and the root cause. Then present your solution in a way that connects all three.
KEENAN'S PATH TO PRESIDENTS CLUB:
CEO @ A Sales Growth Company
Author of Gap Selling
VP of Sales @ 2Wire
VP of Sales @ Avaya
RESOURCES DISCUSSED
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39:49
Challenger Sales Mistakes | Dan Flood | 30MPC Hall of Fame
ACTIONABLE TAKEAWAYS:
Provide Hypotheses, Not Generic Questions: Instead of broad questions, offer informed hypotheses to invite deeper discussion.
Ask Questions to Guide Next Steps: Use questions to guide the process without being pushy, keeping the prospect engaged.
Teach Process Over Just Problems: Beyond identifying issues, recommend processes (like a custom demo over a POC) to build trust.
Uncover Intent Behind Extra Steps: When extra steps are requested, ask what they aim to learn to suggest simpler options.
DAN'S PATH TO PRESIDENTS CLUB:
Senior Vice President of Global Sales @ Challenger
VP of Sales, Account Management @ Challenger
VP of Sales, Major Accounts @ Challenger
Managing Vice President, Sales & Community @ Evanta
RESOURCES DISCUSSED:
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38:43
The Art & Science of Quota Setting: Get It Right or Lose Your Team | 30MPC Playbook (Lead)
PLAYBOOK TAKEAWAYS:
Aim for 70% attainment and 70% participation to create a winning culture.
Avoid feast-or-famine environments where only a few reps succeed.
Use historical data to set quotas based on pipeline, win rates, and deal size.
Every quota increase must be backed by an investment in pipeline, win rates, or deal size.
Revisit quotas once per year, unless there’s a massive skew in attainment.
Communicate quota changes with transparency and clear justification.
Avoid high attainment with low participation, which creates resentment and turnover.
Quota planning should be a business decision, not just a sales decision.
Keep top reps busy before adding more headcount to avoid diluting pipeline.
Simple, fair comp plans drive engagement and motivation.
RESOURCES DISCUSSED:
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About 30 Minutes to President's Club | No-Nonsense Sales
The #1 sales podcast in the world, fueled by hyper-actionable sales tactics from the top 1% sellers at companies like Salesforce, Gong, Outreach, Slack, LinkedIn, Keller Williams, Northwestern Mutual.
30 Minutes to President's Club cuts all the BS, fluffy mindset stories, and sales academia to give you the most actionable sales tactics that get you to President's Club. Every episode is a supercharged 30 minutes where you'll hear step-by-step breakdowns in every key dimension of sales, including:
Prospecting: How to open conversations to triple your pipeline
Discovery: How to ask questions that uncover massive pain
Process: How to get big contracts over the line
Leadership: How to hire and train world class teams.
Your founding hosts are Nick Cegelski (3x top enterprise seller) and Armand Farrokh (VP of Sales at 29, ex-Pave, ex-Carta) joined by co-host Mark Kosoglow (CRO @ Catalyst, ex-Outreach).
Whether you're seller listening to the (SELL) show or leader tuning into the (LEAD) show…
Get ready, you're going to President's Club.