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The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

Jo Wheatley and Zoe Hawkins
The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins
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  • Coaching and HR
    FREE ACCESS to Introduction to Group and Team Coaching – Group & Team Coaching: https://igcompany.co.uk/GTC Have you ever wondered if coaching could be the missing piece to thriving and not just surviving in your HR role? In this episode we take a heartfelt look back at our own HR roots and how those experiences eventually led us to embrace coaching not just as a skill, but as a calling. Back when we were in HR, we wore every hat going. One minute we were leading disciplinary meetings, the next we were guiding people through career development plans, followed by workforce planning and trying to boost team morale, all while being the go-to for engagement and wellbeing. Sound familiar? We talk about how HR professionals are often expected to magically facilitate group dynamics or support complex team conversations, not because they've been trained to do so, but because they're "good with people." And while those talents are real, the demand can feel overwhelming without the right tools. That’s where coaching started to show up in our world, quietly, in feedback calls, tricky line manager conversations, or wellbeing chats that left us emotionally drained. We didn’t know it yet, but we were already coaching, we just didn’t have the language or training for it. The emotional demands of HR can be enormous especially when you're holding space for others while secretly needing someone to hold space for you. When we trained as coaches, not only did it sharpen our skillset, it also gave us community, clarity, and confidence. Coaching also helps you step back and de-personalise what can feel like daily emotional battles in HR. It rounds your edges, helps you reflect, and puts your professional growth into perspective. And sometimes, coaching isn’t just an enhancement, it’s a doorway. A path out of corporate life into consultancy, freedom, creativity and impact. That was our journey, and maybe, just maybe, it could be yours too. Timestamps: 00:00 — Our personal journey from HR to coaching 01:50 — The unrealistic expectations placed on HR professionals 03:15 — The hidden coaching already embedded in HR roles 04:40 — Coaching skills HR people already have (and can enhance) 07:24 — Holding space for others when you're depleted 11:06 — Why training in coaching helps you lead better in HR 14:23 — Depersonalising the emotional weight of HR 20:00 — The creative and freeing side of coaching careers Key Lessons Learned: HR professionals are natural coaches; they just don’t always realise it. Coaching enhances confidence, resilience, and relational skills in emotionally intense roles. Holding space for others is valuable; but you must also be held. Developing coaching skills isn’t just for coaches, it benefits every HR decision and conversation. Personal development and professional growth go hand-in-hand in HR. Coaching can be both a career evolution and an exit strategy. Keywords: Coaching for HR professionals, HR coaching skills, Career change from HR to coaching, How to become a coach from HR, Building a coaching culture in organisations, Emotional intelligence in HR, Leadership development HR, Group and team coaching, Neurodiversity and inclusive coaching, Personal development for HR teams, Links: Free Intro Lesson – Group & Team Coaching: https://igcompany.co.uk/GTC All coaching programmes mentioned (Emotions Coaching, Neurodivergent Inclusive Coaching, CPD, Foundations to Masters): https://igcompany.co.uk
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  • Complexities of Team Coaching
    FREE ACCESS to Introduction to Group and Team Coaching: https://www.igcompany.co.uk/gtcnow Why is team coaching often messier, harder and more rewarding than we expect? In this episode, we dive into one of the most nuanced areas of our work: team coaching. If you've ever been asked to work with a team after coaching an individual, perhaps a senior leader, you may have felt that wave of uncertainty: Can I do this? What do I need to know? Am I ready? We’ve been there too. Team coaching is richly rewarding, but it’s also layered, unpredictable, and deeply human. Through this conversation, we unpack many of the real-world complexities you’ll encounter when stepping into this space to show you just how powerful and transformative this work can be. We talk about: Team coaching starts early: success depends on pre-contracting, stakeholder conversations, and clear groundwork before any workshops begin. The team leader’s presence is complex: they may influence or disrupt dynamics; sometimes they lead, other times they step back too far. Nested systems within teams matter: old rivalries, power imbalances, and “ghosts of past managers” can quietly shape the group dynamic. Emotional realities are unavoidable: burnout, reluctance, and anxiety about visibility are common and need sensitive handling. The coach must stay present and neutral: it’s easy to be pulled into the team’s dynamics, but observation without judgement is key. Beware the pull of belonging: coaches can be tempted to become “one of the team,” especially if they miss team environments from past roles, but boundaries are crucial. We wrap up by reminding ourselves (and you) that team coaching is perfectly messy. There’s no tidy formula, but with curiosity, courage, and structure, it becomes one of the most impactful forms of coaching there is. If you’re curious about stepping into this work, we invite you to access our free introduction to group and team coaching course. Whether you’re a coach, a team leader, or someone wanting to navigate team dynamics with more skill and