Radio Advisory

• 280: The questions Advisory Board is asking in 2026

  Advisory Board is here to do two things: tackle the toughest questions keeping healthcare leaders up at night, and push leaders' thinking on the questions they aren’t asking – but should be. In 2025, we navigated a landscape of major shifts, from policy changes, the growing presence of AI, drug innovations, and more. As we head into 2026, we are keeping that momentum going to deliver the insights you need to stay ahead. That’s why this week, hosts Rachel (Rae) Woods and Abby Burns pass the microphone to six Advisory Board researchers to preview their top questions and topics on our research agenda for the new year. They’ll unpack what they’re researching, why it matters, and why these topics deserve your attention. [1:30] Ty Aderhold on cutting through the AI hype [4:15] Monica Westhead on margin management and hospital efficiency [7:08] Sally Kim on cutting costs and scaling health plan operations [9:45] Sebastian Beckmann on prioritizing sustainable growth through smarter forecasting and analytics [14:08] Kaci Plattenburg on rethinking service line growth strategies [16:27] Chloe Bakst on navigating the pharmacy policy shakeup We’re here to help: Read Advisory Board’s 2026 research agenda The state of the industry: Key insights for 2026 249: What is 340B, and why is it in the hot seat 267: Care variation reduction: A $100B opportunity What’s driving — or slowing — service line growth? 270: Service line snapshot: What every health leader needs to know 276: The AI gold rush is changing how humans (and clinicians) make decisions [Tools] Use Advisory Board tools to inform your strategy for growth, cost control, and more. We want to hear from you. What are your challenges? Where are you seeing opportunities? Email us at [email protected] Learn about Advisory Board Research Membership. How the collaborative care model improves access to behavioral healthcare How We Approach Behavioral Health Integration | evolvedMD A transcript of this episode as well as more information and resources can be found on RadioAdvisory.advisory.com.

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• 279: ‘Food as medicine’: What it is, why it matters, and how to do it right

  The national spotlight on food and chronic disease management is intensifying, especially given the momentum of the “Make America Healthy Again” movement. This presents an opportunity to finally move the needle on incorporating healthy food and nutrition into care delivery — but our traditional healthcare system is not set up to do this well, or at scale. Healthcare leaders need to learn from the experts who have been doing this work successfully in their communities. That’s why this week, live from Advisory Board’s Nashville Summit, host Abby Burns speaks with Tomi Ogundimu, Chair of the Board of DC Greens, a nonprofit based in Washington, D.C., and Angela Fitch, MD, Cofounder and Chief Medical Officer of Knownwell, a comprehensive primary care and metabolic health clinic. Our guests will share what it looks like to put the principles of “food as medicine” into practice and how the traditional delivery system can adapt to help realize these principles at scale. We’re here to help: DC Greens – Healthy food is a human right. knownwell, weight-inclusive healthcare for all Provider-led strategies to address food insecurity 3 keys to effective partnerships with community-based organizations 3 Imperatives for Investing in Successful Community Partnerships The state of the industry: Key insights for 2026 A transcript of this episode as well as more information and resources can be found on RadioAdvisory.advisory.com.

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• 278: Dr. Emily Oster on fighting misinformation and rebuilding trust in healthcare

