In-House Outliers

On this episode, legal operations leader and industry icon Mary O'Carroll joined Brightflag's Anna Richards to discuss the evolution of legal ops roles, the differences between in-house and law firm AI adoption, and the importance of community. Mary also shared practical advice for CLOs looking to build a legal operations function.

On this episode, Dimitri Lucas (Legal Operations & Digital Transformation Manager at Sanofi) discusses his approach to developing an effective legal ops function in high-pressure corporate legal environments.
Dimitri also shared tips for navigating change management, thoughts on the benefits of building upon small wins, and insights into the customer success principles he's found to be effective in legal operations.

On this episode, Lindsay Schuyler (Outside Counsel Strategy & Spend Manager at John Deere) joined the show for an in-depth discussion about how to effectively select, manage, and evaluate outside counsel at scale.
Lindsay also shared her insights into how to demonstrate the value of the legal department to the broader business, and how legal ops can position themselves at the forefront of technological innovation.

In his final interview as host of the In-House Outliers podcast, Alex Kelly sat down for a candid conversation with Brightflag's Head of Community Anna Richards, who will be leading the show going forward.
During their discussion, they touched on the value of community for legal ops professionals, how legal teams are balancing "efficiency vs. effectiveness" when evaluating AI tools, and ways to strengthen relationships with outside counsel.

On this episode, Adam Becker (Director of Legal Operations at Cockroach Labs) joined the show to discuss the current legal technology landscape, how generative AI will impact outside counsel partnerships, and the unique challenges of building out a legal ops function.