A Proven Meta Blueprint for Reaching New Customers at Scale
D2C Diaries is proudly sponsored by WayflyerRunning an ecom brand and struggling with cash flow? Whether you're scaling ad spend or restocking bestsellers ahead of peak season, Wayflyer provides fast, non-dilutive funding tailored to e-commerce businesses. No equity. No months of waiting. Just the capital and insights you need to grow, on your terms.Check them out: https://tinyurl.com/4jfc8yejCPMs climbing. Frequency spiking. CAC creeping up... If you’ve felt your Meta ads are “hitting a ceiling”, this episode is for you.We break down incremental reach, the hidden KPI that dictates whether your Meta spend is actually reaching net new audiences or just recycling the same eyeballs.Inside this episode we cover:- What incremental reach really means (and how to measure it)- The signals your account is fatiguing (and how to fix it fast)- Why creative strategy is the #1 lever for reducing frequency and unlocking growth- How to forecast the creative volume you actually need to scale- Our research process for uncovering new personas, pain points, and angles- The account structures that work best at 5-figure+ daily spendThis is the Meta Blueprint for founders and marketers who want to scale without killing CAC or exhausting their warm audience.We’ve stress-tested these strategies across 8 and 9-figure DTC brands and they work.0:00 Intro2:36 Today’s topic: incremental reach explained5:40 What is incremental reach (and how to measure it)10:10 Creative as the key lever to fix incremental reach12:00 Breaking down the creative strategy layers15:45 Meta creative fatigue reports17:00 Quick creative wins19:45 Researching new personas & angles 32:50 Using AI to uncover hidden pain points & angles34:20 Seasonality35:15 Forecasting creative volume45:00 Account structure & testing strategies 48:30 Scaling winners50:30 Why consolidation helps incremental reach at scaleFollow Loukas on socials:LinkedIn: https://shorturl.at/TRI8BTwitter: https://x.com/LoukasHambiFollow Olly on socials:LinkedIn: https://shorturl.at/kPrqOTwitter: https://x.com/oliverwhudsonFollow D2C Diaries on socialsTikTok: https://www.tiktok.com/@d2c.diariesInstagram: https://www.instagram.com/d2c_diaries/
--------
52:40
--------
52:40
We Blew £30K on AI Workflows Trying to Scale Creative Ops
D2C Diaries is proudly sponsored by WayflyerRunning an ecom brand and struggling with cash flow? Whether you're scaling ad spend or restocking bestsellers ahead of peak season, Wayflyer provides fast, non-dilutive funding tailored to e-commerce businesses. No equity. No months of waiting. Just the capital and insights you need to grow, on your terms.Check them out: partners.wayflyer.com/soarIn this episode, Olly sits down with Soar COO Sam to unpack the hard lessons from their early experiments with AI.After spending over £30K on tools, workflows, and automation frameworks that quickly became obsolete, the team realised they were solving the wrong problem.This episode dives into the strategic shift that followed, from prompt engineering to context engineering, from static workflows to scalable infrastructure.You’ll learn: – What context engineering actually looks like inside a creative team – The difference between business-level vs process-level context – How to build agentic systems that don’t collapse under real-world complexity – How Soar’s internal AI Committee drives bottom-up adoption across departmentsIf you're building with AI inside a fast-moving team, this is the blueprint we wish we had six months ago.Watch Andrej Karpathy’s LLM Breakdown Video: https://youtu.be/EWvNQjAaOHwComment on our Youtube "AI" to receive Sam's run-through on how to 10x creative strategy by using AI-powered context engineering00:00 Introducing Sam and his role with AI 07:10 Where our AI systems broke (and why)11:10 Business-level vs process-level context14:15 Codifying human judgment into systems15:30 Flashy tools vs infrastructure that scales17:45 Our internal AI committee28:50 Slope vs intercept thinking in AI builds32:30 Data warehousing39:35 Creating UGC briefs with MCP52:20 Setting brands up for the next 6 months1:00:00 The S-tier tools we're actually using
--------
1:09:14
--------
1:09:14
Black Friday 2025: The Exact Strategy Behind £45M in Revenue
