PodcastsBusinessAI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics
356: Can HR Build Trust in an Age of AI Uncertainty? With Tracy Layney, Former CHRO of Levi’s, Gap, and Shutterfly
Tracy Layney is a seasoned HR leader with more than 15 years of experience shaping people and culture strategies at Levi’s, Gap, and Shutterfly. She currently teaches Human Capital Strategy as an adjunct professor at the University of Chicago Booth School of Business. Tracy holds a BA in English from the University of Pennsylvania.In this conversation, we discuss:Tracy shares her unconventional path from English major and aspiring lawyer to CHRO at Levi’s, Gap, and Shutterfly, and how consulting shaped her approach to organizational strategy.She reflects on lessons from working with iconic leaders like Eva Sage Gavin and Chip Bergh, including leading Levi’s through the early days of the pandemic.She explains why excellence and heart-centered leadership must coexist to build values-driven, high-performing cultures.She explores how AI and other disruptive forces are reshaping HR, from talent strategy to employee expectations, and why adaptability is critical for leaders.She discusses the importance of transparency and trust-building between HR and employees during times of uncertainty, drawing parallels with past crises.She shares her perspective as a professor on how future HR leaders are navigating unprecedented change, mental health challenges, and the rapid rise of AI in the workplace.Resources:Subscribe to the AI & The Future of Work NewsletterConnect with Tracy on LinkedInAI fun fact articleOn How To Democratize Content Creation using AI
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355: Can AI Transform Proposal Writing, Bidding, and RFPs? Sean Williams on AutogenAI’s $40M Journey.
Sean Williams is the CEO and founder of AutogenAI, the world’s leading AI proposal-writing engine, launched in May 2022. Under his leadership, the company recently closed a nearly $40 million Series B round led by Salesforce Ventures. Prior to AutogenAI, Sean founded Corndel Ltd, where he served as Chief Executive and scaled the business to 350 employees before its $60 million acquisition by THI Holdings in 2020.In this conversation, we discuss:Why Sean believes AI will revolutionize how organizations write, win, and deliver proposalsHow AutogenAI is reducing proposal writing time from days to hours for companies bidding on complex contractsThe ethical considerations of AI-written proposals and why transparency is critical in high-stakes industriesWhat Sean learned from scaling Corndel to 350 employees and how that experience shaped AutogenAI's go-to-market strategyWhy the biggest risk for organizations isn’t adopting AI too quickly, but failing to experiment earlyHow AutogenAI is building trust with enterprise clients through customization, compliance, and human-in-the-loop designResources:Subscribe to the AI & The Future of Work NewsletterConnect with Sean on LinkedInAI fun fact articleOn How To Prevent Bias and Be Responsible for Ethical Decision Making
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354: AI as a Liberating Technology: Josh Bersin on Turning Routine Tasks into Superworkers Driving Trust, Creativity, and Growth
Josh Bersin is one of the most respected voices in HR and HRTech, known for shaping how organizations think about talent, learning, and the future of work. He began covering the space in 2001 and later sold his firm, Bersin & Associates, to Deloitte in 2012. Today, he leads The Josh Bersin Company, which produces influential research, publishes widely on workplace trends, and hosts the annual Irresistible conference. He’s also the author of Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations and the host of a podcast that explores the evolving world of work with clarity and insight.In this conversation, we discuss:Why fears of AI-driven job loss are overstated and how automation can unlock new opportunities for growth.The rise of “superworkers” who use AI to eliminate routine tasks and focus on creativity, innovation, and more meaningful contributions.How companies are rethinking organizational design, roles, and skills in response to rapid advances in AI.Real-world examples of AI adoption in banking, insurance, and airlines—and what leaders can learn from them.The concept of “supermanagers” and why human leadership and soft skills remain critical in an AI-powered workplace.Josh’s perspective on what it means to be an “irresistible organization” in a time of massive technological and cultural change.Resources:Subscribe to the AI & The Future of Work NewsletterConnect with Josh on LinkedInAI fun fact articleOn How To Invest on AI Driven WorkPast Episode with Josh [Season 3, #278]: On How the Best-Performing Teams use AI
