The Gartner Supply Chain Podcast

• Supply Chain Strategy Predicts 2025

  This episode explores:How Gartner’s Supply Chain Predicts functions as a framework for evaluating and addressing short-, medium- and long-term market implications. (1:06)An overview of the chief supply chain officer’s (CSCO’s) evolving role in driving profitable growth in the short term. (6:33)Potential workforce evolutions that AI investments could drive in the midterm. (9:45)Factors influencing enterprises’ ability to meet their interim goals for greenhouse gas (GHG) emissions in the long term. (13:32)Recommendations on how CSCOs can use Gartner’s Supply Chain Predicts as a foundation for future-proofing their supply chains. (17:24)In this episode of the Supply Chain Podcast, host Lindsay Azim and Gartner VP Analyst Simon Bailey discuss Gartner’s 2025 Predicts for Supply Chain Strategy. They use the research as a foundation to explore expectations that CSCOs will drive profitable growth in the short term, AI’s evolving role in supply chain talent management in the medium term and enterprise progress on GHG emissions in the long term. Lindsay and Simon close the show with recommendations for how CSCOs can use the Predicts 2025 research as a baseline for future-proofing their supply chains.About the GuestSimon Bailey is a VP analyst in Gartner’s CSCO enablement team, supporting CSCO’s strategy development in areas, including customer centricity and ecosystem orchestration. He is also the lead author for Predicts 2025: Supply Chain Strategy — Growth, People and AI, and Commitments, Focus Supply Chain on Reducing Customer Effort to Boost Profitable Growth and Supply Chain Top 25: 2025 Methodology Changes and Invitation for Input for 2026.

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  20:24
• Adapting to Geopolitical Disruption at Johnson & Johnson

  This episode explores:Johnson & Johnson’s (J&J’s) approach to growing geopolitical complexity. (1:11)Key capabilities that enable J&J to work through these compounding challenges. (3:54)Real-world examples of programs and capabilities J&J pursues to increase supply chain resilience. (7:23)J&J’s responses to global shifts in the regulatory and legal environment surrounding supply chains. (11:34)Recommendations for chief supply chain officers (CSCOs) leading in this turbulent geopolitical environment. (16:02)In this episode of the Supply Chain Podcast, host Thomas O’Connor discusses risk management and resilience with Kathy Wengel, executive vice president, chief technical operations and risk officer for Johnson & Johnson. Thomas and Kathy explore J&J’s pursuit of resilience in the face of today’s turbulent geopolitical climate, including some of its specific strategies and real-world examples of its evolving capabilities. The pair close the show with actionable guidance for CSCOs.About the GuestKathryn E. Wengel (Kathy) is executive vice president, chief technical operations and risk officer for Johnson & Johnson, as well as a member of its Executive Committee. She has significant healthcare, operations and global business expertise – with more than three decades of experience in leadership positions at Johnson & Johnson. In her current role, Kathy leads key technical operations functions like engineering and property services, the office of sustainability and cross-sector supply chain teams, and critical risk functions like quality and compliance and healthcare compliance. Kathy also plays an important role with external stakeholders to advance critical risk management, resilience and technical operations priorities on behalf of Johnson & Johnson and the healthcare industry.

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  20:53
• Tariff Volatility and Supply Chain Uncertainty

