The WARC Podcast

Live from the Insights to Impact event, Reddit’s Lore Oxford shares how to get the best insights from the platform, Kraft Heinz’s Doug Healy and Zappi’s Julio Franco share how to make marketers love research, and Newell Brands’ Delicia Cooney discusses the importance of human-centric insights in the AI era. Hosted by WARC's David Tiltman.
This episode is sponsored by Profound. To learn more, go to tryprofound.com
Guests:
Lore Oxford, Head of Insights Product, Reddit
Douglas Healy, Head of North America Insights, The Kraft Heinz Company
Julio Franco, Chief Customer Officer, Zappi
Delicia Cooney, Senior Insights Director, Newell Brands
David Tiltman, Chief Content Officer, WARC
Chapters:
00:00 — Intro: Live from Insights to Impact
02:21 — Reddit: What “insight slop” means
06:30 — Reddit: Curating data and building analysis frameworks
10:29 — Reddit: Trust, human perspectives, and the platform’s growing influence
12:43 — Reddit: How brands can listen and activate authentically
19:26 — Introducing Kraft Heinz and Zappi’s research partnership
20:26 — Kraft Heinz: Moving from overtesting to a learning philosophy
25:54 — Why research shouldn’t feel like a creative report card
29:51 — Kraft Heinz: Flexible testing, business impact, and lessons learned
42:12 — Newell Brands: Rethinking the insights function
47:10 — Newell Brands: Building a human-needs framework
52:17 — Newell Brands: Reframing existing research and choosing clarity

For 40 years, WARC has been providing the marketing industry with rigorous, unbiased evidence and expert effectiveness guidance. The WARC Podcast publishes a new episode every Tuesday and Thursday.

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The future of AI media still feels uncertain: a goldrush where no one knows where to dig. A new report from WARC Media examines whether fragmenting attention leads to a concentration of monetisation in the advertising market and consider what this might mean for the next era of AI media. WARC's Alex Brownsell discusses the impact with Debra Aho Williamson.
Chapters:
[00:00] — Intro: How AI Media Could Reshape the $1.3 Trillion Ad Market
[01:58] — Why WARC Is Measuring AI’s Impact on Advertising Investment
[03:30] — What Is AI Media? ChatGPT, Google, and Amazon as Ad Channels
[05:00] — Fragmented Consumer Attention and Concentrated Digital Ad Spend
[07:23] — Why Google, Meta, and Amazon Attract Advertiser Investment
[11:42] — Three Scenarios for AI’s Impact on the Advertising Market
[13:58] — Could OpenAI Become a New AI Advertising Leader?
[16:19] — Will AI Expand Digital Advertising or Replace Existing Channels?
[18:45] — Why Incumbent Platforms May Benefit Most From AI
[21:53] — How Consumer Behavior Will Shape the Future of AI Media
[22:45] — Why WARC Used Visual Storytelling for the Sightlines Report
[26:05] — Where to Read Sightlines and Hear the Report Presented

For 40 years, WARC has been providing the marketing industry with rigorous, unbiased evidence and expert effectiveness guidance. The WARC Podcast publishes a new episode every Tuesday and Thursday.

Subscribe to The WARC Podcast here: https://www.warc.com/en/warc-podcasts

Sign up to daily WARC News for free: https://www.warc.com/en/latest

Book a demo: https://www.warc.com/en/subscribe

Strategy legends Suzanne Powers and Tom Morton left agency-land to build their own independent strategy businesses, discovering brands need new solutions to strategy problems outside of the agency model. They join WARC's David Tiltman to discuss what they've learned so far, the opportunities for strategists in going indie, and how to build a successful independent strategy proposition.
Guests:
Suzanne Powers, Co-Founder, All&
Tom Morton, Founder, Narratory Capital
David Tiltman, Chief Content Officer, WARC
Chapters:
(00:00) — Intro: Why more senior strategists are going indie
(02:07) — Why independent strategists are finding success
(04:30) — How to build a independent strategy consultancy
(05:27) — Reclaiming power and confidence
(08:21) — Value propositions for strategy beyond ad briefs
(10:56) — Is the independent strategy market becoming more competitive?
(13:09) — New opportunities in brand strategy consulting
(15:42) — Strategic planning for business pivots and growth
(18:57) — Making brand strategy Board-ready
(23:12) — How CMOs Can drive growth beyond advertising
(24:38) — Finding hidden strengths
(27:23) — Productized strategy vs. bespoke consulting
(31:37) — Using AI to improve marketing workflows
(35:44) — Why optimism matters for strategists

For 40 years, WARC has been providing the marketing industry with rigorous, unbiased evidence and expert effectiveness guidance. The WARC Podcast publishes a new episode every Tuesday and Thursday.