  In last week’s episode, Advisory Board experts explored why leaders have a responsibility to combat rising patient distrust. The challenge? Most providers aren’t prepared — and often haven’t been taught — how to respond effectively. Distrust isn’t just about debunking misinformation. The combination of low-quality research and panic headlines has made it harder for both providers and patients to separate credible science from misinformation. But there are actionable strategies leaders can use to identify what fuels mistrust and effectively communicate with patients in ways that build confidence. This week, host Rachel (Rae) Woods sits down with Dr. Emily Oster — economist, Brown University professor, New York Times bestselling author, and Founder & CEO of ParentData — to unpack her approach to effective health communication. Throughout the episode, they unpack why scientific skepticism is growing and why the delivery of health information — not just expertise — is critical to engaging patients. We’re here to help: Ep. 277: Patient distrust is costing you. Here’s how to rebuild it. ParentData by Emily Oster ParentData is a data-driven guide through pregnancy, parenthood, and beyond. ParentData with Emily Oster | Apple Podcasts Want to see how upcoming policy changes could reshape the industry and impact your patients? Explore our Healthcare Policy Timeline to stay ahead of key developments and prepare for what’s next. Vaccine policies keep changing. Here's what you can do to prepare. 2025 Advisory Board December Virtual Summit Discover how Lifestyle Spending Accounts (LSAs) are transforming employer benefit strategies to support whole-employee health and well-being. Sign up for our Dec. 16 webinar: The state of the industry: Key insights for 2026 A transcript of this episode as well as more information and resources can be found on RadioAdvisory.advisory.com.

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• 277: Patient distrust is costing you. Here’s how to rebuild it.

  Patient dissatisfaction with the healthcare system has long been a concern — but today, it’s something far more serious: outright distrust. Between 2023 and 2025, the share of Americans who don’t trust their doctor at all to make the right recommendations jumped by eight percentage points. Now, nearly one in six patients lack confidence in their physician. Let’s be clear: patient distrust may not be the fault of health leaders — but it is absolutely their problem to solve. Rebuilding trust is a business imperative because distrust affects clinical quality, workforce stability, public health, and the financial health of organizations. In this episode, host Rachel (Rae) Woods sits down with Advisory Board experts Morghen Philippi and Matt Cornner to unpack how the industry reached this point, why trust is a strategic asset, and what health leaders can do to start rebuilding it. We’re here to help: Harvard Business Review: The 3 Elements of Trust Nature: Human neuroscience is entering a new era — it mustn’t forget its human dimension Want to see how upcoming policy changes could reshape the industry and impact your patients? Explore our Healthcare Policy Timeline to stay ahead of key developments and prepare for what’s next. Vaccine policies keep changing. Here's what you can do to prepare. 2025 Advisory Board December Virtual Summit A transcript of this episode as well as more information and resources can be found on RadioAdvisory.advisory.com.

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• 276: The AI gold rush is changing how humans (and clinicians) make decisions

  We’re in the midst of an AI gold rush. Every corner of healthcare is racing to harness generative AI for productivity and cost savings. But here’s the catch: healthcare isn’t Silicon Valley. The mantra of “move fast and break things” doesn’t work in a high-risk, complex environment. When it comes to AI in healthcare, safety and effectiveness must come before speed. This week on Radio Advisory, guest host and Advisory Board digital health expert Ty Aderhold sits down with David Woods, Mike Rayo, and Dane Morey from the Cognitive Systems Engineering Lab at The Ohio State University. Drawing on new research about how AI changes human decision-making, they unpack the risks and realities of AI in healthcare, challenge common misconceptions, and ask critical questions—like whether AI can recognize and communicate its own errors. Bottom line: There is no risk-free use of AI in healthcare. To truly evaluate safety and effectiveness, leaders must assess AI-human systems as a whole—not in isolation. Plus, stay tuned for an update on the end of the longest government shut down in U.S. history, and the healthcare programs (still) caught in the crosshairs. We’re here to help: Empirically derived evaluation requirements for responsible deployments of AI in safety-critical settings How AI Can Degrade Human Performance in High-Stakes Settings The Silicon Valley Way: Move fast and break…aviation safety? Cognitive Systems Engineering Lab | Innovation at the Intersection of People, Technology, and Work Your playbook for developing an AI governance strategy How to succeed using AI: Lessons from 4 leading organizations [Dec. 4] The healthcare leader's to-do list for successful AI adoption 3 ways to get the most out of contingent nursing workforce partnerships A transcript of this episode as well as more information and resources can be found on RadioAdvisory.advisory.com.

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