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The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

Jo Wheatley and Zoe Hawkins
The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins
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  • Emotions are Interlinked in Coaching
    Have you ever noticed how emotions from the past or fears of the future can quietly shape the choices you make today? In this episode, we explore the fifth principle from our Emotions Coaching Practitioner Training that, …emotions are interlinked. We reflect on how emotions move through time, intertwining between past, present and future, and how this shows up in coaching conversations. We discuss how clients can become anchored in the future, unable to act in the present, and how others may carry echoes of past experiences that colour their emotions today. Through our own reflections and client examples, we talk about what happens when a person’s emotions are entangled with future outcomes that haven’t yet arrived. Zoe shares a personal story about navigating a family decision and the moment she realised that her emotions were not rooted in the present, but in imagined futures. By recognising that, she was able to return to the here and now, where clarity and confidence could emerge. We talk about how, as coaches, our role is not to fix or rescue but to help clients notice and make sense of their emotional experience. This involves recognising when a client is operating from thought rather than feeling and guiding them gently back to contact with their emotions. We explore what happens when clients begin to recognise the difference between what they think and what they feel, and how that awareness opens new insight and direction. Another aspect of this principle is the coexistence of multiple emotions. Clients often describe being both excited and frightened, or relieved and sad, at the same time. These “parts” can represent internal conflicts that, when explored with compassion, bring valuable understanding. We reflect on how emotions interlink not only with thoughts and actions, but also with the wider world, from relationships and teams to global events that shape how we feel and behave. This principle is a reminder that emotions are rarely isolated. They are threads in a much wider emotional web, and when we as coaches can hold space for that complexity, we enable our clients to connect with the deeper truth of their experience. As we close, we reflect on the power of emotional awareness in coaching. It’s what makes coaching transformative. When clients understand how their emotions are interlinked and learn to navigate them consciously, they move forward with greater balance, authenticity and resilience. If you’d like to explore how emotions shape behaviour and learn practical tools to work with emotions in your coaching practice, join us on our Emotions Coaching Practitioner Training at igcompany.com/emotionscoaching.   Timestamps: 00:00 – Exploring the fifth principle: emotions are interlinked 00:28 – How emotions connect through time – past, present and future 01:56 – Recognising emotional anchors from the past 03:23 – Unhooking from future emotions to find clarity in the present 04:20 – Personal example of separating imagined emotions from reality 05:14 – Anchoring clients in the here and now 06:38 – Differentiating between thoughts and feelings in coaching conversations 09:29 – Working with emotional “parts” and internal conflict 12:14 – Understanding how personal emotions link with global and systemic emotions 14:12 – Emotional honesty and the value of vulnerability in practitioner training 15:39 – The ripple effect of emotional awareness on coaching impact 16:40 – Coaching as a life-changing process   Key Lessons Learned: Emotions are rarely isolated; they are interlinked across time, thought and experience. Helping clients to identify whether emotions stem from the past, present or future builds clarity and focus. Recognising the distinction between thoughts and feelings is a gateway to deeper self-awareness. Exploring “parts” allows clients to acknowledge internal conflict and move towards emotional integration. Coaches must hold space for complex, often conflicting emotions without trying to fix or rescue. Emotional awareness elevates both coach and client, deepening the transformational potential of coaching conversations.   Keywords: emotional coaching, emotions in coaching, emotions coaching practitioner training, coaching skills, emotional awareness, emotional intelligence for coaches, coaching emotions, understanding feelings in coaching, emotional interlinking, self-awareness in coaching   Links & Resources mycoachingcourse.com – Take the quiz to find which coaching course is right for you igcompany.com/emotionscoaching – Explore our CPD on emotions coaching
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  • Emotions are not always Authentic in Coaching
