Dispatch in Depth

Acting Sergeant Tim Clover with St. Louis University talks about two experiences where he saved someone’s life in an emergency situation—one a choking infant and one a man in a vehicle fire. He discusses how his career as an Emergency Dispatcher and BLS instructor prepared him to spring into action.

Jordan Kolarik, a Communications Team Leader with New South Wales Ambulance in Australia, talks about the neuroscience behind effective mentorship. He discusses adult learning, best practices, and some case studies from his own agency.For Your Information:Read Jordan’s post on LinkedIn: https://www.linkedin.com/posts/jordankolarikjp_whats-really-happening-inside-the-brain-activity-7393804186527698944-iNbc Curious about box breathing? https://www.youtube.com/watch?v=G25IR0c-Hj8

Dr. Sung Poblete, the CEO of Food Allergy Research and Education (FARE), talks about the time-critical nature of emergency allergy 911 calls. She discusses the role of FARE, what emergency dispatchers should know about anaphylaxis, and a new way to distribute epinephrine. For Your Information:Check out FARE’s website: https://foodallergy.org Dr. Tim Dribin’s paper on the anaphylaxis clinical support tool: https://www.jacionline.org/article/S0091-6749(25)00072-7/fulltext

Taylor Davis, Director of Communications for Greenville County EMS (MedCom), talks about her recent Letter to the Editor for the Journal of Emergency Dispatch about her agency’s 84 CPR saves in 2024. She also covers what it’s like to work there, the goals they’re currently working toward, and how to improve center culture overall.For Your Information: Read Taylor’s Letter to the Editor here: https://www.iaedjournal.org/letter-to-the-editor Greenville County’s official government website: https://www.greenvillecounty.org/

Jonny McMullan, EMD Mentor Instructor and Curriculum Board Member, gives an update on what has changed in the EMD Mentor course since 2022. He discusses how an EMD Mentor offers different support than a CTO, supervisor, or ED-Q and how it can help overall with staff turnover and burnout.For Your Information: Jonny’s previous podcast episode: https://www.aedrjournal.org/facing-in-the-same-direction-with-jonny-mcmullan Read more about the EMD Mentor program here: https://www.iaedjournal.org/helping-everyone-excel https://www.iaedjournal.org/an-emds-best-friend https://www.iaedjournal.org/encourage-understanding