Today I am chatting with Multicultural wedding photographer Nick Rutter. With over 17 years in the wedding industry, Nick is known for his natural, creative and colourful photography. We talk about his journey so far, the lessons he's learnt along the way and how he challenges himself to keep his creativity alive.Follow Nick on InstagramVisit Nicks websiteTime Stamps:00:30 - Starting a Journey in Multicultural Weddings00:38 - The Journey of a Wedding Photographer15:51 - The Journey of Learning and Growth in Photography19:30 - Breaking into Multicultural Wedding Photography26:43 - Exploring New Perspectives in Photography38:07 - Shifting Trends in Wedding Photography45:37 - The Impact of Social Media on Photography BusinessMentioned in this episode:Need some support over the next few months?Whether it's ongoing support at part of the Wed Pro Members Lounge or a high level marketing strategy 1-1 - I am here to help. Don't go it alone this Autumn, let's work together to take your wedding business to the next level.Wedding Pro Members Lounge
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Part 4 - Is your customer service up to scratch?
You've made the sale, but that's just the start of the journey! How can you offer exceptional customer service so that your customers rave about you to their friends? Today is the final part of our 4 part summer series where we talk about how to excel when it comes to boundaries and customer service.Time Stamps:00:04 - The Next Steps After the Sale01:35 - Setting Boundaries and Expectations in Customer Service12:00 - Surprise and Delight in Customer Service16:06 - Dealing with Difficult Customer Situations22:32 - Effective Customer Service Strategies
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Part 3 - Making the sale!
The enquiry lands in your inbox.... now the question is, can you turn it into a sale? Today I am going to be sharing best practices and top tips to help your conversion rate increase. Limit ghosting and time wasters and start getting higher quality sales in your wedding business.Want us to help build your CRM? See the Wedding Pro Agency info here.Try out BriteBiz for your businessTime Stamps:00:04 - Understanding the Customer Journey03:58 - The Customer Journey: Response Time and Automation14:34 - Automating Customer Interactions and Follow-Ups23:05 - Next Steps in the Sales Call ProcessMentioned in this episode:Wedding Pro AgencyNeed help and support this summer? Let us take some of the marketing tasks off your hands so you can remain consistent all summer long. From blog post writing to content creation, email marketing to website updates and even building out your CRM system, we can help. Get in touch to find out more.Wedding Pro Agency
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Part 2 - Getting the enquiries!
This August on the podcast I am walking you through a step by step analysis of the customer journey. Today in part two we talk about getting the enquiries. People may know you exist, but are you doing enough to turn those viewers into enquirers!Time Stamps:00:07 - Understanding Client Engagement in Wedding Businesses01:04 - Understanding the Inquiry Stage of the Customer Journey04:42 - Marketing Strategies for Wedding Professionals08:09 - Understanding the Importance of Testimonials in Business11:10 - Understanding the Customer JourneyMentioned in this episode:Wed Pros Live in LondonJoin the wedding education event of the year as I bring Wed Pros Live to London.
Join us on Wednesday 25th March 2026 at the Royal Horseguards Hotel in London for a full day of high energy, high level wedding education.
Get your tickets now!Wed Pros Live 2026
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Your wedding business customer journey part 1 - discovery
This August I am recording a special mini series here on the podcast all about the customer journey funnel. This is what I do with my one to one clients, so I am going to give you an insight into that process so you can work on it too.This week we are talking about the discovery part of the funnel - this is the point where potential couples come across your business. Are you standing out from the crowd?Book a discovery call to talk about working 1-1Find out more about the members loungeTime stamps00:05 - Introduction to Customer Journey in Wedding Business00:47 - Introduction to the Customer Journey04:57 - Exploring Marketing Strategies07:42 - Understanding Marketing Channels for Weddings11:18 - Identifying Client Sources and Patterns
About Wedding Pros who are ready to grow - with Becca Pountney
Are you a wedding business owner that wants to grow your business for success?
You are in the right place as you tune into the UK's leading Wedding Industry podcast.
If you want to take your creative passion and turn it into a successful, profitable business doing what you love, you are in the right place.
In the Wedding Pros who are ready to grow Podcast wedding business consultant and speaker Becca Pountney will share her expert tips and practical advice to help you find success.
In this podcast you will find a mixture of actionable steps, guest experts and other wedding pros who want to share their journey with you. Get ready to laugh, cry and most of all get inspired to grow your dream wedding business.
Ireland