Discounting: how clients unconsciously keep themselves stuck
In this episode we discuss how clients can inadvertently keep themselves stuck by ignoring aspects of themselves, others or the situation. Discounting is a classic topic that emerges in coaching sessions. We share how using Julie Hay’s “Steps to Success” model can help to shed a light on a client’s discounting beliefs and create more enabling ones. This approach is versatile in its application, but can be practically applied in-person through using physical cards on the floor and walking side-by-side with a client, helping them to embody each stage in the process.We offer useful coaching tips focused on how, as a coach, we might tune into what clients are discounting, reflecting on one’s own biases as a coach, and fostering genuine partnership. This is the article we reference - thanks to Spark for this. This includes the diagram for steps to success:https://www.sparkcoachingandtraining.co.uk/blog/transactional-analysis-discount-store-of-coaching#:~:text=Remember%20that%20discounting%20is%20an,done%20something%20about%20this%20earlier. This episode is a valuable listen for coaches looking to deepen their understanding of client resistance and strengthen their coaching conversations.
--------
30:39
--------
30:39
Shadow, projection, and transference: demystifying coaching psychology
In this episode we explore how psychodynamic concepts like projection, shadow, and transference show up in coaching. These unconscious patterns can distort the coaching relationship, making reflective practice essential for staying present and effective.We highlight the role of supervision in spotting these dynamics, supporting coaches normatively, formatively, and restoratively. Parallel process - when patterns in coaching mirror the client’s wider context - can offer powerful insights.We share three practical tools to deepen self-awareness and strengthen client work.
--------
29:34
--------
29:34
Coaching in turbulent times: self-care, supervision & preparedness
In this episode we explore the impact of global turbulence on our coaching practice. With ongoing uncertainty in the world, including recent political events, we discuss how these external challenges affect both coaches and our clients. We dive into key themes such as emotional impact, self-awareness, supervision, and the importance of reflective practice.Sarah reflects on her approach to media consumption, questioning whether avoiding distressing news is self-protection or a way of disconnecting. We discuss how world events shape our clients’ experiences, particularly those facing discrimination or personal struggles, and why coaches must be aware of these influences. Supervision provides a vital space to regulate emotions, stay present, and avoid becoming entangled in clients’ challenges. Although we've already recorded one episode on supervision, there is so much to say on this topic that we've recorded another, We also explore strategies for creating safe, open coaching spaces, setting clear expectations, and developing a “third eye” perspective—stepping back to observe both the client and ourselves. Through thoughtful discussion, we offer insights on resilience, preparedness, and maintaining authenticity in the face of uncertainty.
--------
25:29
--------
25:29
How should we end our coaching engagements?
In this episode, we discuss the often-overlooked topic of endings in coaching relationships. This is an update to a special we did when Gregor’s Coaching At Work article was published but we’ve updated and expanded on our thinking since. So we’ve explored how endings can impact both coaches and clients, offering practical insights and tips on how to approach this significant stage of the coaching process.Also, we reflect on how clients may struggle with letting go of the coaching relationship and how coaches can approach this phase with care and thoughtfulness. We talk about how integrating measurable outcomes into the coaching process—such as reviewing achievements and impact with clients—can be a valuable part of a coaching practice. Touched upon is the importance of thinking about coaching as a process that impacts not just the individual, but the team, clients, and suppliers. We recommend exploring the broader effects of the coaching work and how those ripple effects can inform future coaching endeavours.We share our 3 top tips on ending coaching engagements.Resources: Rachael Hanley-Browne https://www.rh-b.com/ Article Gregor co-authored in Coaching At Work magazine: https://www.coaching-at-work.com/2022/04/29/finishing-touches/Previous episode on endings if you really want it! https://the-coaching-question.captivate.fm/episode/how-do-we-best-end-coaching-engagements
--------
25:58
--------
25:58
Empathy vs. compassion in coaching
In this episode, we dive into the critical distinction between empathy and compassion in coaching, exploring how these concepts influence the effectiveness of coaching sessions. Drawing from our own coaching and supervisory experiences, we discuss the importance of boundaries, self-awareness, and personal responsibility in both coaching and supervision. We touch on how coaches can maintain their energy and emotional resilience in their practice.As usual, we share our 3 top tips.If you found this episode useful, please consider leaving a positive review on Apple Podcasts. Your feedback helps us reach more listeners!Resources:Robin Shohet: This isn’t a direct quote but he encourages coaches to pay exquisite attention to how someone makes you feel.Kristin Neff: Self-compassion expert, with further resources on her website; https://self-compassion.org
Two experienced executive coaches, Sarah Turner and Gregor Findlay discuss topics pertinent to those that commission and use coaching in organisations, as well as for coaches themselves.
We want more coaching conversations to be happening in the world and while there are lots of resources targetted at coaches, there seem to be less targetted at helping those that bring coaches into organisations.