ScaleX™ Insider Podcast

• [ScaleX Bite-Size] Why Your Landing Page is Losing Leads (The Birthday Party Mistake) | Bas Wouters

  How SEAT Automobiles increased leads by 2000% with one simple page change—Bas Wouters reveals the "Competing Prompts" mistake killing your conversions and why asking for multiple actions is like having 90 people shout at you simultaneously. Key Takeaways: The "Birthday Party Analogy" - Why having multiple calls-to-action on one page is like 90 people screaming at you when you walk through a door The 2000% SEAT Case Study - How simplifying a landing page to ONE action (download price list) exploded lead generation for SEAT Automobiles The Competing Prompts Problem - Why asking visitors to do multiple things on one page creates decision fatigue and kills conversions The Common Sense Paradox - Why this principle sounds obvious but almost every business gets it wrong (including yours) The SME Advantage - Why you don't need Disney or Booking.com budgets to implement behavioral psychology that works One Page = One Goal - The ruthlessly simple audit process to fix your landing pages today Guest Bio: Bas Wouters is co-founder of the Cialdini Institute, creator of the Online Influence Institute, and one of only 12 certified trainers worldwide under Dr. Robert Cialdini (the "Godfather of Influence"). He scaled a kitchen business from €10,000 to €25 million using behavioral psychology, worked with Disney and Booking.com, and now helps SMEs compete with corporate giants through science-backed influence strategies. Episode Timestamps: 0:00 - The Birthday Party Analogy: 90 People Shouting At You 1:15 - What Are Competing Prompts? 2:30 - The SEAT Automobiles 2000% Lead Generation Case Study 4:45 - Why SME Leaders Get This Wrong (The Fire-Hose Effect) 6:20 - "Common Sense Isn't That Common" - Why We Overcomplicate 7:40 - You Don't Need Big Budgets or Big Teams 8:50 - The Simple 5-Step Audit to Fix Your Pages Today Connect with Bas Wouters: Website: https://www.onlineinfluence.com LinkedIn: / bazwouters-cmct-cpt-cec Free AI Tools & Monthly Workshops: https://www.onlineinfluence.com About ScaleX™ and Simple Scaling: ScaleX™ Insider is brought to you by Simple Scaling—creators of the ScaleX™ Accelerator Programme, a 12-month journey for ambitious SME leaders combining strategy, mindset work, and peer support to break through revenue plateaus. 🔗 Learn more: https://simplescaling.com/scalex-accelerator-programme Subscribe & Never Miss an Episode: 📺 YouTube: https://www.youtube.com/@simplescaling 🎧 Apple Podcasts: https://podcasts.apple.com/gb/podcast/scalex-insider/id1494889789 🎵 Spotify: https://open.spotify.com/show/0d7ZzJFe6uL3I6wzW3BlFx Host: Brendan McGurgan Website: https://www.simplescaling.com LinkedIn: https://www.linkedin.com/in/brendanmcgurgan

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• [ScaleX Bite-Size] Bas Wouters - How One Word Changed to "Purchased" Increased Conversions 300%