    Have you ever wondered whether the emotions your clients share are the full story or whether there’s something deeper waiting to be uncovered? In this week’s episode of the podcast we explore one of the most thought-provoking principles in our series: Emotions are not always Authentic. At first, this concept can feel like a puzzle. As coaches, we often take our clients’ emotions at face value, believing that frustration, anger, or disappointment are clear and complete emotional truths. Yet, as we discuss in this episode, emotions can be layered and sometimes conceal a more authentic emotional experience beneath the surface. We begin by exploring what happens when a client describes feeling “frustrated” about their lack of progress toward a goal. Through curiosity and emotional exploration, it may become clear that what lies beneath isn’t frustration at all; but sadness, grief, or even fear. Recognising this difference can be transformative. As we unpack this principle, we reflect on our own experience of connecting with an authentic emotion. There was a moment when we realised that what we thought we felt was simply a cover for something deeper. When that deeper emotion surfaced, raw and unfiltered, it brought relief, understanding, and healing. We also discuss how coaching with emotions isn’t about lingering endlessly in feelings. Rather, it’s about clarity and progress. By helping clients access their authentic emotions, we enable them to process their experiences, meet their needs, and move forward with greater confidence. Throughout this conversation, we reflect on: How emotions can mask one another The difference between surface and authentic emotional experiences The role of conditioning in shaping which emotions we allow ourselves to express Why authentic emotional awareness accelerates coaching progress How understanding emotional authenticity helps resolve conflict, both internally and interpersonally This episode is a reminder that coaching is emotional work at its core. As we deepen our awareness of authentic emotion, both our own and our clients’, we open the door to greater compassion, insight, and transformational change.   Timestamps: 00:00 – Introduction to the six principles series 01:00 – What does it mean for emotions to be “inauthentic”? 02:30 – Exploring client examples and the layers beneath frustration 04:30 – How curiosity reveals the real emotion beneath the surface 05:20 – Personal reflection: recognising authentic emotions in real life 08:45 – Conditioning and the emotions we learn to suppress 10:40 – The difference between primary and secondary emotions 12:00 – Why emotions coaching accelerates progress 14:30 – Conflict and communication from an inauthentic emotional place 16:20 – How understanding emotions transforms coaching conversations 17:00 – Resources for learning more about emotional coaching   Key Lessons Learned: Authentic emotions often sit beneath surface-level expressions such as frustration or anger. Helping clients explore their emotional depth leads to clarity, not confusion. Emotional awareness accelerates progress by dissolving unseen barriers. Self-reflection allows coaches to better recognise authentic emotion in others. Social and cultural conditioning shape how we experience and express emotions. Conflict often persists when people communicate from inauthentic emotional places. Recognising authentic emotion helps meet unmet needs and fosters true fulfilment. Emotional coaching isn’t “fluffy” it’s foundational to effective practice. Exploring emotions supports ethical, person-centred coaching. Curiosity is the key to uncovering authentic emotional truth.   Keywords: emotional coaching, authentic emotions, coaching training, emotion awareness, emotional authenticity, coaching conversations, emotional intelligence, conflict resolution, emotional growth, professional coaching   Links & Resources mycoachingcourse.com – Take the quiz to find which coaching course is right for you igcompany.com/emotionscoaching – Explore our CPD on emotions coaching
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  • Emotions are Unmet Needs in Coaching
    Have you ever paused to ask yourself what your emotions are really trying to tell you? In this episode, we explore one of the most transformative principles in emotional coaching: the idea that emotions are unmet needs. This concept reshapes how we relate to our inner experiences, moving from seeing emotions as random or inconvenient to viewing them as valuable signposts guiding us toward greater self-understanding and balance. As we reflect on this principle, we’re reminded of how often our emotions offer insight into something deeper, such as a need for safety, connection, clarity, or growth. When we shift from judging our emotions to becoming curious about them, we begin to uncover their hidden wisdom. That curiosity is where transformation begins, both for ourselves and for our coaching clients. In our conversation, we explore what happens when we approach emotions not as problems to fix but as messages to interpret. We discuss how naming emotions helps to release their intensity and how exploring the need beneath them invites self-compassion and meaningful action. Sometimes that insight can be profound, and at other times beautifully simple, like realising that nervousness before a meeting might be calling for preparation time or reassurance. This approach creates space for honesty and courage. Many clients have never been asked, “What does that feeling need?” Giving permission to express an unmet need, whether for clarity, respect, or support, can be profoundly healing. When we help clients identify and articulate those needs, we empower them to take small, grounded steps that lead to significant change. We also explore how this principle connects to values, beliefs, and goals, which together form the four core pillars of coaching. Unmet needs often sit at the intersection of values and emotions, revealing what truly matters to each individual. When clients begin to interpret their emotions as meaningful signals rather than irrational responses, their relationship with themselves transforms. They move from feeling controlled by emotions to feeling more in control because of them. Ultimately, this principle is not only a coaching tool but a life skill. By listening to our emotions and recognising what is missing, we nurture emotional intelligence, deepen self-awareness, and create a more compassionate relationship with ourselves and others.   