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Lessons from Leaders: How AI Is Redefining Work and the Human Experience (Labor Day Special Episode)
In this Labor Day Special Episode of AI and the Future of Work, host Dan Turchin sits down with three leaders for an open conversation about how AI is reshaping the workplace.They discuss both opportunities and challenges. The focus is on building organizations where technology amplifies human potential rather than replacing it.From rethinking the employee experience to redefining leadership in the AI era, the panel explores themes of empathy, trust, and the evolving social contract between employers and employees. Together, they share what it means to lead responsibly at a moment when the future of work is being rewritten in real time.Featuring Guests:🔹 Armen Berjikly (Venture Partner, Emerson Collective) – Listen to a previous conversation here: https://www.buzzsprout.com/520474/episodes/15520806 🔹 Alex Buder Shapiro (Chief People Officer, Jasper) – Listen to a previous conversation here: https://www.buzzsprout.com/520474/episodes/17522593 🔹 Anthony Moisant (CIO & Chief Security Officer, Indeed) – Listen to a previous conversation here: https://www.buzzsprout.com/520474/episodes/17751365 ✅ What You’ll LearnHow to create a culture of experimentation that builds empathy during times of changeWhy leaders must balance speed of adoption with responsibility and trustThe evolving social contract between employees and employers in the AI eraWhat responsible AI policies look like in practice, and how to communicate uncertainty with honestyWhy the human experience must remain central as AI transforms the future of workWatch the video version of this episode here: https://youtu.be/zJa8ASZVFYk 💬 Inspired by this episode? Share your favorite insight on social and tag us. And don’t forget to subscribe for more conversations with the leaders shaping the future of work.Other special episodes:Lessons from Four Unicorn CEOs Disrupting Massive Markets with AI (Special Episode)Ethical AI in Hiring: How to Stay Compliant While Building a Fairer Future of Work (HR Day Special Episode)The Future of AI Ethics Special: Perspectives from Women Leaders in AI on Bias, Accountability & TrustAI and Safety: How Responsible Tech Leaders Build Trustworthy Systems (National Safety Month Special)Empowering the Next Generation: Career, Leadership & Resilience Insights (International Youth Day Special Episode)Data Privacy Day Special Episode: AI, Deepfakes & The Future of Trust
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353: Can AI Bring Back the Human Side of CRM? Jody Glidden, CEO of Postilize, on Nurturing Relationships
Jody Glidden is the CEO and founder of Postilize, a company focused on reinventing CRM through AI. Before launching Postilize, he co-founded Introhive and served as CEO until 2022, helping raise over $100 million to build the enterprise relationship management category. A serial entrepreneur, Jody previously founded icGlobal, which was acquired by Smartforce, and played a key role in scaling Chalk Media, later acquired by BlackBerry maker Research in Motion. He holds a BBA from the University of New Brunswick and a Master’s in Information Systems from Harvard.In this conversation, we discuss:Why traditional CRMs fail to reflect how relationships actually evolve—and how Postilize is addressing that gapHow Postilize handles privacy, hallucinations, and human oversight to stay useful without crossing ethical linesJody’s approach to using AI not to replace human connection, but to augment and scale authentic relationship buildingHow relationship intelligence helps sales and go-to-market teams understand who to engage, when, and whyWhy keeping CRMs accurate is nearly impossible without automation and real-time enrichmentWhat Jody learned from building Introhive and why Postilize is taking a radically different approachThe future of CRM as a system of engagement rather than just a system of recordResources:Subscribe to the AI & The Future of Work NewsletterConnect with Jody on LinkedInAI fun fact articleOn How To Manage Enterprise Apps That Support Thousands of Employees for a Rapidly Growing Global Company.
About AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics
Host Dan Turchin, PeopleReign CEO, explores how AI is changing the workplace. He interviews thought leaders and technologists from industry and academia who share their experiences and insights about artificial intelligence and what it means to be human in the era of AI-driven automation. Learn more about PeopleReign, the system of intelligence for IT and HR employee service: http://www.peoplereign.io.
Listen to AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics, The Diary Of A CEO with Steven Bartlett and many other podcasts from around the world with the radio.net app
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