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Business-First Creatives

Colie James
Business-First Creatives
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  • How Booked-Out Service Providers Scale with Productization with Emylee Williams
    What happens when you’re no longer struggling to get clients, but you still feel like your business has hit a ceiling? If you’ve got inquiries rolling in, your conversion rate is solid, yet you’re still not satisfied, this episode is for you. Emylee Williams of Sold Out Services and I unpack the business moment when “capacity full” meets “what’s next?” We dig into the strategy behind productizing your service, building an offer ecosystem, and unlocking more value from your best clients.Find It Quickly00:24 - The Struggle Beyond Success00:46 - Meet Emylee Williams01:56 - Understanding Productization04:06 - The Importance of Results07:50 - Defining Your Offer Ecosystem11:32 - Identifying Level 10 Clients15:11 - Maximizing Lifetime Client Value20:10 - The Journey of Offer Refinement21:59 - The Importance of Workflows23:14 - The Blueprint Launch23:46 - The Value of Complete Systems24:39 - Communication and Workflow Effectiveness27:38 - The Joy of Client Success31:25 - Productization in Photography40:52 - Register for the WebinarMentioned in this EpisodeSell the Damn Service: Ep 12 with Colie JamesAnnemie's Business Model QuizProductized Services Framework Webinar on November 11th, 2025Connect with EmyleeWebsite: soldoutservices.comInstagram: instagram.com/emyleesaysYoutube: youtube.com/@EmyleeWilliamsPodcast: soldoutservices.com/podcast
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  • Why I’m Focusing on Dubsado for Photographers (and How It’s Simplifying My Business)
    If you’ve ever found yourself juggling too many offers, too many audiences, or just feeling like your message got a little… fuzzy — this one’s for you.In this episode of Business-First Creatives, I’m sharing the story behind my own full-circle moment: why I’m returning to my roots as a Certified Dubsado Specialist for Photographers, and how refinement — not expansion — is the real growth strategy.But first, I want to invite you to my brand-new free training, Untapped Revenue, happening Wednessday, November 12th at noon MT.If you’re a photographer who’s tired of chasing new leads, you probably don’t need more inquiries — you just need smarter systems that help you book, rebook, and retain the clients already sitting in your inbox.👉 Save your free seat at coliejames.com/revenue
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  • Using Human Design to Transform Your Business Strategy with Breanna Owen
    If you’ve ever felt like traditional business advice just doesn’t fit you, this episode is your permission slip to stop trying to follow someone else’s blueprint and explore one that works for you. In this episode, Breanna Owen joins me to unpack what it actually means to run your business in alignment with your human design.Turns out, I’m a 3/5 Emotional Manifestor, and before today's conversation I had no idea what that meant. Listen in as Breanna breaks down what that means, why I do things the way I do, and how I can leverage this information to transform my business strategy.Find It Quickly00:24 - Getting My Birth Time for My Human Design Reading01:07 - The Human Design Journey02:49 - Discovering the Manifester Type07:11 - Applying Human Design in Business11:29 - Embracing the Manifester Energy17:34 - Guilt Motivation and Leadership23:50 - Exploring Other Human Design Types24:11 - Understanding Generators in Business26:20 - The Role of Business Coaches29:30 - Human Design and Ideal Audience30:17 - Profile Lines and Their Impact32:54 - Marketing Strategies Based on Human DesignConnect with Breannaowenyourmark.cominstagram.com/owenyourmark
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  • Systems in Session: How We Built a Luxury Client Experience Inside HoneyBook with Kelly Bullock
    Kelly Bullock was the very first Systems in Session client — before the offer even had a name. In this episode, we dive into how she turned her high-touch, luxury photography experience into an organized HoneyBook system that doesn't feel impersonal.As a full-time CRNA, mom of three, and family photographer, Kelly shares how systems helped her balance it all, delegate confidently, and reclaim time for both her clients and her life. We also talk about what luxury really means—and why it’s more about care and consistency than cost or extras.If you’ve ever wondered how to automate without losing the personal touch, this one’s for you.What You’ll Hear:00:00 How Systems in Session started with a podcast idea03:10 How Kelly was using Honeybook before CRM Blueprint and Systems in Session06:30 Balancing two careers and a high-touch experience10:13 How we built automations that still feel human17:00 Why we redid her automations right after building them20:30 Should you hire before or after you build your systems?24:00 Redefining what “luxury” really means28:20 How systems gave her time back for life and familyMentioned in This Episode:→ Systems in Session — 2 spots left to lock in 2025 rates→ Connect with Kelly - kellybullockphotography.com/mentoring→ Root to Rise Mastermind with Sabrina Gebhardt
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  • Should You Ditch Your CRM?
    Thinking about ditching your CRM after the latest price increase? Before you rage-cancel Dubsado, HoneyBook, or whatever tool’s testing your patience, listen to this episode. In this episode, I’m breaking down what your CRM actually does behind the scenes, why Google Workspace isn’t a true replacement, and how to decide if your CRM just needs a tune-up instead of a total breakup.If you’re ready to get your money’s worth from the CRM you already have, check out Systems in Session — my 60-day sprint to streamline your backend and build a client experience that runs like clockwork. There are 2 spots left for Q1 to lock in a 2025 price.Want personalized feedback on your current client experience instead? Book a Client Experience Audit.
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About Business-First Creatives

Every creative deserves to turn their craft into a business that brings them joy and profit. Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle. Your host is Colie James, a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!
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