Is there anybody out there? Customer service in the age of AI.
This week on Taking Stock Susan Hayes Culleton looks at how agentic AI is changing and maybe making customer service a lot poorer when she talks to Elaine Burke of the ‘For Tech’s Sake’ Podcast and Ecommerce expert Vinny O’Brien.With an eventful week for the Murdoch Family, Susan talks to Hannah Miller of Bloomberg about their new ‘succession’ plan.Plus, in a week where the Irish Fiscal Advisory Council tells government to slow down on spending, Susan talks to IFAC chairman Seamus Coffey.
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What Does Irish Business really want?
This week on Taking Stock Susan Hayes Culleton convenes a panel of some of Ireland’s busiest entrepreneurs when she talks to Pat McDonagh of Supermac’s, Lorriane Heskin of Gourmet Food Parlour and John Purdy of Ergo. We hear what they think the government needs to do to improve the landscape for indigenous Irish companies.Plus, with a possible IMF bailout being mentioned in France, Susan talks to Sarah Collins of the Business Post in Brussels about where France is heading.
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Are Farmers Markets the most circular thing in our economy?
This week on Taking Stock Susan Hayes Culleton talks to Darina Allen of Ballymaloe Cookery School and Jack Spillane of Spillane World Markets about the economics of Farmers and Food Markets.Susan also looks at the economic impact of Ireland’s rising population when she talks to planning expert Conor Skehan and Professor of Geography at Maynooth University Mary Gilmartin.Plus, with the news that Germany are going to start giving each child 10 Euros to invest every month Susan talks to Olaf Storbeck of the Financial Times about Germany’s faltering economy.
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Is Ireland not as wealthy as headline GDP figures suggest?
This week on Taking Stock, Susan HayesCulleton speaks to Reuters reporter Ann Saphir about what’s going on at Jackson Hole and why the annual event is so important for global economics. With Electric Picnic coming into focus, Susan lifts the hood on the economics of music festivals with Conor Hughes, Business Director at Core Research.Plus, as 'The Economist' bluntly claims, Ireland is not rich. Susan gets the perspective of Kate English, Chief Economist with Deloitte Ireland & economist Jim Power.
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Defence spending surges: What does it mean for Europe?
This week on Taking Stock with Susan HayesCulleton: - Across Europe, defence spending is surging to levels not seen in decades. Declan Power, Security and Defence Analyst, joins Susan to discuss where defence spending goes, what it is preventing, and explore what the economic and policy implications may be for the bloc in the coming years. - We hear from Miri Rodriguez, the co-author of The Women of Microsoft: Stories of Innovation, a collection of voices from across the company that shine a light on resilience, creativity, and the ongoing challenges women face in tech. - Plus, as the Premier League kicks off, we’ll be diving into the macro and micro economics of one of the world’s biggest sporting juggernauts with James Reade, Professor in the Department of Economics at the University of Reading.
Taking Stock takes a global view of the big business stories and the trends affecting the world economy. Listen and subscribe to Taking Stock on Apple Podcasts and Spotify. Download, listen and subscribe on the Newstalk App. You can also listen to Newstalk live on newstalk.com or on Alexa, by and asking: 'Alexa, play Newstalk'
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