My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.
After more...
Charles "The Humble Mechanic" on YouTube Success and Helping the Next Generation of Techs
Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff Jeff Compton is joined by Charles, known as the "Humble Mechanic." Charles talks about his journey of content creation on YouTube, beginning with simple iPhone videos that unexpectedly gained traction. He emphasizes the importance of mentorship and fostering enthusiasm in young automotive technicians to address industry shortages. Charles also shares insights from his rich experiences with Volkswagen vehicles, highlighting both rewarding and challenging repair stories.00:00 Delayed visit to the booth; found you eventually.04:08 Appreciate having a special car at SEMA.07:13 Community jokes about "widowmaker" jack accidents.11:43 Beneficial automotive program with financial advantages.16:46 Embracing new technology is beneficial for growth.18:30 Persist through challenges; solutions will emerge.20:55 Competition leads to secrecy and minimal payment.25:57 Repinned 91-pin connector on yellow car.28:38 Experience reality, not promises, in career choice.30:59 Realizing I'm a small part in automotive.34:50 Instructions are straightforward, information is widely available.37:04 Freedom to learn tech without rat race pressure.42:51 Expressing dislike doesn't justify discouraging enthusiasm.43:35 Mentorship enthusiasm can transform perspectives and engagement.47:50 Blown away by unexpected podcast listener recognition.49:44 Comment, share, and set automatic podcast download.
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Young Techs Need to Listen to THIS! Andrew Gonyou’s Journey and Thoughts
Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff In this episode, Jeff Compton is joined by Andrew Gonyou to talk about the significance of collaboration over competition within the auto repair industry. Jeff reflects on the challenges and rewards of fostering a culture of continuous learning and critical thinking, emphasizing the importance of leaving a meaningful legacy. Both Jeff and Andrew share personal anecdotes highlighting the necessity of finding a supportive work environment and the impact of embracing advanced technology.00:00 Finally, recording with Andrew Gonyou at AST 2024.08:44 Danny introduced me to automotive diagnostics techniques.13:37 Lack of proper equipment complicates vehicle repairs.17:52 Fixed issues unnoticed; pressured for time. Dilemma persists.25:17 Left job, started at nearby diesel shop.28:48 Choosing a partner affects your success trajectory.33:49 Initially hesitant, eventually wanted the job.38:18 Fired due to attitude and inadequate pay.44:40 It's never too late to start pursuing dreams.48:33 Humbled by resonating impact with shop owners.53:31 Scaling knowledge is challenging but essential.01:03:04 Please comment, share, and download the podcast.
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
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Bonus Episode!! Jeff's Take on DIYers vs Professional Technicians
Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff In today's BOBUS episode, Jeff flies solo to talk about the frustrations and challenges professional mechanics encounter when dealing with DIY enthusiasts. After recording with Mr. Subaru, Brandon Sloan, and Check Engine Chuck, has Jeff's opinion changed on DIYers? 00:00 Helpful community for DIY auto troubleshooting advice.06:03 Proper process helps more than quick fixes.07:15 DIYers seek answers, not processes; affects service business.11:31 The Car is still unfixed after unnecessary repairs were requested.14:57 DIY research undervalues professional labor costs.18:20 Miscommunication about complex customer automotive issues.22:13 Charge flat rate; ensure technician gets paid.24:42 Customer dissatisfaction from misdiagnosed car issues.29:52 Defensive stance towards critics of industry practices.30:48 Unqualified DIY repairs are often unsafe.35:53 Committed to defending DIY technicians' interests.37:47 Understanding, not dividing, despite potential disagreements.
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
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How to Deal with Self-Doubt in the Auto Repair Industry with George Wilkins and Lucas Underwood
Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff Jeff Compton, George Wilkins, and Lucas Underwood discuss the importance of addressing negative behaviors early to prevent severe consequences in adulthood. Jeff vocally champions maintaining supportive relationships among colleagues and friends, emphasizing how they help overcome personal and professional challenges. Lucas elaborates on the necessity of process development and impact assessment when vetting new ideas before implementation.
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
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Communication is SOO Key in Auto Shop Success! Cecil Bullard Joins to Rant
Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff Cecil Bullard is the Founder and CEO of The Institute For Automotive Business Excellence. Cecil discusses the financial challenges repair shops face, particularly customer resistance to pay for necessary repairs. He emphasizes maintaining integrity and communication when presenting repair value to customers. Cecil also highlights the internal issues within shops, such as poor dispatch processes and the need for better technician productivity.00:00 Building value to preempt customer questions efficiently.10:11 Prefer familiar car history over uncertain POS.14:11 Customer decides; techs estimate repairs without bias.16:47 Trust and culture are crucial for business success.25:02 Mindset shapes business practices and customer perception.28:37 Don't discount tickets; keep value tangible.33:46 Cut pay; don't expect productivity improvement.37:17 Streamline processes, improve efficiency, and ensure timely resources.44:22 Scared customers might reject recommended car repairs.49:31 Customer insists on fixing a beloved car.58:06 Transition involves losing customers and attracting new clientele.58:48 Fish where salmon are, use appropriate bait.01:08:11 Avoid "no" to win sales conversations.01:10:30 Prioritize fair treatment to retain skilled techs.01:14:49 Please provide the text that needs summarizing.
Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.
After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry.
So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.
Ireland