The Perfect Scam

Eric's day-to-day interactions at the gas station where he works have taught him to recognize when something isn't quite right with one of his customers. He's also aware that the crypto kiosk in the store is a tool that is used by criminals to steal money from fearful victims. So one day when Ellen enters the store, talking on her cellphone while frantically looking for the store's crypto kiosk, Eric knows it's time to step in.

Joyce is a retired teacher who works part-time with special needs kids. She's recently divorced after a long marriage, facing a cancer scare, and acting as the primary caregiver for her 96-year-old mother. With all of this weighing on her, she becomes the target of a tech support scam. Over months of instilling fear, the criminals steal more than $1 million from her retirement savings. Kathy Stokes of the AARP Fraud Watch Network stops by to discuss the new "Pause. Reflect. Protect." campaign aimed at combating scams like these.

Josh loves his job as a full-time novelist, but writing and working from home don't give him many opportunities to meet people. So he decides to try a dating site and connects with a woman named Hannah. After months of conversation and growing closer, Hannah tells Josh about her cryptocurrency investments and encourages him to invest as well. Over time, he puts in more than $100,000 and watches his money grow. When he tries to withdraw money from his account, it is frozen and Hannah disappears. Panicked, Josh searches for help online and finds a company that claims to trace and recover stolen crypto funds. The tragedy only deepens when he turns to family for help paying the company's fees.

When Manny, an Air Force veteran living in Las Vegas, loses his wife of 62 years, he turns to playing Publishers Clearing House online games to help ease his loneliness. He is thrilled when, one day, he receives a call from Publishers Clearing House informing him that he has won a $7.5 million prize. Manny dreams of finally replacing his old water heater, fixing up his house, and leaving a substantial legacy for his children, but first he must pay fees to release the prize money. The scam continues for months, draining Manny's savings, until Manny's daughter receives a call from an FBI agent. The story has a hopeful ending as local media and businesses come to Manny's aid.

David is a retiree who remains active in his Florida community, but he would like to have someone to share his life with. When an Indiana woman named Bonnie strikes up a friendship with David on Facebook, he is delighted but cautious. A video call is reassuring, and their relationship deepens over several months. They make plans to move in together after Bonnie completes a large interior design job in Australia. Bonnie will be paid millions for the job, so when she needs to borrow $25,000 to pay the upfront cost for workers, David is confident she will pay him back. But when the bank notifies him of another transfer from his home equity line of credit, David knows that Bonnie is a fraud and possibly an AI creation. Ricardo Amper, founder and CEO of Incode Technologies, explains the surprising ways AI may be used in scams and why the best tool to combat AI scams may just be … AI.