The nature of tipping has evolved, moving beyond spare change and tip jars to digital transactions where customers decide the value of service right in front of the provider. This dynamic can be awkward, particularly if the service didn't exceed expectations. Explore how this scenario came to be and the psychology behind tipping culture.
#tippingculture #digitaltransactions #psychologyoftipping #serviceindustry
See show notes: https://inlet.fm/aperture/episodes/671aa15a547aa357809842f4
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