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Resilient Supply Chain

Tom Raftery
Resilient Supply Chain
Latest episode

493 episodes

  • Resilient Supply Chain

    Miss the Slot, Lose the Customer

    16/03/2026 | 38 mins.
    Send me a message
    What happens when last-mile delivery stops being a logistics function and starts becoming a strategic differentiator?
    It changes how you think about cost, resilience, sustainability, and even customer retention.
    In this week's episode of the Resilient Supply Chain Podcast, I’m joined by Nishith Rastogi, Founder and CEO of Locus, to explore why last mile has become one of the most consequential decision layers in modern supply chains. For leaders focused on supply chain resilience, sustainability, risk, data, and visibility, this matters because delivery is no longer just about moving goods. It’s about making better decisions, faster, in environments where complexity keeps rising and customer tolerance keeps falling.
    We break down why traditional TMS and routing models struggle when delivery networks span stores, warehouses, captive fleets, 3PLs, gig capacity, and rising service expectations. You’ll hear why “more data” is not the answer on its own, and why the real advantage now comes from turning that data into real-time decisions that improve cost, service, and emissions in parallel.
    We also get into the growing role of AI in logistics, the limits of rules-based automation, and why resilience increasingly depends on optionality, adaptability, and reducing dependence on tribal knowledge. 
    One of the sharpest ideas in the episode is this: if you miss a linehaul slot, you lose a day; if you miss a customer delivery slot, you may lose the customer.
    🎙️ Listen now to hear how last-mile logistics is reshaping the future of resilient, sustainable supply chains.
    Support the show

    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:
    Alicia Farag
    Kieran Ognev
    And remember you too can become a Resilient Supply Chain+ subscriber - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.

    Thanks for listening.
  • Resilient Supply Chain

    Your Safety Metrics Are Improving. Serious Harm Isn’t

    09/03/2026 | 39 mins.
    Send me a message
    If your safety metrics are improving, are your people actually safer? Or are you just getting better at measuring the wrong things?
    In this episode of the Resilient Supply Chain Podcast, I’m joined by John Dony, CEO and co-founder of the What Works Institute, and Mike Swain, Technical Enablement Manager at Evotix, to unpack a stubborn problem hiding in plain sight: why serious injuries and fatalities remain frustratingly hard to reduce, even as traditional safety metrics appear to improve. In a world of tighter regulation, more fragile operating models, and rising scrutiny across global supply chains, this is a resilience issue, a risk issue, and very much a leadership issue.
    We dig into why lagging indicators can create a false sense of control, and why better reporting can actually be a sign that the truth is finally surfacing. You’ll hear how Mike saw incident reporting jump by 800% after better systems were introduced, and why that was good news, not bad. We also break down why the classic safety triangle often fails to predict serious harm, especially in complex supply chains shaped by contractors, seasonal labour, handoffs, and fragmented accountability.
    We also explore where AI, data, visibility, and governance genuinely add value, and where hype still outruns reality. You might be surprised to learn that one of the sharpest lines in the episode is John’s view that if organisations want AI to work, they need a time machine to go back and get their data right first.
    🎙️ Listen now to hear how John Dony, What Works Institute, and Evotix are rethinking supply chain resilience, safety, risk, and data from the ground up.
    Support the show

    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:
    Alicia Farag
    Kieran Ognev
    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.
  • Resilient Supply Chain

    Finding the One Thing That Can Break Your Supply Chain

    02/03/2026 | 41 mins.
    Send me a message
    Is your supply chain one nut away from failure?
    In this episode of the Resilient Supply Chain podcast, I’m joined by Jonathan Doller, Senior Solution Consultant at Logility (now part of Aptean), to explore how AI is reshaping supply chain resilience - beyond the hype, and into real operational impact. At a time of tariff shocks, port disruptions, climate risk and talent pressure, the question isn’t whether to use AI, but how to use it intelligently.
    You’ll hear how AI can distinguish correlation from causation in forecasting - including a case where a company stopped discounting a Mother’s Day product and saw no drop in demand, only improved margins. We break down why constrained inventory allocation may be AI’s real superpower, and how agentic AI can connect demand, supply, and distribution decisions across the network. And you might be surprised to learn why Jonathan compares fragile supply chains to the “Jesus nut” on a helicopter, a single point of failure with no redundancy.
    We also explore supplier visibility, digital readiness assessments, anti-fragility, and why AI should be treated as infrastructure, not a buzzword.
    🎙️ Listen now to hear how Jonathan Doller and Logility are redefining data-driven, resilient, sustainable supply chains.
    Support the show

