Let's Talk Income Protection podcast | Listen online for free

23 episodes

Why Income Protection Conversations Fall Apart and How to Fix Them
19/02/2026 | 29 mins.
Why do so many income protection conversations fall apart before they’ve even begun?

In this episode of Let’s Talk IP, Stevie and Matt dig into the real reasons IP discussions stall, and it’s rarely about product or price. Instead, they explore the psychology behind effective conversations, from mindset and framing to expectation-setting and sequencing.

Using real-world examples, they show how goal-based advice, income resilience, and better conversation structure can completely change how IP lands with clients. The result is clearer, more confident discussions that feel natural, valuable, and genuinely helpful.

If income protection still feels awkward, clunky, or like the part of the meeting that clients resist, this episode will help you reset the way you approach it.
📣 For More Education, Collaboration and Insight:
IPTF Website
IPTF on LinkedIn
IPTF on YouTube
IP Task Force on Instagram
IPTF on TikTok

Produced and edited by SEA Studios
Let's Talk Income Protection Season 3!
26/01/2026 | 1 mins.
Season 3 of Let’s Talk Income Protection is adviser-first, practical, and coaching-led.

This season is a little different...shorter episodes. Less industry chat. More real-world conversations about what actually works when discussing income protection.
Co-host Matt Chapman brings field-tested coaching insight, while Stevie Arnoldi challenges it from the perspective of a real client.

Together, they break down why IP conversations fall apart, why advisers undersell, and what to say when clients push back.

If you advise on mortgages, protection or financial planning and want better income protection conversations, this season is for you.

Follow or subscribe to Let’s Talk IP wherever you get your podcasts.
📣 For More Education, Collaboration and Insight:
IPTF Website
IPTF on LinkedIn
IPTF on YouTube
IP Task Force on Instagram
IPTF on TikTok

Produced and edited by SEA Studios
Keep Britain Working - The Conversation
09/12/2025 | 56 mins.
The Keep Britain Working report lays out a stark reality: the UK is losing working-age people to ill health at scale, and it is impacting households, employers, and the wider economy. In this final episode of Season 2, we unpack what the report says, what needs to change, and why staying connected to work is often better than falling out of it entirely.
Stevie and Matt are joined by three expert guests: Dr Julie Denning (Working to Wellbeing, Chair of the Vocational Rehabilitation Association), Monica Garcia (MT Consulting, Trustee of the Vocational Rehabilitation Association), and Roy McLoughlin (Protection Distributors Group). Together they explore how early intervention, vocational rehabilitation, and the modern income protection proposition can help more people stay in meaningful work and reduce long-term absence.
Key learnings from this episode:
Why the report is action-focused and what it is trying to unlock next (frameworks, evidence, and delivery)
Early intervention in practice, including how it shows up across both group and individual income protection
The value of proportional benefits and alternative roles: “can’t do your job” does not mean “can’t work”
To read the Keep Britain Working report, use this link, or search “Keep Britain Working report”.
📣 For More Education, Collaboration and Insight:
IPTF Website
IPTF on LinkedIn
IPTF on YouTube
IP Task Force on Instagram
IPTF on TikTok

Produced and edited by SEA Studios
Consumer Duty is Changing How We Protect Clients Forever
07/08/2025 | 49 mins.
Consumer Duty regulations are reshaping protection advice by shifting the industry from box-ticking compliance to a genuine focus on client outcomes. This shift enables advisers to deliver more meaningful, goal-oriented conversations about financial security.

Keith Richards from the Consumer Duty Alliance joins us to discuss how things are shaping up 2 years on, before we get an adviser's view from Jiten Varsani from FortyOne Money

Key learnings from this episode:

• Consumer Duty represents a transformation from prescriptive, rules-based regulation to outcomes-focused approaches
• Keith Richards explains how the Consumer Duty Alliance provides free self-assessment tools and resources for advisors
• Vulnerability considerations have expanded beyond permanent conditions to include temporary circumstances requiring additional support
• Claims handling is improving with streamlined processes, digital signatures, and dedicated support contacts
• Cross-referrals between protection specialists and wealth advisors are increasing to provide holistic financial planning
• Documentation now focuses on evidencing client outcomes rather than just product recommendations
• Consumer Duty encourages advisers to break complex advice into manageable, client-friendly segments
• The Protection Alliance is being developed to support protection specialists specifically

