Rise and Shine: Your Dose Of Business Tech Inspiration

A system can handle routine work every day and still leave your business struggling when something goes wrong.

A duplicate payment, an unusual refund or a failed connection between systems can interrupt the usual process. That’s when you find out how much your technology can help your team recover:

✅ Why routine success can give you a false sense of reliability.

➡️ What staff need to know before they can finish interrupted work.

⚡ Why a single exception may take longer to fix than the original transaction.

⭐ Why rare problems can become a regular cost as the business grows.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)

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Music and Credits to:
Paradise Found is covered under Creative Commons.
“Paradise Found”
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/

Your website can be secure, fully updated and working exactly as expected, while code from a trusted supplier puts your visitors at risk.

That’s what happened when an exposed API key allowed Brevo, the service behind marketing forms, website tracking and customer chat on more than 100,000 websites, to be compromised. Visitors loaded the attackers’ code directly into their browsers, and anyone logged into WordPress as an administrator faced an additional risk.

Charly discusses the compromise and what business owners should consider

✅ What do you do need to think about when a compromise occurs?
➡️ What you need to do if a supplier causes a compromise on your site?
⚡ Can you keep your website safe?

If your website uses externally provided apps, forms, chat, tracking or plugins, you’re trusting more than your own website security.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)

***

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Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
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Music and Credits to:
Paradise Found is covered under Creative Commons.
“Paradise Found”
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/

Do you use your AI Chat as a glorified search engine? Many of us do because it's an effective way to collate data and analyse it. What happens when you ask for information, your AI "interprets" the request differently and presents you with a confident answer?

That's what Charly discusses in todays episode.

✅ A confident answer can still be answering the wrong question
➡️ The shortlist may have been narrowed before you ever see it
⚡ Checking what the AI searched for can be as important as checking its answer

When you ask AI to search the web, how certain are you that it’s searching for what you asked? The answer may look convincing, yet the search behind it can take your request somewhere you never intended.

There's an interesting lesson here for Business Owners.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)

***

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Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
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Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Music and Credits to:
Paradise Found is covered under Creative Commons.
“Paradise Found”
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/

Business systems are complex and when something goes wrong, trying to work out what it is and how to fix can be an exercise in futility. It becomes even more frustrating when there are multiple providers involved and each say their system is working correctly.

Todays episode discusses that and asks four questions:

✅ Why is it so difficult to identify where the problem sits?
➡️ What do you need to do?
⚡ How can you get out of the cycle?
⭐ What can the business do while the underlying problem is being resolved?

Have you got a technology problem that still exists because nobody can tell you where it sits?

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)

***

Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Music and Credits to:
Paradise Found is covered under Creative Commons.
“Paradise Found”
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/

Revolut handed approximately 680 customers’ personal information to a bad actor after receiving requests from a compromised Italian government account that appeared lawful.

It appears the company wasn’t hacked, and the emails passed the checks designed to confirm where they came from. Today's episode discusses:

✅ Why Revolut handed the information over
➡️ The legal and regulatory environment that set the incident up
⚡ What it means for the security and privacy of information businesses are required to collect
⭐ What small businesses need to take from it

There are lessons here for businesses, particularly those now covered by expanded Australian anti-money laundering requirements.

If your business collects sensitive customer information, find out what this incident means for you.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)

***

Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
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Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Music and Credits to:
Paradise Found is covered under Creative Commons.
“Paradise Found”
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/