PodcastsBusinessThe GroomPod

The GroomPod

Susan Scott
The GroomPod
Latest episode

136 episodes

  • The GroomPod

    Episode 482: GroomPod 482 Cleaning with steam and Customer service the power of QTIP

    04/06/2026 | 55 mins.
    Get ready to scrub down your physical space and your mental space in this episode of The GroomPod! Host Susy the Groomer is joined by Barbara Bird to talk about the magic of horsepower and high temperatures. Susy shares her latest workspace upgrade: a new state-of-the-art vapor steam cleaner. Discover the ultimate guidelines for using steam to blast away dander and grime in the nooks, crannies, and sliding tracks of your mobile van or brick-and-mortar salon without warping your composite wood or ruining your expensive electrical equipment.

    Then, the duo shifts from deep cleaning the salon to deep cleaning their mental space. Barbara takes the mic for an essential masterclass on QTIP: Quit Taking It Personally. From dealing with critical clients to handling online reviews that sting, Barbara draws from her 10 years as a therapist and decades as a groomer to share golden strategies on building an emotional firewall between your business operations and your self-worth. Plus, the hosts catch up on the latest industry shakeups, including Groomer's Choice acquiring ShowSeason, and share a few laughs about the learning curve of managing multiple dogs in a brand-new grooming van.

    A special thank you to our corporate sponsors: Best Shot, ShowSeason, Precision Sharp Groomore, Stazko.
  • The GroomPod

    Episode 481: GroomPod 481 Stephenie Calhoun and Korea

    25/05/2026 | 54 mins.
    n this exciting episode of The GroomPod, Susy and Barbara sit down with the incredible Stephenie Calhoun, owner of The Meditative Groomer Academy in Wisconsin! Stephenie recently packed her bags and headed straight to the source—Korea—to immerse herself in the hyper-precise, physics-defying world of high-end Korean grooming and advanced model dog sculpting.

    As a member of the North American Model Dog team, Stephenie shares what it's really like to train in the ultra-structured Korean academy system, how they utilize drafting and drawing to master canine structure, and how she is bringing these game-changing educational systems back home. Plus, we dive deep into her unique, mindful approach to teaching neurodivergent learners, the practicality of synthetic model dogs, and how the grooming industry inherently embraces creative minds.

    Whether you are a seasoned stylist drooling over Asian fusion trims on Instagram or looking for a more structured, supportive way to learn, this is an episode you won’t want to miss!

    Where to find Stephenie:

    Website: themeditativegroomeracademy.com

    Facebook: Stephenie Calhoun

    Instagram/TikTok: @chaosmanagercalhoun

    Model Dog Info: North American Model Dog Club (Facebook Group)
  • The GroomPod

    Episode 480: GroomPod 480 Recirculating bathing system marketplace

    21/05/2026 | 1h 16 mins.
    Are you looking to save your back, slash your grooming times, and get more out of your products? This week, Susy and Barbara are diving deep into the tub to explore a tool that completely transforms your workflow: recirculating bathing systems. Whether you are operating out of a mobile van or a brick-and-mortar shop, changing how you bathe can feel like giving yourself an immediate raise.

    We break down the marketplace and review six different bathing systems from powerful, high-flow contenders to budget-friendly models. We put them head-to-head against the "gold standard"—the Hanvey Bathing Beauty—comparing everything from pump pressure and hose ergonomics to air switches, filtration, and crucial built-in GFCI safety features. Discover why too much foam can xchoke your system, why nozzle spray patterns make all the difference, and how to spot a high-quality unit versus a rebranded pump.

    Plus, Susy gives a quick update on adapting to the new video show format, the sweet luxury of proper mobile van air conditioning during a Pacific Northwest heat wave, and her latest "skin detective" case dealing with a mysterious yeasty skin issue.

    What’s New Segment Sponsored by Best Shot Pet: Learn how The Maxx ultra-concentrated conditioner and Ultra Max Anti-Stat & Scissor Spray can tackle tough mats and turn your recirculator into a high-performance deshedding machine!

    Sponsor Highlight: Check out the balanced power and sliding thumb precision of the Lynx and Bobcat shear series at Precision Sharp.
  • The GroomPod

    Episode 479: GroomPod 479 Groomer to Groomer April 2026

    01/05/2026 | 50 mins.
    The GroomPod Episode 479: Structure, Shop Vacs, and Global Grooming

    Join Susy and Barbara for a review of the April 2026 Groomer to Groomer magazine. We discuss the importance of canine structure in education, share tips on handling difficult client conversations, and catch up on Susy’s mobile van setup—bruises and all! Plus, Barbara shares her honest experience learning to use a grooming hammock.
  • The GroomPod

    Episode 478: GroomPod 478 Vince Polentes from Coat Defense

    18/04/2026 | 56 mins.
    In this episode, Susy and Barbara go beyond the barn to explore the science of skin health with Vince Polentes, co-founder of Coat Defense. Originally born from a need for clean, human-grade skincare, Coat Defense has become a staple in the equine world and is now making massive waves in professional grooming salons.

    What’s inside this episode:

    The Origin Story: How a family health journey led to a "clean-ingredient" revolution in the human, horse, and hound markets.

    The Maltese Case Study: Barbara shares her "overnight" success using the Coat Defense powder on her own yeasty Maltese.

    The Great EWG Debate: A spirited discussion on the Environmental Working Group (EWG) and how to navigate ingredient safety data as a professional.

    Shampoo Chemistry: We look at saponified, aloe-based formulas and their surprising effects on pH and hair cuticles.

    Pro-to-Pro Solutions: Addressing interdigital cysts, hot spots, and the "itch cycle" without over-reliance on antibiotics.

    Listener Special: Vince has offered a generous 15% discount for our listeners! Visit https://www.google.com/search?q=coat-defense.com and use the code The GROOMPOD at checkout.

    Support our sponsors: Best Shot, Showseason, Precision Sharp, Groomore and Stazko.
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About The GroomPod
Barbara Bird and Susy the Groomer chat about grooming.
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