To claim your unstructured CPD and learn more about Consumer Duty, visit consumerduty.org for free tools and guidance. Register now for Income Protection Action Week 2025, running 22nd September, at iptf.co.uk.
📣 For More Education, Collaboration and Insight:
IPTF Website
IPTF on LinkedIn
IPTF on YouTube
IP Task Force on Instagram
IPTF on TikTok

Produced and edited by SEA Studios
Cover that Fits – Comprehensive Protection Built on What Matters – Menu & Multi-Benefit Plans
03/07/2025 | 48 mins.
In the latest episode of Let’s Talk Income Protection, Matt and Stevie dive into the rise of menu plans. More advisers are recommending combinations of products like life, critical illness, and income protection together.
To help us dive into this topic this month, we’ve got two fantastic guests joining us today, firstly Zoe Mears from iPipeline to dig into what the latest data is telling us about trends in this space and then we speak to Gemma Sawyer from Switch Financial Services to get a real-world view from the adviser side.
Income protection usage is growing significantly, with multi-benefit plans showing a strong upward trend as advisers deliver more comprehensive protection recommendations to clients.
Listen now to learn more about:

• How income protection sales up 15% year-on-year, with even stronger growth in multi-benefit structures
• Why multi-benefit plans now account for 33.7% of all applications through iPipeline
• Why income protection now features in half of the top 10 multi-benefit combinations, up from 30% last year
• How short-term income protection with 4 and 13-week deferred periods dominates multi-benefit plans
📣 For More Education, Collaboration and Insight:
IPTF Website
IPTF on LinkedIn
IPTF on YouTube
IP Task Force on Instagram
IPTF on TikTok

Produced and edited by SEA Studios

More Business podcasts

Trending Business podcasts

About Let's Talk Income Protection

Let's Talk Income Protection is the official podcast of the Income Protection Task Force (IPTF), designed to educate, engage, and inspire financial professionals in the field of Income Protection. We tackle industry challenges, explore evolving trends, and provide practical insights to help advisers better serve their clients.Let's Talk IP is co-hosted by Matthew Chapman, The Protection Coach and Stevie Arnoldi, Content Associate for the IPTF. Join us as we look beyond financial advice, focusing on income protection, a subject often overlooked but undeniably vital for financial resilience.In each episode, Matt, renowned as The Protection Coach, along with industry experts brings his expertise to the forefront, shining a spotlight on income protection. Whether you're a seasoned financial adviser or someone eager to enhance your financial literacy, "Let's Talk IP" is the go-to resource for understanding the importance of income protection in securing a stable financial future for clients. We’re diving deep into real conversations that matter, as well as simple techniques for refining your advice process and increasing your income protection sales.💡 Why Listen?Expert Insights: Matthew Chapman, with years of experience as The Protection Coach along with our expert guests provides invaluable insights and strategies for financial advisers to navigate the landscape of income protection seamlessly.CPD! Each episode contributes to your unstructured CPD total.Consumer Empowerment: Discover the power of income protection in fostering financial resilience among consumers. Learn how this often-overlooked aspect can be a game-changer in uncertain times.Practical Guidance: From industry trends to case studies, each episode offers practical guidance, empowering financial advisers to advocate effectively for income protection.Get your burning questions answered!: Send us your voice notes via SpeakPipe.com/LetsTalkIPPodcast or via email at [email protected] 📣 Connect with IPTF:The IPTF exists to raise awareness about the vital role that income protection plays in ensuring financial resilience for policyholders. Stay updated on the latest podcast episodes, up-to-date insight and market data, and insights from other advisers by connecting with the Income Protection Task Force on social media:IPTF LinkedIn🔊 Subscribe and Stay Informed:Don't miss out on the conversation! Subscribe to "Let's Talk IP" to receive regular expert advice and thought-provoking discussions. Be part of the movement to prioritise income protection in financial planning.

Podcast website

Business Education Careers