confidence, this is a great place to begin. Key Lessons Learnt: Team coaching starts before the coaching begins. Pre-contracting and alignment conversations are critical. Nested systems matter. Power dynamics, past relationships, and unspoken tensions affect everything. Psychological safety isn’t guaranteed. It must be created, respected, and nurtured. You are not a team member. As a coach, your role is to observe the system without being absorbed into it. It’s okay to feel uncertain. Team coaching is messy by nature, embrace the ambiguity. Timestamps: 00:30 – The reality of being asked to coach a team 01:56 – When the team leader is part of the coaching 03:22 – Nested relationships and power dynamics 05:16 – Creating psychological safety and trust 06:40 – Contracting with the whole team vs. individuals 08:09 – When team members aren’t fully invested 10:19 – Blurred team boundaries and who should be in the room 11:45 – The “ghosts” of past leaders and emotional baggage 13:37 – What to do when someone questions your method 14:35 – Anxiety, exposure, and resistance in team coaching 16:29 – Managing your own bias as the coach 17:53 – The danger of “falling in love” with the team 19:28 – Supervision and support in navigating complexity 20:54 – There’s no one way: team coaching is perfectly messy 21:24 – Free access to the introductory module Keywords: team coaching, complexities of team coaching, coaching team dynamics, psychological safety in teams, coaching resistant teams, coaching team leaders, nested systems in teams, coaching in matrix organisations, team coaching training, group coaching for leaders, how to coach a team, free team coaching course, Links: Free Intro Course: https://www.igcompany.co.uk/gtcnow Main Website: https://www.igcompany.co.uk  
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  • Free Access to Introduction to Group and Team Coaching
    Is group and team coaching the key to unlocking systemic change? In this episode, we explore one of the most common questions we hear from fellow coaches: “How do I actually get started with group and team coaching?” The truth is, stepping into this world can feel daunting, especially if your experience has mostly been in one-to-one sessions. That’s why we’re so excited to offer something a bit special, free access to our Introduction to Group and Team Coaching course. This isn’t a taster or a teaser, it’s the REAL THING. We’re giving you full access to a high-quality, structured programme that’s helped hundreds of coaches begin their journey into group and team work. It’s our way of removing some of the barriers that hold brilliant coaches back, whether it’s cost, confidence, or just not knowing where to start. As we reflect on our own journeys, we remember what it felt like to be curious about group coaching but unsure whether we were “ready” or “qualified enough.” That’s why this course doesn’t just give you tools and techniques, it helps shift your coaching mindset so you can see what’s already possible with the skills you have right now. Inside the course, you’ll find a blend of short videos, live sessions, and practical exercises to help you understand group dynamics and feel confident facilitating real conversations in a group or team environment. Whether you’re a newer coach or you’ve been coaching for years, this free coaching resource will give you a clear path forward. We also share stories from coaches who’ve taken this very step. Some have gone on to work with corporate teams, while others have created their own group programmes or supported community organisations. There’s no single way to do this, and that’s the beauty of it. Once you see how versatile and impactful group coaching can be, your imagination will do the rest. Offering this programme at no cost is something we feel strongly about. The coaching industry needs more confident, skilled group and team coaches – and this is our way of contributing to that. If you’ve been sitting on the fence, we hope this is the nudge you need. You can join the course right now, for free, using the link below. We can’t wait to see what you do with it. Sign up here: https://www.igcompany.co.uk/gtcnow Key Lessons Learnt: 1.      Group coaching is more accessible than you think. Your existing 1:1 skills are highly transferable. 2.      Mindset is everything. Most coaches already have what it takes, but fear or self-doubt can get in the way. 3.      Having a solid introduction matters. Structured learning builds confidence and opens new opportunities. 4.      You don't have to go it alone. Community and support make all the difference when stepping into new coaching territory. 5.      Free doesn’t mean less valuable. This introductory course is full of depth, insight, and practical tools. Timestamps: ·        00:55 – Why we’re offering free access now ·        02:43 – The power and potential of group coaching ·        06:50 – What’s inside the free introduction course ·        10:02 – Addressing mindset blocks and imposter syndrome ·        12:40 – Real stories from coaches who’ve done the work ·        15:30 – How to access the free course and what’s next Keywords: free introduction to group coaching, team coaching course, how to start group coaching, coaching mindset, coaching programme for beginners, group coaching for new coaches, team coaching training, coaching course UK, free coaching resources, how to lead a group coaching session, Links: Sign up here: https://www.igcompany.co.uk/gtcnow Take the Coaching Course Quiz: www.mycoachingcourse.com COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma Purchase our bestselling book ”Deciding to Coach”: https://amzn.to/3UvUe9r Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/ In Good Company (UK) https://www.igcompany.co.uk/ Check out our YouTube Channel https://bit.ly/378rY9a
