Leading with Hearts and Minds

• “If Not Me, Who? Claire Zangerle on Purpose and Leadership in Nursing”

  In this episode of Leading with Hearts and Minds, Marie Kilduff speaks with Claire Zangerle, CEO of the American Organisation for Nursing Leadership and CEO of the American Hospital Association. Claire describes her unconventional path into leadership, from a second career in nursing to leading two of the most influential healthcare organisations in the United States. She reflects on the lessons learned along the way: the value of vulnerability, the importance of finding your “why,” and why leadership is as much about how we lead as what we achieve. From addressing workplace incivility and burnout to inspiring the next generation of nurse leaders, Claire’s message is both practical and deeply human: nurses shouldn’t just have a seat at the table, they should set the table. 🎧 Listen for insights on: Redefining what leadership looks like in nursingBuilding confidence and authenticity as a leaderAddressing bullying and incivility in healthcareFinding purpose and balance in demanding roles Follow Leading with Hearts and Minds for more conversations with those shaping the future of compassionate, courageous healthcare leadership.

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• "Civility Saves Lives: Chris Turner on Respect, Teams, and Safer Healthcare"

  In this episode of Leading with Hearts and Minds, we speak with Dr. Chris Turner, Emergency Medicine Consultant and co-founder of Civility Saves Lives. Chris shares how repeated experiences in governance made him realise that patient safety is not only about protocols and checklists, but also about how we treat each other. He explains how incivility hijacks the brain, reduces performance, and can ultimately put lives at risk. From a small talk in Redditch to a TEDx talk viewed by over half a million people, Civility Saves Lives has evolved into a global movement. Chris discusses the science behind civility, the role of apology and humility in leadership, and practical ways to address uncivil behaviour with compassion rather than blame. This is an important reminder that civility is not a nice-to-have in healthcare; it is essential for safe and effective teams. Learn more at www.civilitysaveslives.com

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• Clarity, Courage, and Compassion: Michael Comyn in Conversation

  Episode 1 – Season 2 Marie Kilduff in Conversation with Michael Comyn Season 2 of Leading with Hearts & Minds opens with a deeply personal and practical conversation. Marie Kilduff talks with host Michael Comyn about his approach to emotional intelligence, leadership, and philosophy – and how these three strands come together to shape the way leaders think and act in healthcare. Michael shares stories from over three decades of coaching and facilitation, reflecting on why emotional intelligence matters more than ever, what happens when leaders ignore it, and how philosophy can provide a framework for better decision-making under pressure. Whether you are a seasoned healthcare leader or just starting your journey, this episode is an invitation to pause, reflect, and reconnect with the human side of leadership.

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• Leading the DAISY Foundation: Shining a Light on all that is Right.

  In our final NCLC Leading with Hearts and Minds Podcast episode for Season One, Ms Bonnie Barnes, Co-founder of the DAISY (Diseases Attacking the Immune System) Foundation, and Dr Deb Zimmerman, CEO, DAISY Foundation, provide an insightful overview of the role and function of the organisation. Bonnie (and her husband Mark) founded DAISY, having lost her stepson, Patrick, to Immune Thrombocytopenia in 1999. Bonnie, Mark and their family were so grateful for the holistic, compassionate nursing care Patrick received that they set up the foundation as a way of recognising nurses and midwives for all that they do. Deb is the CEO of the foundation and shares how this initiative has spread from the United States to 44 countries internationally while also providing an overview of the impact of the DAISY awards on nurses and their organisations. Having listened to our podcast, if you or your organisation would like to get involved with this initiative, please get in touch with [email protected]

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• Rising to the Nightingale Challenge

  In this episode, Nursing and Midwifery Challenge Programme participant Rachel Kennedy shares her experiences of how this programme helped her develop her leadership skills and knowledge. Rachel reflects on how she progressed through her Nursing career and used every opportunity for learning, growth and development. Rachel offers key messages for junior colleagues to help them overcome challenges they may meet.

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