    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:
    Alicia Farag
    Kieran Ognev
    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.
  • Resilient Supply Chain

    AI Can Find Suppliers. Humans Still Own the Risk

    23/02/2026 | 38 mins.
    Send me a message
    In this episode of the Resilient Supply Chain Podcast, I’m joined by Ricky Ho, Founder of SourceReady, to explore how AI is reshaping sourcing, supplier discovery, and supply chain resilience in an era of tariff shocks, sanctions risk, and geopolitical uncertainty.
    We unpack why sourcing is still stubbornly relationship-driven, and why that’s becoming a structural risk. You’ll hear how AI can scan customs data, certifications, sanction lists and even supplier-of-supplier exposure to surface risks most teams never see. We break down why over-concentration in one country isn’t just a cost issue, but a resilience issue, and how AI can proactively flag dependency before disruption hits.
    Ricky explains how automation can handle the heavy lifting of supplier outreach, tariff analysis, and compliance checks, while humans retain accountability and judgement. You might be surprised to learn how granular today’s customs visibility really is down to individual shipments, and what that means for transparency.
    If supply chain resilience, sustainability, supplier risk, and data visibility are on your radar, this conversation is for you.
    Listen now to hear how Ricky and SourceReady are rethinking AI’s role in building more resilient, diversified supply chains.
    Support the show

    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:
    Alicia Farag
    Kieran Ognev
    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.
  • Resilient Supply Chain

    Why Supplier Data Is Breaking Supply Chain Resilience

    16/02/2026 | 33 mins.
    Send me a message
    Over 50% of companies say they’re getting garbage supplier data. Over 40% never hear back at all.
    And we’re basing ESG disclosures, compliance filings, and climate targets on that?
    In this episode, I’m joined by Lily Hogan, Senior Product Manager at 3E, to unpack why supplier data remains one of the biggest hidden risks in supply chain resilience and sustainability. In a world of tightening regulation, PFAS bans, digital product passports and rising scrutiny, visibility isn’t optional. It’s survival.
    You’ll hear how a “simple” mobile phone can involve outreach to a thousand suppliers. We break down why email and Excel are still powering global compliance workflows in 2026. And you might be surprised to learn that 98% of the world’s population now carries traces of PFAS, a stark reminder of how upstream risk becomes downstream impact.
    We explore how regulatory complexity is accelerating, why siloed data collection is undermining resilience, and how AI and digital product passports could finally reduce friction instead of adding to it. Because if you can’t trust your supply chain data, you can’t trust your risk model.
    Listen now to hear how Lily Hogan and 3E are reshaping supply chain resilience through smarter sustainability data and real visibility.
    Support the show

    Podcast supporters
    I'd like to sincerely thank this podcast's generous Subscribers:
    Alicia Farag
    Kieran Ognev
    And remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to the full back catalog of over 460 episodes.

    Podcast Sponsorship Opportunities:
    If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!

    Finally
    If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.

    If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. 

    Thanks for listening.

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About Resilient Supply Chain

The Resilient Supply Chain Podcast is where global leaders explore how to make supply chains stronger, smarter, and more sustainable.Hosted by Tom Raftery, technology evangelist, sustainability thought-leader, and former SAP Global VP, the show features C-suite executives, founders, and innovators from some of the world’s most influential companies. Together, we examine how organisations are building supply chains that can withstand shocks, adapt to change, and compete in a decarbonising economy.New episodes drop every Monday at 7 a.m. CET, packed with real insight, not PR fluff.From resilience and risk mitigation to AI-driven visibility, circular design, and ESG transformation, the podcast unpacks the data, systems, and strategies shaping global operations.You’ll hear from the people doing the work on:business continuity and crisis responseScope 3 emissions and supply chain sustainabilitydigital twins and predictive resilienceethical sourcing and due diligence compliancenearshoring, automation, and future-ready logisticsBecause a supply chain can’t be sustainable unless it’s resilient, and it can’t be resilient unless it’s sustainable.Resilient Supply Chain+ subscribers also get access to bonus episodes, including highlight reels, extra analysis, trend briefings, and other subscriber-only insights.If you’re a supply chain executive, sustainability strategist, or technology leader, this show gives you an edge.Subscribe now and join the global conversation redefining how the world moves, makes, and measures everything.
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