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  • How to Coach Uncertainty
    What if embracing uncertainty was the key to unlocking your client’s greatest growth In today’s episode, we explore a topic that touches all of us, uncertainty. It’s a word we hear often in coaching sessions, whether it’s said outright or disguised in phrases like “I don’t know”, “I’m not sure”, or “I feel stuck.” We recorded this episode because uncertainty seems to be everywhere; globally, personally, professionally. As coaches, it’s our job to help clients sit with it, understand it, and grow through it. We began with the idea that uncertainty is not a single emotion but a cluster of emotions; fear, anxiety, sadness, even frustration. As coaches, we’ve learnt that uncertainty often shows up when clients face a decision they don’t feel equipped to make not because the options are unclear, but because the emotional load of making a choice is too heavy. Clients don’t just want a solution, they want clarity, safety, and a way to process the messiness of what’s going on. And we unpacked how coaching conversations can become a safe space where the client reconnects with what they do know; values, beliefs, and what they’re sure they don’t want so they can start building from there. Sometimes that clarity starts with the simplest of things: “I know I don’t want this job anymore.” That statement alone can become a foundation, a piece of scaffolding that helps the client begin to navigate what’s next. We also reflected on our own uncertainty as coaches, not knowing where a session will lead, how to hold silence, and how to support clients without providing answers. It’s in these moments that coaching maturity is revealed through our ability to sit with the unknown and stay grounded in presence. Ultimately, this episode is a deep dive into what it means to be human in uncertain times, and how coaches can support clients through those spaces; not by solving uncertainty, but by helping them develop the emotional capacity to be in it. If today’s conversation has sparked reflection about how you hold uncertainty for yourself or your clients, come and explore our Emotions Coaching Practitioner Programme. It’s where we go deeper into the emotional foundations of coaching and support you to grow your confidence in even the most uncertain coaching conversations www.igcompany.co.uk/emotionscoaching Key Lessons Learnt: Uncertainty is a layered emotional experience, often masking feelings like fear, sadness, frustration, or self-doubt. Coaching uncertainty means working with both emotion and decision-making; helping clients find clarity, even if just about what they don’t want. Creating scaffolding from what clients do know gives them something to stand on in the fog. Self-trust is central exploring the client’s relationship to trust, doubt, and belief unlocks agency. Uncertainty often reveals underlying identity shifts or life transitions, and coaching provides a powerful space for processing them. Coaches must also embrace uncertainty, sitting in silence, letting go of “having a plan,” and allowing the unknown to unfold naturally. Client language reveals discomfort with uncertainty, especially when they seek excessive reassurance or avoid decision-making. 5 Coaching Questions for Coaching Uncertainty: What does uncertainty feel like for you in this moment? What do you know for sure right now, no matter how small? Where in your life do you most crave certainty, and why? What strengths or past experiences remind you that you’ve handled uncertainty before? What would trusting yourself look like in this situation? Timestamps: 00:00 – 02:00 – Why we’re talking about uncertainty 02:01 – 05:30 – What is uncertainty and how do clients express it? 05:31 – 08:45 – Emotional foundations: Fear, sadness, anxiety, and powerlessness 08:46 – 12:20 – Exploring decision-making when everything feels unclear 12:21 – 15:35 – Creating “scaffolding” from what clients do know 15:36 – 19:00 – Holding uncertainty in the coaching relationship itself 19:01 – 22:40 – Signs of discomfort with uncertainty in everyday client language 22:41 – 26:00 – Self-trust, strengths and belief work to support navigation 26:01 – 29:45 – Identity, values and uncertainty through life transitions 29:46 – 33:00 – Capacity, wellbeing and when uncertainty signals burnout 33:01 – 36:10 – Coach maturity and your relationship with uncertainty 36:11 – End – Final reflections and next steps Keywords: Coaching through uncertainty, How to coach clients facing uncertainty, Coaching emotional decision-making, Helping clients trust themselves, Coaching tools for uncertain times, Self-trust in coaching, Coaching transitions and change, Working with client doubt, Coaching when outcomes are unclear, Coaching for clarity and confidence,   Links: Take the Coaching Course Quiz: www.mycoachingcourse.com COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma Purchase our bestselling book ”Deciding to Coach”: https://amzn.to/3UvUe9r Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/ In Good Company (UK) https://www.igcompany.co.uk/ Check out our YouTube Channel https://bit.ly/378rY9a
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  • Parenting and Coaching