Timestamps: 00:28 - Understanding emotions as unmet needs 01:21 - Common examples of emotions signalling deeper needs 02:20 - Using curiosity to step outside the emotional experience 03:19 - How curiosity dissipates emotional intensity 04:33 - The power of expressing unmet needs in coaching 06:00 - Moving from judgment to understanding 07:29 - Bringing lightness and simplicity to emotions work 08:27 - The three steps of emotions coaching in practice 10:21 - Applying the principle to coaching preparation 11:15 - Linking emotions to values, beliefs, and goals 12:44 - Turning emotional awareness into action and growth 13:39 - Helping clients feel more in control of emotions 15:06 - The ripple effect of emotional awareness in coaching practice 16:00 - Learning more through the Emotions Coaching Practitioner programme   Key Lessons Learned: Emotions are valuable messages that reveal unmet needs rather than random feelings. Curiosity helps create distance from emotional intensity and opens access to insight. Asking “What does this feeling need?” empowers clients to name and meet their needs. Emotional exploration is both deep and light, transformative yet practical. Linking emotions to values and beliefs creates powerful coaching breakthroughs. Emotional awareness builds self-regulation, confidence, and compassion. Naming emotions and identifying needs enhances client agency and resilience. The principle of unmet needs applies to both coaching and everyday life. Emotional literacy helps shift from reactivity to reflection. This work creates a ripple effect of personal and professional transformation.   Keywords: emotional coaching, unmet needs, coaching practice, emotional intelligence, self-awareness, values-based coaching, emotions in coaching, emotional literacy, coaching psychology, curiosity in coaching,   Links & Resources Emotions Coaching Demo: igcompany.com/emotionsdemo http://www.igcompany.com/emotionscoaching
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  • You Are Not Your Emotions in Coaching
    What if the emotions you feel are not who you are? Have you ever caught yourself saying, “I’m not confident” or “I’m an anxious person”? In this episode of the podcast, we explore principle two of our Six Principles of Emotion series: You are not your emotions. So many of us, and our clients, confuse feelings with identity. We slip into patterns of speech where we equate ourselves with an emotion, making it part of who we are. This is where coaching can create powerful transformation. By helping clients separate their sense of self from the emotions they experience, we open the door to growth, choice, and freedom. In this conversation, we reflect on how over-identifying with emotions such as anxiety, fear, or guilt can keep people stuck. We also consider how positive emotions like joy or calm can become limiting when they are tied too tightly to identity. A client might say, “I’m a calm person,” yet find themselves disturbed by stress, which creates inner conflict. Through emotions coaching, we can offer new perspectives that allow people to explore who they are beyond these emotional labels. I found myself reflecting on the liberating power of simple shifts in language, from “I am anxious” to “I am feeling anxious right now.” That pause changes everything. It reminds us that emotions are designed to move and do not define us. When clients see this, they often regain clarity, confidence, and connection with themselves. This episode is an invitation to lean into conversations around emotions in your coaching. It’s about helping clients see they are more than their feelings and guiding them towards new ways of being that support their goals and wellbeing.   Timestamps: 00:30 – Why emotions are central to coaching conversations 01:00 – How clients over-identify with emotions 02:20 – Understanding emotions as temporary and designed to move 03:20 – Shifting language: from “I am” to “I feel” 06:00 – Exploring fear and preparing for confidence 08:00 – The liberating effect of separating self from emotion 10:00 – Recognising the emotions gap in coaching 13:00 – Using metaphors and perspectives to unlock insight 15:00 – When positive emotions create internal conflict 17:00 – Spotting identity narratives in coaching conversations 19:00 – Resources and training opportunities   Key Lessons Learned: Emotions are experiences, not identity. You are not your emotions. Language matters, small shifts from “I am” to “I feel” can unlock new perspectives. Over-identifying with both negative and positive emotions can create internal conflict. Coaching provides space for clients to separate themselves from their emotional experiences. Emotions coaching is about helping clients explore new perspectives, not telling them what to believe. Emotions are designed to move, getting stuck in them often signals where coaching can help.   Keywords emotions coaching, coaching and identity, confidence in coaching, separating self from emotions, emotional coaching principles, imposter syndrome coaching, managing anxiety in coaching, positive emotions and identity, coaching for emotional growth, language in coaching conversations,   Links & Resources Emotions Coaching Demo: igcompany.com/emotionsdemo http://www.igcompany.com/emotionscoaching
