Precursive Perspective | For Professional Services

• Beyond Implementation: Why Services are Key to SaaS Profitability with Molly Gapp

  Molly Gapp brings extensive experience in professional services and customer success within the software industry. As the VP of Professional Services, Molly directs onboarding, delivery, conversion, implementation and training for Planet DDS' DentalOS solutions. Some key highlights in this episode include: PS is a Growth Lever, Not Just a Cost Center Standardization = Faster Time to Value Balanced Monetization StrategyThe Shift to Subscription-Based ServicesSales & Services Alignment is CriticalPricing & Packaging Must Be Clear & Flexible // Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursiveX: https://twitter.com/precursiveFacebook: https://www.facebook.com/precursiveYoutube: http://ow.ly/RPxH50Chv9k 

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• Monetizing Services: The New Growth Engine for SaaS & AI-Driven Success

  With a background in sales and a Gainsight alum, Peter Wride - SVP Professional Services at DFIN, discusses the evolving role of professional services, commercialization, and how AI is shaping the industry.Some key highlights in this episode include: - The role of AI in Professional Services- PS as a revenue driver- Building a Services sales function- Navigation partner ecosystems// Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursiveX: https://twitter.com/precursiveFacebook: https://www.facebook.com/precursiveYoutube: http://ow.ly/RPxH50Chv9k

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• Professional Services: Cost vs. Profit Centre with Jens Harder

  We're in conversation with Jens Harder, Senior Director, PS EMEA at Sitecore -  a global leader of end-to-end digital experience software. Some key highlights in this episode include: - Transforming services: Driving sales through strategic alignment- The importance of structure in Services: Profit vs Cost Center- Maximizing success: Key revenue strategies- Aligning Services strategy with your business goals- Navigating C-Suite dynamics for successful leadership Jens is also a member of the Services Delivery Alliance (SDA), a community of peers in the Professional Services industry. Find out more here.// Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursiveX: https://twitter.com/precursiveFacebook: https://www.facebook.com/precursiveYoutube: http://ow.ly/RPxH50Chv9k

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• Professional Services in VC vs. PE Backed Companies with Phil Davitt

  Welcome to our first bonus episode, in conjuction with the Services Delivery Alliance (SDA). We're in conversation with Phil Davitt, SVP Global Professional Services at Eptura, who discusses running Services teams in a Venture Capital vs. Private Equity backed companies in the Software and SaaS industries.  They cover:👉 Key mindset: A business within a business.👉 Dynamics of running PS with different investor types👉 Org capability and Leadership skills needed for PE👉 Tactics to fund growth and sales strategiesPhil is also a member of the Services Delivery Alliance (SDA), a community of peers in the Professional Services industry. Find out more here.// Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursiveTwitter: https://twitter.com/precursiveFacebook: https://www.facebook.com/precursiveYoutube: http://ow.ly/RPxH50Chv9k

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• How to Sell and Deliver Successful Subscription Services

  Stephan Hovnanian, Senior Manager Professional Services at Sprout Social,  has led initiatives to refine the engagement model about how our services are delivered alongside Customer Success and expanded the team to drive growth and is now focused on how to scale. In this episode, Jonathan and Stephan discuss how to build and deliver subscription services, some key highlights include:- Rise of Subscription Services- Customer demand that led to developing Subscription Offerings- Building Blocks for a Subscription Services Org- The org structure, GTM, sales and delivery models used at Sprout Social- Challenges of consumption and delivery of Subscription Services Stephan is also a member of the Services Delivery Alliance (SDA), a community of peers in the Professional Services industry. Find out more here.// Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursiveTwitter: https://twitter.com/precursiveFacebook: https://www.facebook.com/precursiveYoutube: http://ow.ly/RPxH50Chv9k

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