Enter the Boardroom

Peter Norris is Chair of the Virgin Group. Formerly, he was CEO of Barings Bank during its fateful collapse in the mid 1990s. Listen to this episode to hear about: Three moments that shaped how Peter behaves in the boardroom (00:59) Why Peter took responsibility for a fraud he didn’t commit (11:23) The one question every board should ask when the numbers look too good to be true (14:27) How fraud gets stronger every day it goes undetected (16:11) The moment Peter Norris knew Virgin Atlantic might not survive (18:01) What a Chair should do when their company is facing extinction (19:07) The four buckets Virgin Atlantic focused on to survive COVID (22:15) The Richard Branson PR disaster (23:50) How Virgin Atlantic saved itself with no shareholder and no government support (24:54) Peter’s thoughts on Brexit (29:15)⚡The Lightning Round ⚡(33:04)

Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: [email protected]
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Claire Bassett is Chair of The Property Ombudsman and the Serious Fraud office and Registrar of Consultant Lobbyists. She has extensive board experience on government, public sector and arm’s length boards. Listen to this episode to hear about: The moments that have shaped how Claire operates as a board member (01:07) Why the most supportive Chairs are also the most challenging (04:23) The three things you need to understand before joining an Arm’s Length Board (ALB) (08:01) Where first-time government NEDs go wrong (11:08) Why the best NEDs do their challenging before the meeting even starts (14:46) Boards have to know when stopping things is more valuable (17:30) The bravest thing a board can do (20:19) The biggest challenges of being on an ALB (22:12) The NED’s responsibility during a media storm (24:03) How to build a portfolio in the ALB landscape (28:31) Claire’s key advice to take into your next board interview (33:38) ⚡The Lightning Round ⚡ (36:44)

Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: [email protected]
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Simon Calver is best known for his time as CEO of LoveFilm. He was then CEO of Mothercare plc. Tune in to this episode to hear about: The three choices that most shaped LoveFilm’s growth journey (01:23) How LoveFilm's board dealt with a hostile merger (05:53) Why Chairs should never be an investor directors (09:16) The most empowering thing a board can say to a CEO (11:16) How Simon knows if a business is customer-centric (13:25) Why appointing a customer NED is the worst thing you can do for your customers (15:45) The problem Mothercare was facing when Simon joined as CEO (17:51) Why boards should stress-test assumptions (23:24) The cautionary tale of the CEO couldn’t speak to his Chair (25:30) What the first item on every board agenda should be (27:26) How to fix a broken founder-board relationship (28:42) ⚡The Lightning Round ⚡ (36:42)

Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: [email protected]
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Rachel Carrell is CEO of KoruKids, a UK-based childcare company which has delivered 4 million hours of childcare. Previously, she was CEO of DrThom. Listen to this episode to hear about: The most difficult board discussion Rachel has had (00:55) How to guide a founder without overstepping (03:35) Why sharing your experience is more valuable than giving advice (06:49) Three most significant boardroom moments from Rachel’s Koru Kids journey (09:16) The benefits of a PR crisis (11:36) Why emotional support is an important governance tool (15:27) How industry outsiders add value on boards (17:33) Why board members shouldn't stay high level (22:46) The 3 different buckets of board value (25:58) The positives of having only investor directors on your board (28:48) Why boards need to think more about supporting parents (34:43) ⚡The Lightning Round ⚡(37:41)

Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: [email protected]
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

Adam Warby is Chair of Ocado Group and CEO Emeritus of Avanade. Previously, he was Chair of Heidrick & Struggles and Chair of Softwareone. Listen to this episode to understand Adam's thoughts on: When CEOs should hold their ground against the board (01:01) Lessons from coming in as the first CEO after the founder (04:54) When it’s time to refresh your company values (07:34) What boards get wrong about CEO succession (12:45) What comes after leading a 38,000-person business (16:47) Compensation:The hidden problem with partnership reward models (18:31) Why boards should have internal and external CEO candidates (21:12) The moment Adam was voted off the board as chair (24:47) The importance of understanding shareholder intentions (26:37) What success looks like on the Ocado board (32:30) Where does a chair's authority really come from? (36:16)⚡The Lightning Round ⚡(37:25)

Host: Oliver Cummings
Producer: Will Felton
Editor: Penelope Coumau
Music: Kate Mac
Audio: Nick Kold
Email: [email protected]
Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom