“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the ...
Denise Amber Lee Foundation: Be the Difference with Matt Grogan
Matt Grogan, Director of Program Development, chats about the Denise Amber Lee Foundation, including its annual “Be the Difference” conference, new training opportunities, and their longstanding relationship with NAVIGATOR. For Your Information:Check out the Denise Amber Lee Foundation website: https://deniseamberlee.org/ Follow the Denise Amber Lee Facebook page: https://www.facebook.com/deniseamberlee
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Priority Solutions Inc: Secondary Triage with History with Dr. Conrad Fivaz
Dr. Conrad Fivaz, President, returns to talk about Priority Solutions, Inc., the creator of technology and systems for over-the-phone nurse and clinical triage. He talks about new developments and aspects to consider when looking at implementing an emergency nurse triage system.For Your Information:Check out the PSI website: https://prioritysolutionsinc.com/
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Fitch & Associates: Leadership in Action with Dr. Anthony Minge
Dr. Anthony Minge, senior partner at Fitch & Associates, speaks about the importance of sponsoring NAVIGATOR and highlights the services available for emergency dispatchers through his company. He touches on the Communication Center Manager (CCM) Program as well as the Pinnacle EMS Leadership Forum. For Your Information: Fitch & Associates site: visit www.fitchassoc.com CCM program site: https://fitchassoc.com/communication-center-manager-program/ Fitch & Associates’ 20th annual Pinnacle EMS Leadership Forum will be held July 14-18, 2025, in Phoenix, Arizona. Learn more at www.Pinnacle-EMS.com.
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The New Learning Portal with Andrew Palmer
Andrew Palmer, IAED’s Manager of Instructional Design, is excited to talk about the IAED’s new and improved Learning Portal! He discusses what it will look like, its new capabilities, and how people can start familiarizing themselves with it. For Your Information: Andrew’s previous episode: https://www.aedrjournal.org/getting-the-reps-in-with-andrew-palmer
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Latinas of 911 with Josephine Rios
Josephine Rios, 911 calltaker and law dispatcher and founder of Latinas of 911 LLC talks about her organization including how it started, what its goals are, and how to become part of it. For Your Information: Check out the Latinas of 911 website: https://latinasof911.com/ Facebook: https://www.facebook.com/groups/503127028633445 Instagram: https://www.instagram.com/latinasof911/
“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.
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