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  • Emotions are Neither Good nor Bad in Coaching
    Have you ever caught yourself labelling your emotions as either good or bad, and wondered how that shapes the way you coach or experience life? In this episode of the podcast we begin a six-part series exploring the six principles of emotions coaching, drawn from our Emotions Coaching Practitioner Training. We open with the very first principle: Emotions are neither good nor bad. Too often, we attach labels to our feelings. We might view stress or anxiety as “bad” and chase after happiness as “good.” But when we categorise emotions in this way, we miss out on their deeper value. In our conversation, Jo and I share how emotions become defined not by their presence, but by the beliefs we attach to them. Zoe reflects on her own journey of recognising anxiety, an emotion she once denied, and how opening space for it led her to new levels of self-awareness and healthier strategies. We also discuss how coaches can inadvertently get pulled into their clients’ “get away from” energy, and how holding space with neutrality invites curiosity, possibility, and transformational growth. Throughout this episode, we show why suspending judgement around emotions is one of the most powerful coaching tools you can bring to your practice. Rather than trying to “fix” a client’s feelings, emotions coaching creates the conditions for richer insight, more authentic self-connection, and ultimately, greater transformation.   Timestamps: 00:30 – Introducing the six-part emotions coaching series 00:57 – What it means that emotions are neither good nor bad 02:20 – How clients bring emotions into coaching sessions 03:35 – The role of neutrality and curiosity in coaching 06:19 – Zoe’s personal experience of recognising anxiety 08:39 – Why emotions carry wisdom and strategies 13:16 – Coaching conversations around anger and fear 16:38 – Boundaries, aggression, and coaching at the root cause 18:40 – Why emotions coaching is not “fluffy” but deeply transformational 21:01 – The power of startling questions in coaching 22:00 – How to develop your own emotions coaching toolkit   Key Lessons Learned: Labelling emotions as good or bad prevents us from accessing their full value. Curiosity and neutrality allow clients to explore emotions without fear or resistance. Denying emotions (like anxiety or anger) can cause them to resurface in unhelpful ways. Emotions often carry wisdom, strategies, and insight when welcomed rather than avoided. Coaches add transformational depth by holding space for emotions instead of rushing to “fix” them. Leaders, executives, and clients alike benefit from having permission to explore emotions beyond surface goals.   Keywords: Emotions coaching, Coaching principles, Neutrality in coaching, Transformational coaching, Coaching and anxiety, Emotional intelligence coaching, Anger in coaching conversations, Coaching for leaders, Stress and coaching practice, Emotions are neither good nor bad,   Links & Resources: http://www.igcompany.com/emotionscoaching  
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About The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

The Coaching Crowd® Podcast is a weekly podcast for compassionate, courageous leaders, HR professionals and high achievers who are passionate about helping others to find alignment in their lives through coaching, and who are thinking of training and developing as a coach. Hosted by Zoe Hawkins and Jo Wheatley, Founders of Global Coaching Training Company “In Good Company” (https://www.igcompany.co.uk). Zoe and Jo are Master Accredited, Award Winning and Multi Award Nominated coaches, coach trainers and coach supervisors. They are authors of the best selling book ‘Deciding to Coach: The Mindset & Business Strategy For Aspiring Coaches’. Each episode focuses on a different element of what it is to be a coach and you’ll listen in as Zoe and Jo discuss the topic through different lenses. You’ll discover practical tools and resources you need to support your coaching as you learn all about becoming a qualified and certified coach. This podcast is a go-to resource for learning more about coaching and the mindset needed to be a world class coach. You’ll learn how to enable clients to truly know who they are, what their hearts call for and how to understand their values, beliefs and unconscious needs. Coaching goes beyond professional success and personal fulfilment and focuses on supporting everyday mental health. As you learn more about coaching, you learn to coach yourself. You are In Good Company with The Coaching Crowd®. In Good Company offers accredited coaching qualifications for individuals and organisations around the world, as well as ground breaking accredited CPD for coaches such as the trade marked Emotions Coaching Practitioner Training. You can join our courses and learn more about our communities here www.igcompany.co.uk and take our free quiz to find out which coaching course is right for you www.mycoachingcourse.com.
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