    Have you ever wondered how coaching tools could completely transform the way you parent? This episode is an honest look at the realities of parenting, the guilt we carry, the mistakes we make, and the tools coaching gives us to navigate it all. We're not perfect parents, and we’re not trying to be. But through coaching, we’ve found more compassion for ourselves, more connection with our children, and more courage to parent in alignment with who we are. As coaches and as parents, we often find ourselves reflecting on how deeply intertwined those two identities have become. In this episode, we explore how coaching has shaped the way we parent, and how those tools have helped us not only survive the hard days, but show up more consciously, compassionately, and confidently for our children. We dive into how self-awareness, developed through coaching, allows us to notice our triggers, pause before reacting, and respond in ways that align with our values rather than our overwhelm. we shared stories of bedtime meltdowns and spaghetti bolognese disasters, and how coaching has taught me to stop, breathe, and ask myself: What’s really going on for me in this moment? We talked about how coaching allows us to support our children in developing emotional literacy, self-awareness, and resilience. Rather than jumping in to fix things when our children face challenges at school or with friends, we’re now more likely to ask thoughtful questions, ones that invite them to explore their feelings, make decisions, and develop their own solutions. We also explored the value of affirmations and belief work with our kids, how just shifting internal messaging from “I can’t do this” to “I can do this” has helped our children succeed in big and small ways, like learning to ride a bike or preparing for cross country races. If today’s episode resonated with you and you’re curious about how coaching could support your own parenting journey, take our free quiz to find out which coaching course is the right fit for you:www.mycoachingcourse.com   Timestamps 00:00 – 02:30 – Why we’re talking about parenting on the podcast for the first time 02:31 – 05:15 – Reacting vs. Responding: Managing triggers through coaching 05:16 – 08:40 – The power of being a role model and articulating emotions 08:41 – 11:10 – The role of questions vs. solutions in parenting 11:11 – 13:58 – Bike riding, belief-shifting, and building resilience 13:59 – 16:45 – Emotional literacy and supporting our children’s self-expression 16:46 – 20:30 – Why self-care isn’t selfish and overcoming parental guilt 20:31 – 24:10 – How values-based coaching influences family life 24:11 – 26:00 – Justice, identity, and raising value-led children 26:01 – 29:15 – Coaching helps parents go from confusion to clarity 29:16 – 32:20 – Embracing imperfection and the gift of coaching in parenting 32:21 – End – Final reflections and how to get started with your coaching journey   Key Lessons: Coaching develops emotional regulation: It gives parents the tools to pause, reflect, and respond rather than react from stress or exhaustion. Kids don’t need fixing, they need listening: Coaching encourages curiosity and open questions that help children work through problems and feelings. Beliefs shape behaviour: Teaching kids to reframe limiting beliefs into empowering ones builds confidence and resilience. Modelling matters: The way we treat ourselves teaches our children how to care for their own wellbeing. Values drive connection: Naming and living family values helps children understand their emotions and actions. Self-care is not selfish: Looking after ourselves enables us to show up as the kind of parent we want to be. Coaching tools benefit the whole family: From affirmations to emotional check-ins, these techniques promote stronger, healthier relationships.   Keywords: Coaching and parenting, How coaching helps parents, Coaching tools for mums and dads, Emotional regulation for parents, Belief work with children, Parent coaching techniques, Family values and emotional literacy, Coaching for self-care, How to parent without guilt, Mindful parenting through coaching,   Links: Take the Coaching Course Quiz: www.mycoachingcourse.com COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma Purchase our bestselling book ”Deciding to Coach”: https://amzn.to/3UvUe9r Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/ In Good Company (UK) https://www.igcompany.co.uk/ Check out our YouTube Channel https://bit.ly/378rY9a
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About The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

The Coaching Crowd® Podcast is a weekly podcast for compassionate, courageous leaders, HR professionals and high achievers who are passionate about helping others to find alignment in their lives through coaching, and who are thinking of training and developing as a coach. Hosted by Zoe Hawkins and Jo Wheatley, Founders of Global Coaching Training Company “In Good Company” (https://www.igcompany.co.uk). Zoe and Jo are Master Accredited, Award Winning and Multi Award Nominated coaches, coach trainers and coach supervisors. They are authors of the best selling book ‘Deciding to Coach: The Mindset & Business Strategy For Aspiring Coaches’. Each episode focuses on a different element of what it is to be a coach and you’ll listen in as Zoe and Jo discuss the topic through different lenses. You’ll discover practical tools and resources you need to support your coaching as you learn all about becoming a qualified and certified coach. This podcast is a go-to resource for learning more about coaching and the mindset needed to be a world class coach. You’ll learn how to enable clients to truly know who they are, what their hearts call for and how to understand their values, beliefs and unconscious needs. Coaching goes beyond professional success and personal fulfilment and focuses on supporting everyday mental health. As you learn more about coaching, you learn to coach yourself. You are In Good Company with The Coaching Crowd®. In Good Company offers accredited coaching qualifications for individuals and organisations around the world, as well as ground breaking accredited CPD for coaches such as the trade marked Emotions Coaching Practitioner Training. You can join our courses and learn more about our communities here www.igcompany.co.uk and take our free quiz to find out which coaching course is right for you www.mycoachingcourse.com.
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