  This episode explores:Chief supply chain officers (CSCOs) and supply chain leaders’ initial reactions to new U.S. tariffs and the uncertainty surrounding them. (1:54)Direct or indirect implications of the executive orders that supply chain leaders must account for. (3:22)Differences and similarities in trade volatility between the prior Trump administration and the current Trump administration. (6:14)How supply chains can respond to these tariffs, and what some organizations are already doing. (8:13)Some of the factors influencing current approaches to scenario planning for the Trump administration tariffs. (12:30)In this episode of the Supply Chain Podcast, host Thomas O’Connor speaks with Gartner analysts Brian Whitlock and Suzie Petrusic about how the new U.S. administration’s tariffs stand to affect supply chain operations. In the show’s first half, Brian explores some of these tariffs’ particular details and their effects on potential mitigations. In the second half, Suzie expands on these mitigation strategies across the short and long term, as well as the influences behind them.If you wish to learn more about Gartner supply chain's research tied to the topic of tariff volatility Gartner clients can access "Use Tariff Volatility to Drive Competitive Advantage" while non-Gartner clients can access "Navigating Tariff Uncertainty: Pathways for CSCOs".About the GuestsBrian Whitlock is a senior director research analyst in Gartner’s Logistics and Fulfillment team. He is responsible for advising logistics leaders and the C-suite in strategy design and execution, and for building capabilities that improve the performance of their logistics function. Brian is also the key initiative leader responsible for the research plan for Logistics and Fulfillment. Brian joined Gartner in 2020. He has over 30 years of experience leading global logistics, transportation and trade management organizations with expertise in strategy, operations, finance, procurement and supplier development and trade management.Suzie Petrusic, Ph.D., is the Gartner senior director analyst serving chief supply chain officers in all the areas of supply chain related to strategy leadership and execution. She has authored and co-authored research and case studies on topics such as risk, supply chain maturity, the future of the supply chain, customer enablement, supply chain constraints and inflation and recession. Suzie also leads Gartner’s research agenda for chief supply chain officers.

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  15:42
• Preparing for the Future of Supply Chain in 2025

  This episode explores:Drivers that made this year’s Future of Supply Chain Report different. (1:04)Capabilities CSCOs are pursuing to prepare for the future. (3:24)The multiple pathways to success that organizations can take. (7:07)How CSCOs can choose the best pathway for their organization. (15:16)Advice for CSCOs preparing their supply chains for the future. (16:31)In this episode of the Supply Chain Podcast, host Lindsay Azim sits down with Pierfrancesco (Pier) Manenti, Gartner research vice president for supply chain strategy, to discuss Gartner’s yearly Future of Supply Chain Executive Report. As lead author of the report, Pier discusses how this year’s report — Supply Chain Executive Report: Future of Supply Chain 2025 — focuses on the capabilities chief supply chain officers can pursue to meet the future it outlines. Lindsay and Pier explore the various pathways organizations can take to build these capabilities before closing the show with recommendations for CSCOs pursuing those pathways.About the GuestPierfrancesco (Pier) Manenti is research vice president for the Gartner supply chain strategy team. Pier provides insights and advisory support to chief supply chain officers (CSCOs) and heads of strategy of global manufacturing and retail corporations, especially with regards to future trends and key challenges affecting end-to-end supply chain strategy. He focuses on strategic transformation, digitalization, agility and design for profitability.

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  19:26
• The Road to a Fully Autonomous Supply Chain at Kraft Heinz

  This episode explores:Kraft Heinz’s use of operational excellence programs to perfect their manual processes before adding digital tools. (1:06)How Kraft Heinz executives engage in servant leadership to remove roadblocks on digital project roadmaps. (5:00)Kraft Heinz’s future goals for a self-driving, end-to-end supply chain. (7:13)Standout use cases for generative AI at Kraft Heinz. (10:25)Recommendations for chief supply chain officers (CSCOs) driving digital transformations in their own organizations. (14:06).In this episode of Gartner’s Supply Chain Podcast, host Thomas O’Connor speaks with Senior Vice President and Head of North America Operations at the Kraft Heinz Company, Helen Davis, about the digital transformation efforts Kraft Heinz is undertaking for its supply chain. They discuss Kraft Heinz’s commitment to creating strong foundations in manual processes, including the tools it uses to capture and maintain employee and executive buy-in. Thomas and Helen then explore Kraft Heinz’s vision for an autonomous supply chain, and then close the show with recommendations for CSCOs that want to undertake similar journeys.About the GuestHelen Davis has over 27 years of global supply chain experience, successfully transforming supply chains in several countries and in a variety of different industries. She is currently Senior Vice President and Head of North America Operations at the Kraft Heinz Company. Helen has also held senior supply chain roles at Unilever, Estée Lauder, Reckitt Benckiser and Coca-Cola, where she led the transformation to the “Factory of the Future” and spearheaded the “Touchless Supply Chain” concept through use of decision intelligence. 

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  17:13

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