  How one word changed to "purchased" increased conversions 300%—Baz Wouters reveals the exact three-part formula combining Cialdini's principles of social proof, scarcity, and authority that SME leaders can apply immediately. In this powerful segment of the ScaleX Insider Podcast, host Brendan McGurgan and Baz Wouters break down Dr. Robert Cialdini's seven core principles of influence and the surgical precision required to convert browsers into buyers online. The 300% Conversion Breakthrough: NYX Makeup Studio ran a simple A/B test on their product page. They started with just a "Buy" button. Then they added one sentence: "71 beauties have viewed this product today." Five words. Result: 33% increase in transactions. But then they tested changing ONE WORD: "71 beauties have purchased this product today." That single word change—"viewed" to "purchased"—led to a 300% increase in transactions. Same layout. Same product. One word. Massive difference. Why It Worked: This sentence combined THREE of Cialdini's core influence principles simultaneously: Social Proof: Other people are taking action Scarcity: This is happening right now (today) Authority: These are people like you (beauties = target audience identity) The 3-Part Formula for SME Leaders: Bas reveals the three criteria to create high-converting copy yourself: Mention Your Audience—"People Like Me" Name the Desired Behaviour Literally Use Exact Numbers to Boost Trust The AI Solution for SMEs Without Marketing Teams: Many SME leaders worry: "I don't have a marketing department. I don't have copywriting specialists. How can I implement this?" Bas's answer: This is exactly why he built AI-powered tools for SMEs. As an entrepreneur himself (not a corporate consultant), he understands the resource constraints small businesses face. What's Available Now: Free monthly workshops at onlineinfluence.com AI-trained bots that analyze your website instantly Put in your URL → Get told: "Here are your biggest wins. Here's where you can increase conversions." Actionable recommendations you can implement yourself The Delete Button Strategy: Most improvements aren't about adding things—they're about removing friction. Deleting clutter. Simplifying steps. You don't need designers. You don't need developers. You just need the delete button. As Brendan says: "Everyone knows where the delete button is. This is about taking stuff out, not adding more in." Why This Matters for Your Business: If a makeup company can increase conversions 300% with one word change, imagine what's possible when you apply all seven of Cialdini's principles systematically across your entire customer journey. The principles work because they speak directly to System 1 thinking—the fast, automatic, subconscious brain that makes 95-98% of all purchasing decisions. Key Takeaway: You don't need a massive budget or a huge team. You need surgical precision with language. You need to understand how the human brain actually makes decisions. And you need the courage to simplify ruthlessly. About ScaleX™ and Simple Scaling: ScaleX™ Insider is brought to you by Simple Scaling—creators of the ScaleX™ Accelerator Programme, a 12-month journey for ambitious SME leaders combining strategy, mindset work, and peer support to break through revenue plateaus. 🔗 Learn more: https://simplescaling.com/scalex-accelerator-programme Subscribe & Never Miss an Episode: 📺 YouTube: https://www.youtube.com/@simplescaling 🎧 Apple Podcasts: https://podcasts.apple.com/gb/podcast/scalex-insider/id1494889789 🎵 Spotify: https://open.spotify.com/show/0d7ZzJFe6uL3I6wzW3BlFx Connect with Baz Wouters: Website: https://www.onlineinfluence.com LinkedIn: https://www.linkedin.com/in/bazwouters-cmct-cpt-cec Free AI Tools & Workshops: https://www.onlineinfluence.com Host: Brendan McGurgan Website: https://www.simplescaling.com LinkedIn: https://www.linkedin.com/in/brendanmcgurgan

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• Bas Wouters - How One Word Change Increased Conversions 300%

  How one word change increased conversions 300%—Bas Wouters, co-founder of the Cialdini Institute, reveals the behavioral psychology secrets that help SMEs compete with corporate giants without massive budgets. In this episode, host Brendan McGurgan sits down with Bas Wouters to unpack the neuroscience behind buying decisions—and why 95-98% of customer decisions happen in the subconscious mind (System 1), not through rational thought (System 2). Episode Highlights: Bas scaled a €10,000 kitchen startup to €25 million using behavioral psychology, became one of Dr. Robert Cialdini's 12 certified trainers worldwide, and partnered with the "Godfather of Influence" before founding the Online Influence Institute. Meet Bas Wouters Bas Wouters is a world-renowned expert in online influence, behavioral science, and persuasion. Handpicked by Dr. Robert Cialdini, the godfather of influence, Bas became one of only 12 certified trainers worldwide. He has trained over 10,000 professionals globally, helping businesses bridge the "persuasion gap" using AI-powered tools and evidence-based strategies. Bas is also an international bestselling author of Online Influence: Boost Your Results with Proven Behavioral Science, blending decades of practical experience with research-backed frameworks to help leaders scale effectively. Key Topics Covered → Why focusing on behavior, not leads or sales, is critical for business growth → The System One vs. System Two model: why 95% of decisions are subconscious → Using behavioral psychology to trigger automatic decision-making in customers → BJ Fogg's Behavior Model: Motivation, Ability, Prompt — designing actions people actually take → The Jenga Principle: simplifying messaging to make it clear and persuasive → Lessons from scaling a €25 million kitchen business against bigger competitors → How AI can enhance online influence without compromising ethics or authenticity → Practical frameworks for applying persuasion in marketing, sales, and customer experience Episode Highlights Bas dives deep into the psychology of decision-making, explaining why most marketing campaigns fail: people aren't rational; they act emotionally and subconsciously. By applying System One thinking—fast, intuitive shortcuts—you can craft campaigns that convert even in crowded markets. Bas also explores BJ Fogg's behavior model and the Jenga Principle, showing listeners how simpler messaging and easier actions dramatically increase engagement. Whether designing emails, landing pages, or sales conversations, Bas gives actionable insights that help SME leaders scale with purpose by influencing behavior, not just pushing content. Who Should Listen This episode is essential for SME leaders, entrepreneurs, and executives looking to grow online influence and increase conversions. If you're struggling to stand out in a crowded market, feeling overwhelmed by tools and tactics, or frustrated that your efforts aren't yielding results, Bas' research-backed insights provide a roadmap for smarter, behavior-driven marketing and sales strategies. Ready to Scale with Influence? The ScaleX™ Accelerator Programme helps leaders combine strategy, mindset, and behavioral insights to break through growth plateaus and scale with purpose. About Bas Wouters Bas Wouters is the founder of the Online Influence Institute and creator of the Online Influence Lab. After generating millions in sales and building a €25 million franchise business, he turned his focus to helping others influence effectively online. Handpicked by Dr. Robert Cialdini as a certified trainer, Bas has trained over 10,000 professionals worldwide. His book Online Influence blends behavioral science with practical tools to help leaders and teams achieve measurable results. Website: onlineinfluenceinstitute.com LinkedIn: linkedin.com/in/baswouters Book: Online Influence About ScaleX™ and Simple Scaling ScaleX™ Insider is brought to you by Simple Scaling — creators of the ScaleX™ Accelerator Programme. A 12-month journey for ambitious SME leaders combining strategy, mindset work, and peer support to break through growth plateaus. Host: Brendan McGurgan Website: simplescaling.com Subscribe & Listen Watch on YouTube: Simple Scaling Channel Listen on Apple Podcasts: ScaleX Insider Listen on Spotify: ScaleX Insider    

