In this Gear Change edition, Jackie Barker welcomes back Olly Harrison from Green IP to bust common myths about telephony in automotive.They explore how agent AI, flexible contracts, and sustainability initiatives are reshaping the telco landscape—and why dealerships should rethink what their phone systems can really do.They discuss: Why telephony isn’t as complex or outdated as you might think Moving away from rigid 7-year deals to flexible, rolling terms contracts Green IP’s Project Earth initiative to offset emissions How AI summaries and agent AI are transforming customer experience What automotive can learn from hotels about personalization and efficiencyDrivetime is designed to help you navigate the fast-moving world of innovation. Hosted on Acast. See acast.com/privacy for more information.
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15:56
Drivetime on the road at the EV Summit - part 2
In part 2 of our EV Summit special, we hit the ground running with a stellar lineup of guests from across the electric vehicle ecosystem.From OEMs to infrastructure innovators, we delve into the future of electrification, accessibility, and the innovations transforming the EV landscape. This week’s guests are: Adam Wood - Managing Director at Renault UK Michael Goulden - Co-Founder of Kerbo Charge Harry Bott – Director of MediaHawk Lauren Pamma - Head of Energy & Infrastructure Finance at Aldermore Bank Ian Plummer - Commercial Director at AutoTrader This is another insight-rich episode with every guest adding their unique perspective to the conversation. Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation. Hosted on Acast. See acast.com/privacy for more information.
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51:46
Unlocking the power of telephony with Green IP
In this episode, Jackie Barker sits down with Olly Harrison, COO of Green IP, to discuss how cloud technology, AI, and analytics are transforming telephony in the automotive industry.From sentiment scoring to showroom Wi-Fi tracking, this conversation dives deep into how dealerships can unlock hidden value in their phone systems and create seamless, connected customer experiences.Talking points include:ï‚· The transformational impact of cloud-based telephonyï‚· The benefits of integrating your DMS with telephonyï‚· AI-powered sentiment analysisï‚· Showroom behaviour trackingï‚· Using call analytics to identify missed calls and calculate revenue lossAnd much more.Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation. Hosted on Acast. See acast.com/privacy for more information.
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Drivetime on the road at the EV summit – part 1
We’re hitting the road this week to bring you the first of four bonus editions of Drivetime, recorded live at the 2025 EV summit in Oxford, UK.Jacqui grabbed 15 minutes with many of the guest speakers at the event – and what a lineup it was!From charging infrastructure to consumer insight, this episode is packed with sharp perspectives from some of the most influential voices in the EV space.Guests included:- Steve Catlin – Managing Director at Vauxhall- Jade Edwards - Head of Insight at ZapMap- Kate Jeffreys - Head of Partnerships at OVO- Ginny Buckley - Founder and CEO of Electrifying.com- Sara Sloman - Chief Strategy Officer at Paythru-Naomi Nye - Head of Sales Drax Electric VehiclesDrivetime is the global auto tech podcast designed to help you navigate the fast-moving world ofautomotive innovation. Hosted on Acast. See acast.com/privacy for more information.
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52:57
Gear Change: Practical tips for making AI work in aftersales
It’s gear change time as Jacqui Barker reconnects with Dominique Kleeman and Jacob Sullivan from TekCor4 for a practical, myth-busting episode. This time, the focus shifts from strategy to action, offering retailers and OEMs hands-on advice on how to make the most of their data, embrace AI, and build confidence in tech adoption. They discuss: Why tracking the origin and transformation of your data matters, and how to do it. How providers can better support retailers in understanding what they’re buying and how it works. Why AI isn’t just for engineers – business users can now build powerful tools with ease. Real-world AI wins: From CRM reporting to building websites in minutes Predictions on how AI will reshape customer experiences, technician workflows, and dealership operations. Drivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive innovation. Hosted on Acast. See acast.com/privacy for more information.
The global auto tech podcast that breaks down the latest in automotive innovation and shows you how it can transform your business. Hosted on Acast. See acast.com/privacy for more information.
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