Powered by RND
PodcastsBusinessTheBeardedFinisher Podcast
Listen to TheBeardedFinisher Podcast in the App
Listen to TheBeardedFinisher Podcast in the App
(524)(250,057)
Save favourites
Alarm
Sleep timer

TheBeardedFinisher Podcast

Podcast TheBeardedFinisher Podcast
Zach Shrum
Welcome to TheBeardedFinisher Podcast, where we dive deep into the world of finishing, painting, manufacturing, and supply chain. Join me as I chat with finishe...

Available Episodes

5 of 42
  • Mastering Customer Engagement & Business Efficiency with Tanner Mullen
    Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum sits down with Tanner Mullen, founder of DripJobs, to discuss his journey from running a painting business to developing a software solution tailored for contractors. Tanner shares how his firsthand experience in the painting industry led him to recognize the need for automation, customer engagement strategies, and streamlined project management. The conversation dives into the importance of setting clear expectations, aligning sales and production, and managing difficult customers. Tanner also highlights the power of follow-ups, systemizing estimates for consistency, and using technology to scale a business effectively. He shares insights on leadership, extreme accountability, and balancing entrepreneurship with family life. This episode is packed with valuable lessons for painting contractors looking to grow their business through automation and smarter customer interactions. Key Takeaways: Tanner transitioned from a corporate job to owning a painting business before launching DripJobs. Automating customer follow-ups can significantly improve lead conversion. Understanding the customer journey helps refine engagement and sales strategies. Systemizing estimates ensures consistency and accuracy in pricing. Aligning sales and production expectations is crucial for customer satisfaction. Managing difficult customers requires patience and strong communication skills. Leveraging technology can streamline operations and help scale a business. Extreme accountability is essential for leadership and business success. Balancing work and family life is key to long-term fulfillment. Titles: From Painter to Software Innovator: Tanner Mullen’s Journey with DripJobs Automating Success: How DripJobs is Changing the Painting Industry Mastering Customer Engagement and Business Growth with Tanner Mullen Sound Bites: "I always wanted to own a business." "It's like crafting a masterpiece." "How do you eat an elephant? One bite at a time." "You can charge more." "Family is number one on my list." "Embrace technology." Chapters: 00:00 — Introduction to Tanner Mullen 01:14 — From Painting to Business Ownership 04:32 — The Birth of DripJobs and Its Mission 10:32 — Understanding Customer Engagement and Follow-Ups 16:38 — Transitioning from Painting to Software Development 20:31 — Challenges in Software and Business Management 23:38 — Taking It One Step at a Time in Business Growth 24:08 — Setting Expectations for Better Leadership 25:02 — The Joy of Transforming Spaces Through Business 26:32 — Managing Difficult Customers with Patience 28:43 — Extreme Accountability and Leadership Lessons 30:34 — Aligning Sales and Production for Efficiency 32:32 — The Importance of Customer Venting and Listening 33:31 — Setting Expectations in Estimates for Clarity 36:55 — Synchronizing Sales and Production Teams 40:00 — Leveraging Technology for Business Efficiency 42:59 — Understanding and Implementing Production Rate Estimating 46:32 — Why Systemizing Estimates Improves Consistency 51:54 — Exclusive Offer for Podcast Listeners 01:01:07 — Enhancing Customer Engagement with Technology 01:04:14 — Balancing Work, Family, and Business Growth
    --------  
    1:04:47
  • Revolutionizing Manufacturing: Jeff Halonen on Steelhead Technologies & Automation
    Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum interviews Jeff Halonen, co-founder of Steelhead Technologies, to discuss how digital solutions are transforming job shop and service-based manufacturing. Jeff shares his journey from a mechanical engineering background at General Motors to building Steelhead, a software platform designed to improve workflow efficiency, job costing, and communication in the coatings and manufacturing industries. The conversation highlights the complexities of coating processes and the growing need for automation and professionalization in the industry. Jeff explains how Steelhead reduces transaction costs, enhances customer experience through real-time visibility, and provides scalable solutions for businesses looking to grow. They also discuss how implementing the right software can improve work-life balance, streamline bidding and tracking, and ultimately drive long-term business success. Key Takeaways: Steelhead Technologies provides a purpose-built platform for job shop manufacturing. The software integrates ERP and MES functionalities to enhance efficiency. Digital solutions are essential for managing complex coating processes. Job costing, real-time visibility, and workflow automation improve profitability. Reducing transaction costs leads to greater productivity and customer satisfaction. Implementing software involves mapping key processes for seamless adoption. Scaling a painting or coating business requires effective job tracking and automation. Professionalizing the industry through technology leads to long-term growth. A well-integrated system allows for better work-life balance and business control. Titles: Revolutionizing Coatings & Manufacturing: Jeff Halonen on Steelhead Technologies Scaling Job Shops Through Automation & Digital Solutions How Steelhead Technologies is Transforming the Coatings Industry Sound Bites: "Where were you 