Black Friday isn’t just another sales weekend, for some DTC brands, it makes up 90% of yearly revenue.In this episode of D2C Diaries, Olly and Loukas break down the exact playbook that drove £45M in sales from £11.5M in Meta ad spend during Black Friday 2024 and reveal how they’ve evolved the strategy for 2025.You’ll learn:- The proven goal-setting framework to anchor your BFCM strategy- Offer strategies that actually convert without overcomplicating- Why creative iteration beats “net new” assets every time- Lead generation tactics to fill your funnel before Q4- How gifting angles and TikTok Shop are reshaping 2025 BFCM🔥 Exclusive Giveaways:Comment “peak” to get Week 1 of our Ultimate BFCM Series, including the Black Friday Master Sheet to set your goals and targets.Comment “offer designs” to unlock 30 Canva templates for static ad creatives you can plug straight into your campaigns.This is your 2025 Black Friday playbook. Don’t leave 90% of your revenue to chance.0:00 Sharing our learnings from £45M in BFCM revenue03:30 Unit economics with our master sheet9:30 Crafting a great Black Friday offer14:20 Forecasting, pacing, and daily revenue tracking16:00 Lead generation in Q4 success19:30 How to execute top-of-funnel lead gen campaigns21:30 Lead gen case studies22:30 Urgency, exclusivity & scarcity as lead gen drivers25:00 Gamification & referral mechanics that work27:30 Looking at past data30:30 Funnel splits for creative and reusing top performers34:00 Static vs video performance in BFCM36:30 Obscure hooks 37:50 Q4 consumer psychology42:00 Middle and bottom of funnel48:10 Hook frameworks54:25 How to scale creative volume without burning out57:20 TikTok Shop predictions for Q4 202559:30 Reactive CRM plays 1:00:30 Wrap-up + future deep divesFollow Loukas on socials:LinkedIn: https://shorturl.at/TRI8BTwitter: https://x.com/LoukasHambiFollow Olly on socials:LinkedIn: https://shorturl.at/kPrqOTwitter: https://x.com/oliverwhudsonFollow D2C Diaries on socialsTikTok: https://www.tiktok.com/@d2c.diariesInstagram: https://www.instagram.com/d2c_diaries/
--------
1:03:48
--------
1:03:48
£10M+ E-commerce CRO Tactics with Dylan Ander
CRO is the growth lever 99% of DTC brands are ignoring.In this episode, Olly is joined by Dylan Ander, ex-agency owner, 2x eCom founder, and now the creator of Heatmap.com, the CRO tool quietly powering some of the highest-performing brands online.They break down the post-click strategies the top 1% are using to scale profitably and why your landing page might matter more than your creative.You’ll learn:- Why CRO is the real 80/20 of DTC growth- What metrics actually matter (hint: not conversion rate)- Why you should stop sending traffic to over-engineered PDPs- How Dylan helped brands unlock 7 figures from simple CRO tweaks- Tactical wins around landing pages, AOV, revenue per session & moreThis is a must-listen for founders, creative strategists, and media buyers looking to scale beyond the click.0:00 - Why we’re talking CRO, not ads3:00 - Top 1% brands are doing these 3 things13:25 - Listicles, bundles, ugly pages that scale15:10 - Review mining + customer data19:18 - Quickest wins in CRO28:10 - Why conversion rate is a vanity metric31:45 - Offer testing = huge CRO lever37:29 - Dylan’s journey into SaaS41:20 - Why Dylan built Heatmap43:00 - Operating principles of SaaS 46:55 - How top users get value from Heatmap49:20 - Where AI + CRO are heading53:10 - Pricing
--------
55:35
--------
55:35
Scriptwriting Mastermind: How We Use Storytelling to Outperform 80% of Meta Ads
Most brands creatives live at the bottom of the funnel, battling over the same small pool of ready-to-buy customers.But 80% of our best-performing ads? They start much higher up.In this episode of D2C Diaries, Loukas shares the exact internal training we run with our creative strategists on the hardest skill in paid social: storytelling.You’ll see how we script for unaware and problem aware audiences (the stages most brands ignore) and why they’re the biggest unlock for scaling cold traffic.From building 15–40 second setups to weaving human desires into scripts, this is the framework we use to turn good ads into top performers.This session was too valuable to keep behind closed doors, so Loukas re-filmed the whole thing for our channel.Watch the training now and learn how to tell stories that sell.00:00 Storytelling as the hardest paid social skill02:53 Evolution of the funnel04:40 Funnel stages & messaging09:58 Hooking cold audiences without the product12:50 Pitfalls that kill storytelling18:55 Cutting fluff in scripts24:00 Ditching jargon28:12 Using human desires39:10 Messaging by market sophistication51:00 Curiosity loop techniques56: 45 Best-in-class examples1:01:30 Recap & key takeaways
Join Olly Hudson and Loukas Hambi in a laid-back yet insightful podcast, where we dive into the heart of D2C and e-commerce. With a combined experience of managing over £150 million in ad spend across Meta and TikTok and helping scale over 200 brands, we bring you a digestible blend of performance, operational, and creative wisdom.
Ireland