#303 Learn how to expand into new areas and super size your agency
In this episode of The World Class Real Estate Podcast, Mark and Ian break down how to strategically expand your estate agency into new territories. From village-to-village growth to a more scientific, data-driven approach, Ian shares the exact research he does before entering a new area—and why traditional methods might be holding you back.
--------
46:54
#302 Controversial Warning: Schools, Education and Estate Agency Value?
In this bold and thought-provoking episode, Mark and Ian explore two powerful themes: the role estate agents can play in the education system, and the importance of personal development within our teams.First, they dive into why our children should be learning about mortgages, financial literacy, and real-world life skills much earlier—and how estate agents could be part of that solution. Then, the conversation shifts toward self-improvement, with a focus on how helping our teams grow as individuals can lead to stronger, more resilient businesses overall.Packed with practical insights, big ideas, and real-world experience, this episode challenges traditional thinking and aims to inspire action—both in our schools and our offices.👂 Do you agree? Should estate agents step up in education—and are you investing enough in your own team's growth?🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing.
--------
20:39
#301 Michelle Gallagher, learn the skills that made her x2 UK Agent of The Year
In this episode, Ian and Mark sit down face-to-face with one of the UK’s most accomplished estate agents – Michelle Gallagher, co-owner of JD Gallagher in Lancaster. Alongside her husband John Gallagher, Michelle has led their agency to back-to-back EA Masters wins in 2022 and 2023 – the most prestigious accolade in the UK property industry.Michelle opens up about the disciplined routines, powerful habits, and relentless consistency that have helped her build one of the country’s leading agencies. From her market update videos to her evolving video marketing strategy, Michelle shares how she keeps her brand fresh and her clients engaged.We also get a behind-the-scenes look at John Gallagher’s vital role as Managing Director – a “tight ship” captain and demon negotiator whose influence is central to their success.This episode is packed with takeaways for estate agents everywhere – a masterclass in culture, leadership, and the compound effect of doing the right things every single day.
--------
52:32
#300 Learn how to negotiate like they teach at Harvard
In this episode of The World Class Real Estate Podcast, Ian Macbeth and Mark Worrall dive into one of the most vital — yet often underdeveloped — skills in estate agency: negotiation.With the market shifting and buyers becoming more price-sensitive, Ian and Mark break down the different styles of negotiation, from collaborative and consultative to competitive and hardball. They discuss which styles work best in today’s climate, and how agents can adapt their approach depending on the client, property type, and economic conditions.
--------
42:55
#299 Learn how Steph Walker thinks estate agency should change
In this episode of The World Class Real Estate Podcast, we sit down with Steph Walker of The Agency UK, a true force in the self-employed estate agency space. With roots at Purplebricks and a wealth of experience championing what she calls the “personal agent model,” Steph brings clarity, passion, and purpose to her mission of reshaping the industry.We dive deep into how and why the face of agency needs to change, what the future could—and should—look like, and why being an estate agent is something to be proud of, not apologised for. Steph challenges the worn-out narrative that people "fall into" estate agency and instead paints a picture of a profession full of potential, purpose, and pride.Whether you're a seasoned agent or just starting out, this is a must-listen for anyone who cares about the future of our industry.
Each week Sam Hunter, Mark Worrall, Ian Macbeth and a special guest real estate agent take you through the strategy, advice, tips and tricks that will help you go from a great to a world-class real estate agent.
Featuring interviews with leading agents in Australia, the UK and beyond, each conversation delivers actionable value and brings a positive change to your mindset and a positive change to your real estate business.
Ireland