Product Thinking

This time on the Product Thinking Podcast, Melissa Perri is joined by BJ Boyle, Chief Product Officer at PointClickCare, to discuss the critical intersection of healthcare technology and product management. With over two decades of experience in the health tech space, BJ shares insights from his journey, including lessons learned during his transition to the C-suite. He delves into the unique challenges of managing product strategy in a rapidly evolving industry, emphasizing the importance of aligning product development with market needs and regulatory changes. He also makes clear the importance of balancing domain expertise with product management acumen and engineering understanding, and the value of cross-functional collaboration in building effective product teams. Tune in to explore how PointClickCare is innovating within the healthcare sector.

In this episode of the Product Thinking Podcast, Vishal Kapoor, Senior Vice President of Product at Affirm, joins Melissa Perri to dive into the intricacies of building and scaling products in the fintech space. Vishal shares his journey through 15+ years of product management. The episode offers deep insight into not just what Affirm is up to, but into the very bones of the culture that drives their product development. For instance, Vishal lets us in on how the company balances customer-centric innovation with the complex regulations of the financial sector. Tune in to learn how Affirm is shaping the future of fintech and get practical advice for building adaptable product strategies in complex industries.

Robin Daniels is on the Product Thinking Podcast to discuss how it’s possible to transform working cultures through the careful construction of a supportive community atmosphere. Robin, Chief Business and Product Officer at Zensai, explains to Melissa Perri how his remarkable journey through product management and marketing across leading tech companies like Salesforce and LinkedIn has led him to where he is today. The pair ponder the question of what sparks joy in a corporate setting, and they discuss how a weekly check-in system that promotes self-reflection among employees is a far more functional system than the outmoded annual performance review method of performance management. Tune in to discover Robin’s insights on driving growth through product-led strategies and the evolving landscape of product management.

Mercedes Chatfield-Taylor, Co-Founder and Chief Executive Officer at Artico Search, Inc. and a top recruiter specializing in leadership roles for scale-up companies, returns to chat with Melissa Perri on this episode of Product Thinking. Together, they discuss the evolving CEO landscape, particularly the increasing importance of collaboration across functions in lean organizations and the growing demand for leaders focused on profitability and sustainability. Mercedes shares insights into the typical paths to becoming a CEO, including from product leadership roles, and the skills needed to transition successfully. What is the path to CEO from CPO? Tune in to find out.