10 years ago?" "You make money by shipping goods." "We want to cut transaction costs." "You have to automate a lot of tasks." "This is going to be a game changer." "Your work should be able to double." Chapters: 00:00 — Introduction to Steelhead Technologies 03:03 — Jeff Halonen’s Background & Journey from GM to Software Innovation 06:06 — The Need for Digital Solutions in Manufacturing 08:59 — Addressing the Complexity of Coating Processes 12:11 — Steelhead’s Key Features & Industry Impact 15:01 — Workflow Management & Automation in Coating Shops 18:07 — Software Implementation & Customization 20:46 — Tracking Costs & Business Performance in Job Shops 24:00 — The Future of Custom Production & Finishing 28:40 — Scaling Painting Businesses Through Automation 30:05 — Transforming Workloads & Work-Life Balance 32:00 — Professionalizing the Painting Industry with Technology 35:17 — Streamlining Software Implementation for Efficiency 39:13 — Integrating Systems to Reduce Operational Costs 45:45 — Investment & Cost-Effectiveness of Software Solutions 48:34 — Enhancing Customer Experience & Community Engagement 51:31 — Navigating Competition in the Coatings Industry
    --------  
    55:32
  • From Mortgages to Paint Cans: Kyle Hansen’s Journey in Distribution
    Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum interviews Kyle Hansen, a paint distributor from Calgary and owner of a Benjamin Moore paint store. Kyle shares his journey from the mortgage industry to the paint distribution world, detailing the challenges of inventory management, understanding product lines, and the critical role of market research. The conversation dives into lessons Kyle has learned about navigating the paint business, including mastering the art and science of color and stain matching, building a strong support network, and adapting to the industry’s shift toward water-based coatings. Kyle also offers practical advice for aspiring distributors and insights into future trends shaping the paint industry. Key Takeaways: Kyle transitioned from the mortgage industry to paint distribution, gaining hands-on experience in running a retail business. Effective inventory management is crucial for maintaining cash flow and business success. Understanding product lines and building strong partnerships with suppliers is key. Market research and forecasting help in making informed business decisions. The paint industry requires a balance between offering product variety and specialization. Customer service and relationship building are vital in a small and interconnected industry. Color matching is both an art and a science, and finding skilled matchers is rare and valuable. The industry is shifting toward water-based coatings due to environmental and performance advantages. Building personal equity, a supportive network, and continuously learning are essential for long-term success. Titles: From Mortgages to Paint: Kyle Hansen’s Journey in Distribution Mastering Inventory, Color Matching, and Industry Trends with Kyle Hansen Navigating the Paint Business: Insights from a Calgary Distributor Sound Bites: "My savings account is sitting in paint cans." "I wouldn't let anybody pay me to paint their house." "The most important thing is to try to absorb as much as possible." "You never want to be the smartest person in the room." "The industry is small, and relationships matter." Chapters: 00:00 — Introduction to Kyle Hansen and His Paint Industry Journey 06:04 — Transitioning from Mortgages to Paint Distribution 11:58 — Overcoming Inventory Management Challenges 18:06 — Understanding Product Lines and Supplier Partnerships 24:01 — The Role of Market Research and Forecasting 29:57 — Lessons Learned from Running a Retail Business 35:52 — Navigating the Learning Curve in Paint Distribution 39:26 — Building a Support Network for Success 43:01 — The Art and Science of Color Matching 49:51 — Tackling Challenges in Stain Matching 55:36 — The Rise and Adoption of Water-Based Coatings 01:00:08 — Advice for Aspiring Paint Distributors 01:03:08 — Industry Insights and Future Trends
    --------  
    1:07:41
  • The Fine Finish Institute: Shane Woods’ Journey of Redemption and Advocacy
    Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum interviews Shane Woods, founder of the Fine Finish Institute, a non-profit organization dedicated to vocational training and community support in the finishing industry. Shane shares his powerful story of overcoming addiction and finding purpose through service, emphasizing the transformative power of education and collaboration. The conversation explores Shane’s vision for an inclusive and supportive industry, innovative finishing techniques, and the importance of certification in the trade. Shane also discusses his personal health journey, his passion for teaching, and the mindset shift required to view money as a tool for success. Key Takeaways: Shane Woods grew up in a family of craftsmen and artists, which shaped his career. He overcame significant struggles with addiction, finding purpose through service. The Fine Finish Institute offers vocational training to those in recovery and the broader community. Foundational skills and education are critical to success in the finishing industry. Shane aims to address the lack of formal certification for craftsmen. Collaboration and compassion are vital for fostering a supportive industry. An online platform for training and resources is part of Shane’s vision. Preparation and cleaning are essential steps in the finishing process. Shane’s health journey underscores the importance of personal growth alongside professional success. Titles: From Addiction to Advocacy: Shane Woods’ Mission for the Finishing Industry Empowering Craftsmen Through Education