Subscribe to The WARC Podcast here: https://www.warc.com/en/warc-podcasts

Sign up to daily WARC News for free: https://www.warc.com/en/latest

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AI makes it easier to compete inside markets that already exist. That does not make strategy less important; it makes the search for new sources of demand more important. Erich Joachimsthaler, founder and CEO at VIVALDI, joins WARC's Lena Roland to discuss new 'demand spaces' for strategy.
Guests:
Erich Joachimsthaler, founder and CEO, VIVALDI; co-author of 'Brand Leadership: Building Assets in an Information Economy'
Lena Roland, Content Director, WARC
Chapters:
[00:00] Intro: Why strategists are moving upstream
[03:23] AI and the changing source of competitive advantage
[04:40] Finding growth beyond existing categories
[06:47] Demand spaces vs. traditional market segmentation
[09:23] Goodles: uncovering adult demand for mac and cheese
[11:29] Rhode skincare: building a brand around a simpler routine
[14:41] Demand-led portfolio strategy and product innovation
[16:59] Tesla: meeting demand for luxury and sustainability
[19:10] Where to compete vs. how to compete
[20:20] Figma: redefining design software through collaboration
[22:05] How to spot market shifts, workarounds, and new demand
[23:49] Liquid Death: brand differentiation and copycat risk
[27:32] How consumer needs, technology, and regulation create markets
[30:11] Sizing demand spaces and making the investment case
#business #marketing #innovation

For 40 years, WARC has been providing the marketing industry with rigorous, unbiased evidence and expert effectiveness guidance. The WARC Podcast publishes a new episode every Tuesday and Thursday.

Subscribe to The WARC Podcast here: https://www.warc.com/en/warc-podcasts

Sign up to daily WARC News for free: https://www.warc.com/en/latest

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How can strategy deliver measurable business value? Catherine Driscoll speaks with Martin Beverley (Ace of Hearts) and Baiba Matisone about value-based agency models, business-minded collaboration, timeless principles, and staying distinctive and evidence-led in an AI-shaped industry.
Guests:
Martin Beverley, Founder & Chief Strategy Officer, Ace of Hearts
Baiba Matisone, Brand & Creative Strategy Consultant
Catherine Driscoll, Commissioning Editor - EMEA, WARC
Chapters:
(00:00) — Intro: Strategy's Commercial Calue in 2026
(01:54) — Why Time-Based Agency Fees Undervalue Creative Strategy
(05:05) — Value-Based Pricing and Bespoke Agency Models
(06:02) — Four Agency Pricing Models: Outputs, Outcomes, IP and Equity
(09:40) — Systems Thinking for Client-Centered Strategy
(11:13) — How to Demonstrate the Business Value of Strategy
(13:16) — Helping CMOs Make the Case for Strategy to the Board
(16:08) — Applying Creativity Beyond Advertising
(20:23) — Timeless Marketing Principles vs. Industry Trends
(26:15) — AI, Critical Thinking and the Future of Strategy Skills
(28:40) — Why Brand Distinctiveness Matters More in the AI Era
(30:18) — Is the Future of Strategy Worth Being Optimistic About?

For 40 years, WARC has been providing the marketing industry with rigorous, unbiased evidence and expert effectiveness guidance. The WARC Podcast publishes a new episode every Tuesday and Thursday.

Subscribe to The WARC Podcast here: https://www.warc.com/en/warc-podcasts

Sign up to daily WARC News for free: https://www.warc.com/en/latest

Book a demo: https://www.warc.com/en/subscribe