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• [ScaleX Bite-Size] Jim Murphy on Limiting Beliefs and Inner Excellence: Why 99% Stop at the Edge of Success

  Most people never reach their potential because they come to the edge of their limiting beliefs—and back down. Jim Murphy, creator of Inner Excellence, reveals the exact moment leaders stop themselves from scaling. It's not about strategy—it's about the uncomfortable feelings at the edge of what you believe is possible. Jim explains why negative feelings stick like Velcro while positive ones slide off like Teflon. Your subconscious protects you from scary feelings, which keeps you small. But beliefs aren't thoughts—they're feelings. Learn to embrace uncomfortable feelings, and you expand what's possible. MEET JIM MURPHY Jim Murphy coaches PGA Tour players, Olympians, and top executives. After playing professional baseball with the Chicago Cubs, he spent five years in the Sonoran Desert researching peak performance. His book Inner Excellence has been translated into 30 languages and went viral when NFL star A.J. Brown was photographed reading it. KEY TOPICS COVERED Why people never reach potential: they hit the edge of beliefs and back down when uncomfortable Velcro vs. Teflon: why negative feelings stick while positive ones slide off Three Pillars of Inner Excellence: Belief, Freedom, and Focus The four critical questions: Am I willing to face my fears? To fail? To look foolish? To sit with any feeling even if it never goes away? Why outcomes matter less than embracing the feeling Your subconscious only cares how you feel—beliefs are feelings WHO SHOULD LISTEN Essential for leaders stuck at a certain level despite working hard. If you hit the same ceiling, avoid difficult conversations, or feel capable of more but can't break through—this reveals why. What feeling are you currently avoiding? Share in the comments. READY TO SCALE WITH CONFIDENCE? The ScaleX™ Accelerator Programme addresses both strategy and mindset—helping you break through revenue plateaus by addressing the beliefs holding you back. Apply now: https://simplescaling.com/scalex-accelerator-programme ABOUT JIM MURPHY Jim Murphy is the creator of Inner Excellence and a performance coach to world-class athletes and executives. After competing in the Chicago Cubs organisation, he spent five years in the Sonoran Desert researching peak performance psychology. He's coached PGA Tour players, Olympians and CEOs, and is founder of the Inner Excellence Freedom Project. Website: https://innerexcellence.com Instagram: https://www.instagram.com/innerexcellence.jimmurphy Books: Inner Excellence and The Best Possible Life ABOUT SCALEX™ AND SIMPLE SCALING ScaleX™ Insider is brought to you by Simple Scaling—creators of the ScaleX™ Accelerator Programme, a 12-month journey for ambitious SME leaders combining strategy, mindset work, and peer support to break through revenue plateaus. Learn more: https://simplescaling.com/scalex-accelerator-programme Host: Brendan McGurgan SUBSCRIBE & NEVER MISS AN EPISODE YouTube: https://www.youtube.com/@SimpleScaling Apple Podcasts: https://podcasts.apple.com/gb/podcast/scalex-insider/id1494889789 Spotify: https://open.spotify.com/show/0d7ZzJFe6uL3I6wzW3BlFx TIMESTAMPS 00:00 Why most people never reach their potential 02:30 Coming to the edge of your beliefs 05:15 The subconscious protection mechanism 07:40 Three Pillars: Belief, Freedom, Focus 10:20 Why freedom is lacking (social media comparison) 12:45 How to expand what you believe is possible 15:10 Visualization practice for embracing discomfort 17:30 Four critical questions to ask yourself 20:15 Why outcomes matter less than embracing feeling 23:00 Velcro vs. Teflon: why negative feelings stick 25:40 Beliefs are feelings—how to change them #limitingbeliefs #quitting #mindset #leadershipdevelopment #scaling

