S13 Ep76: How leaders can navigate change whilst driving forward the digital agenda
Our host Chris Fleming is joined by Audree Fletcher, director at Public Digital. Audree leads digital transformation programmes for major public sector organisations and has worked with the Home Office, UK Parliament and Ofcom.
In this episode, Audree shares what leaders can do to deliver in uncertain and changing environments, drawing on her experience as former service director at NHS Test and Trace where she led the development and roll out of the service.
Additional resources mentioned during the podcast:
Team of Teams by General Stanley McChrystal
Retrospective prime directive
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S13 Ep75: How to prepare for a cyber attack
In episode two of The Digital Shift, our host Chris Fleming is joined by senior director and head of local government at Public Digital, Cate McLaurin.
In 2020, the London Borough of Hackney experienced a major ransomware cyber attack and data theft. As head of delivery, Cate was instrumental in leading the council’s response. In this episode she warns that although cyber attacks are inevitable, leaders can reduce the risk to their organisation. Cate shares how leaders can best mitigate, prepare for and respond to similar situations.
This podcast series is delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.
Related resources:
Briefing: Keeping your integrated care system safer from cyber attacks
Blog: Leading through a cyber attack: Learning from a crisis
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S13 Ep74: How leaders can embed good Digital practices (and avoid bad ones)
Introducing The Digital Shift, our new podcast mini series! Delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.
In episode one, our host Chris Fleming (a partner at Public Digital and delivery partner of our Digital Boards and Digital ICS programmes) is joined by Lara Sampson, a digital transformation and product management expert and partner at Public Digital.
Lara led the product development of Universal Credit from its inception in 2013 through to six million users in 2021. She talks about the role of a senior leader in delivering digital products and services – even if they have little hands-on experience in this area or limited knowledge of technology. Listen for tips on how to enable good practice, and which questions to ask to avoid common pitfalls.
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S13 Ep73: Providers Deliver: putting young people at the heart of care
In this episode, Susan Bahl, head of media at NHS Providers, discusses the latest edition of Providers Deliver which shows how trusts are working to improve services for children and young people across sectors. The report features five case studies of trusts who are committed to improving the outcomes and experiences of children and young people.
Susan is joined by:
Sir Terence Stephenson - chair of NHS Providers and Nuffield Professor of Child Health at UCL’s Great Ormond Street Institute
Hannah Hayes - former senior policy officer at NHS Providers
Professor Mitch Blair, consultant paediatrician (retired) and Emeritus Professor of Paediatrics and Child Public Health, Imperial College London
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S13 Ep72: Annual Conference special: shaping the 'next generation' of the NHS
This special edition of the provider podcast comes from NHS Providers’ annual conference and exhibition in Liverpool. Adam Brimelow discusses trust leaders’ hopes and fears as we head into winter, standout moments from the conference and the key role of NHS Providers in supporting members and helping shape the ‘next generation’ NHS.
He is joined by:
Susan Bahl - Head of Media, NHS Providers
Alastair McClellan - Editor, Health Service Journal
Sir Julian Hartley- Chief Executive, NHS Providers.
The Provider Podcast is brought to you by NHS Providers. NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
Hear the latest updates the NHS and health care sector are facing from leading figures and frontline staff.
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