Trade Tales

Erin Gates joins the show to answer a question from a designer trying to establish boundaries with clients who requested revisions too late in the design process. Gates offers advice on the importance of documenting client communication to keep all parties accountable, the value of setting expectations early and how charging hourly can protect a firm in cases of revision.LINKSErin GatesKaitlin PetersenBusiness of HomeThis episode was sponsored by Four Hands and Crypton.

Richard Anuszkiewicz has been a rising star in the kitchen and bath industry since his design school days. He spent the better part of his career working within other design businesses—now, he’s starting a new era at the helm of his own. In this episode, he shares how he is developing professional extracurriculars outside of design, why he wants to be a chameleon for each client’s style, and why he evaluates his career goals every six months. LINKSRichard AnuszkiewiczKaitlin PetersenBusiness of HomeThis episode was sponsored by Universal and Joon Loloi. 

Ashley Hughes joins the show to answer a question from a designer who is looking to reach the next level of clientele. Hughes, whose firm is based in Dallas, offers advice on the importance of auditing your existing clientele, how to create a rendering that reflects the client you want to attract, and finding the vendors that align with your ideal demographic.LINKSAshley HughesKaitlin PetersenBusiness of HomeThis episode was sponsored by Four Hands and Crypton.

Lilse McKenna honed her craft under some of New York’s top design talents before striking out on her own. She learned from the best when it comes to systems and processes, but as the leader of her own firm, she’s also left room for her own creativity to run wild. On this episode, she shares how she honed her firm’s aesthetic and what it takes to find clients who are looking for her creative voice.LINKSLilse McKennaKaitlin PetersenBusiness of HomeThis episode was sponsored by Universal and Joon Loloi. 

Designers Heather Fujikawa, Jean Stoffer and Grace Start joined host Kaitlin Petersen for a live episode of the show—recorded at the Four Hands showroom in Austin—to hear anonymous designer questions on topics like post-pandemic recruiting tactics, discussing price changes with clients in the era of tariffs, and expanding a firm’s client base to include out-of-state projects. The trio jumped in with advice on modeling your ideal work culture for new team members, staying level-headed in money conversations, and prioritizing communication and organization when working with out-of-state clients.LINKSHouse SprucingJean Stoffer DesignKaitlin PetersenBusiness of HomeThis episode was sponsored by Four Hands and Crypton.