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• [ScaleX Bite-Size] Jim Murphy's 2-Part System to Master Fear in Critical Moments

  What does performance under pressure actually look like? Jim Murphy, creator of Inner Excellence, breaks down the two-part system elite athletes use to master fear in critical moments. Most people focus only on tools—breathing, mantras—but Jim reveals the mindset shift must come first, or the tools won't work. The critical mistake? Believing the most important thing is the result you get right now. This result-focused thinking creates tension, fear, and underperformance. Jim's solution: a mindset shift that prioritises learning to embrace feelings over achieving outcomes—because getting better at these moments is more valuable than any single win. MEET JIM MURPHY Jim Murphy coaches PGA Tour players, Olympians, and top executives. After playing professional baseball with the Chicago Cubs, he spent five years in the Sonoran Desert researching peak performance. His book Inner Excellence has been translated into 30 languages. His clients include three-time major champion Pádraig Harrington, who used a mantra technique Jim taught him to win The Open Championship in a playoff. KEY TOPICS COVERED The two-part system for performance under pressure: mindset shift first, then practical tools Why most people fail: they're caught up in the result instead of the process The critical mistake: believing "the most important thing is the result I get right now" The mindset shift: learning to embrace feelings matters more than the outcome The game-changing question: "Am I willing to have this fear, anxiety, or stress all day even if it never goes away?" Why this question creates freedom: if you're not willing, you're doubly scared—scared of the situation and scared of being scared Pádraig Harrington's mantra technique that won him The Open Championship What mantras actually are: phrases you repeat to stay present and instil empowering beliefs BJ Fogg's morning mantra: "Today is going to be a great day because I am going to make it a great day." Why the first hour of your day is critical: having routines with no decisions Practical tools that work: deep breathing, mantras, and presence techniques WHO SHOULD LISTEN Essential for business leaders, entrepreneurs, and anyone facing high-stakes presentations, negotiations, or decisions. If you tense up before important moments, freeze under pressure, or ruminate on what might go wrong, Jim's two-part system gives you the exact process elite performers use. What's your go-to tool when feeling stressed? Share in the comments. READY TO SCALE WITH CONFIDENCE? The ScaleX™ Accelerator Programme addresses both strategy and mindset—helping you break through revenue plateaus by addressing the beliefs holding you back. Apply now: https://simplescaling.com/scalex-accelerator-programme ABOUT JIM MURPHY Jim Murphy is the creator of Inner Excellence and a performance coach to world-class athletes and executives. After competing in the Chicago Cubs organisation, he spent five years in the Sonoran Desert researching peak performance psychology. He's coached PGA Tour players, Olympians, and CEOs, and is founder of the Inner Excellence Freedom Project. Website: https://innerexcellence.com Instagram: https://www.instagram.com/innerexcellence.jimmurphy Books: Inner Excellence and The Best Possible Life ABOUT SCALEX™ AND SIMPLE SCALING ScaleX™ Insider is brought to you by Simple Scaling—creators of the ScaleX™ Accelerator Programme, a 12-month journey for ambitious SME leaders combining strategy, mindset work, and peer support to break through revenue plateaus. Learn more: https://simplescaling.com/scalex-accelerator-programme Host: Brendan McGurgan SUBSCRIBE & NEVER MISS AN EPISODE YouTube: https://www.youtube.com/@SimpleScaling Apple Podcasts: https://podcasts.apple.com/gb/podcast/scalex-insider/id1494889789 Spotify: https://open.spotify.com/show/0d7ZzJFe6uL3I6wzW3BlFx TIMESTAMPS 00:00 What does embracing the feeling look like? 01:45 The two-part system: tools and mindset 03:30 The critical mistake: result-focused thinking 05:20 Why being caught up in results creates tension 07:15 The game-changing willingness question 09:40 Pádraig Harrington's winning mantra 11:25 Deep breathing and practical tools 13:10 BJ Fogg's empowering morning mantra 14:30 The first hour: routines over decisions #embracefear #highperformance #leadershipdevelopment

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