and Service: Shane Woods’ Story The Fine Finish Institute: Transforming Lives and the Finishing Industry Sound Bites: "I just needed, you know, get out of my way." "I was actually searching for that feeling of servitude." "Cleaning is the most important part." "Money isn't mine; it's a tool." "This will be something that will be there forever." Chapters: 00:00 — Introduction to Shane Woods and His Journey 01:00 — Early Life and Influences in Craftsmanship 02:56 — Career Beginnings and Initial Challenges 05:59 — Struggles with Addiction and Recovery Journey 10:10 — Finding Purpose Through Service to Others 11:58 — Founding the Fine Finish Institute 19:02 — Building a Non-Profit for Vocational Training 22:00 — The Importance of Certification in the Finishing Industry 27:59 — Transforming the Industry with Education and Collaboration 32:11 — Innovative Finishing Techniques and Tools 34:40 — The Role of Training and Community Support 36:57 — Adopting New Coatings and Techniques 48:44 — Business Coaching and Insights for Contractors 51:32 — Personal Growth and Shane’s Health Journey 59:03 — Connecting with the Community and Shared Resources
    --------  
    1:00:50
  • Building Legacy and Community: Insights from Aaron Moore of Moore’s Refinishing
    Episode Summary: In this episode of The Bearded Finisher Podcast, host Zach Shrum interviews Aaron Moore from Moore’s Refinishing to discuss his journey from high school woodshop enthusiast to successful business owner. Aaron shares his insights on the transformative role of social media in business growth, the importance of building client relationships, and adapting to market changes. They delve into niche markets, the challenges and strategies of content creation, and the rewarding process of teaching and mentoring others in the woodworking and refinishing community. The conversation explores the philosophy behind finishing product selection, emphasizing quality and technique, with a special nod to Mohawk products. Aaron and Zach discuss the patience required in refinishing, the significance of branding and legacy, and the value of collaboration within the coatings industry. They also touch on Aaron’s desire to write a book to share his knowledge and inspire the next generation of finishers. Key Takeaways: Aaron started his journey as a high school woodshop student and worked his way up through hard work. Social media has revolutionized how refinishing businesses connect with customers and grow. Building strong client relationships and staying adaptable is key to navigating market changes. Content creation requires authenticity and consistency to reach niche markets. Teaching and mentoring not only help others but also deepen personal understanding and skills. Writing a book can be a powerful tool for sharing knowledge and building a legacy. Quality finishing products like Mohawk can significantly enhance results. Refinishing requires patience, preparation, and a commitment to technique. Collaboration and community building are vital in the coatings industry. Titles: Building a Refinishing Legacy: Aaron Moore’s Path to Success Social Media, Technique, and Mentorship: Insights from Moore’s Refinishing Mastering Refinishing: Aaron Moore on Business, Branding, and Community Sound Bites: "I was the grunt." "You have to show the work and you have to prove yourself." "I just want to see everyone succeed." "It's all in the technique." "Mohawk has the market on touch-up stuff." "The coatings world is an incestuous community." Chapters: 00:00 — Introduction to Moore’s Refinishing 02:12 — Aaron’s Journey into Refinishing 09:10 — Transitioning to Business Ownership 18:01 — The Impact of Social Media on Business Growth 25:32 — Navigating Market Changes and Embracing Competition 26:24 — Leveraging Social Media for Success 30:17 — Understanding Niche Markets and Content Creation 34:16 — Writing a Book: Sharing Knowledge and Experience 39:55 — The Value of Teaching and Mentoring in Refinishing 45:24 — Selecting the Right Finishing Products for Quality Results 53:58 — Mastering Technique in the Art of Finishing 56:42 — Exploring the Benefits of Mohawk Products 01:00:39 — The Interconnected Nature of the Coatings Industry 01:02:48 — The Patience and Skill Behind Refinishing 01:07:20 — Legacy and Branding in Refinishing Businesses 01:10:10 — Teaching and Inspiring the Next Generation
    --------  
    1:19:05

More Business podcasts

About TheBeardedFinisher Podcast

Welcome to TheBeardedFinisher Podcast, where we dive deep into the world of finishing, painting, manufacturing, and supply chain. Join me as I chat with finishers, painters, manufacturers, and suppliers, sharing their stories, insights, and expertise. It’s like sitting down with old friends over a beer, where every conversation is filled with valuable nuggets of wisdom and experience. At TBF LLC, I offer bespoke consulting and coaching services tailored to the needs of businesses in the painting and finishing industry. With a focus on sales growth, technical training, production efficiency, and employment services, my aim is to empower companies to thrive in this dynamic sector. Let’s work together to elevate your business to new heights. Connect with me to stay updated on the latest episodes of TheBeardedFinisher Podcast and explore how TBF LLC can support your business goals.
Podcast website

Listen to TheBeardedFinisher Podcast, Informed Decisions Independent Financial Planning & Money Podcast and many other podcasts from around the world with the radio.net app

Get the free radio.net app

  • Stations and podcasts to bookmark
  • Stream via Wi-Fi or Bluetooth
  • Supports Carplay & Android Auto
  • Many other app features
Social
v7.7.0 | © 2007-2025 radio.de GmbH
Generated: 2/12/2025 - 4:49:43 PM