Unlocking Organizational Success Through Management with Brian Gottlieb
In this conversation, Brian Gottlieb shares his insights on the importance of management in shaping organizational culture, the challenges and strategies in the home improvement industry, and the significance of leadership and decision-making in business success. He emphasizes the need for effective recruitment, innovative marketing strategies, and the five pillars of leadership that can drive a company towards growth and excellence. The discussion also touches on the importance of financial management and the role of culture in employee engagement and retention.  Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.  For more details visit freedomevent.com  00:00 The Role of Management in Organizational Culture  04:16 Navigating the Home Improvement Industry  08:47 The Journey of Starting a Business  13:00 Sales Strategies and Customer Engagement  19:44 Building a Strong Company Culture  24:36 Leadership and Decision-Making  30:16 The Importance of Financial Management  35:27 Recruitment and Talent Acquisition  39:23 Innovative Marketing Strategies  46:27 The Five Pillars of Leadership  53:33 Closing Thoughts and Key Takeaways  Â
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Unlocking Financial Success in Business with Ellen Rohr
In this engaging conversation, Tommy Mello and Ellen Rohr discuss the critical importance of financial clarity in business, the value of mentorship, and the strategies for choosing the right business to invest in. They explore the significance of understanding financials during business transactions, the dynamics of team success, and the role of effective communication and leadership. The discussion also highlights key performance indicators for growth, leveraging technology for financial management, and the personal journey of entrepreneurship. Finally, they touch on future endeavors and the importance of community engagement.  Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.  For more details visit freedomevent.com  00:00 The Importance of Financial Clarity 06:02 Mentorship and Learning from Experience 11:47 Choosing the Right Business to Invest In 17:51 Understanding Financials in Business Transactions 23:42 The Role of Team Dynamics in Business Success 29:41 The Power of Communication and Leadership 35:59 Key Performance Indicators for Business Growth 41:49 Leveraging Technology for Financial Management 47:43 The Journey of Entrepreneurship and Personal Growth 53:47 Future Endeavors and Community Engagement Â
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From Humble Beginnings to Business Success with Ismael Valdez
In this conversation, Ismael Valdez discusses the significance of profitability, the impact of private equity on the industry, and the necessity of preparation for business growth. The discussion also touches on leadership, company culture, and the legacy that entrepreneurs leave for future generations. He emphasizes the importance of leading by example in parenting, the necessity of delegation in business, and the value of cultivating a high-performance team. He also touches on the challenges of navigating business growth, the drive for success, and the role of AI in enhancing customer service. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com  00:00 The Journey to Success  03:01 Building a Winning Team  05:58 The Role of Competition in Business  08:54 Learning from Industry Leaders  12:05 The Importance of Profitability  15:01 Navigating Private Equity  17:49 The Impact of Private Equity on the Industry  20:58 Preparing for Business Growth  23:53 Leadership and Company Culture  26:57 Legacy and Future Generations  32:29 Parenting with Purpose  34:08 The Importance of Delegation  36:28 Cultivating a High-Performance Team  39:06 Learning from Mistakes  41:13 Navigating Business Growth  44:47 The Drive for Success  45:25 Market Expansion Strategies  48:20 The Role of AI in Home Services  52:23 Innovations in HVAC Technology Â
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The Power of Networking: Who's in Your Life? with Ivan Misner
In this conversation, Dr. Ivan Misner, founder of BNI, discusses the significance of networking and relationships in business. He emphasizes the importance of surrounding oneself with positive influences and the impact of networking on personal and professional growth. Misner shares insights on the VCP (Visibility, Credibility, Profitability) process and how to effectively build relationships that lead to success. He delves into the significance of world-class service, the importance of building meaningful relationships, and the art of networking.  Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.  For more details visit freedomevent.com  00:00 The Importance of Relationships  02:59 The Birth of BNI  05:59 Networking as a Superpower  09:10 Identifying Engines and Anchors  11:49 The Room Metaphor  14:47 Managing Toxic Relationships  18:12 Luck vs. Hard Work  21:13 The VCP Process in Networking  23:51 Effective Networking Strategies  29:22 The Power of World-Class Service  30:45 Building Meaningful Relationships  32:48 The Importance of Networking  34:09 Balancing Time and Relationships  36:44 Making a Difference in Others' Lives  39:43 The Art of Storytelling  41:11 Mindset vs. Skillset in Leadership  44:51 The Role of Leadership in Business  52:20 Identifying and Building Leaders  55:05 Key Principles for Business Success  Â
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Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson
This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Enhancing Communication Skills in Home Services  02:23 Identifying Blind Spots in Call Conversions  04:46 The Impact of Private Equity on Training  08:31 Maximizing Technician Performance and Lead Generation  11:56 The Importance of Comprehensive Customer Service  15:15 Balancing Technology and Human Interaction  21:33 The Role of Leadership in Business Success  24:57 The Value of Ongoing Training and Accountability  29:11 Rising Awareness in Call Centers  30:45 Leveraging Technology for Customer Engagement  31:51 The Importance of Technological Adaptation  33:07 Investment Trends in Home Services  34:54 Enhancing Customer Experience through Personal Touch  35:59 Training Technicians for Better Communication  39:17 Transforming Service into Sales  44:19 Staying Ahead in the Home Service Industry  47:35 Advice for Aspiring Speakers  57:21 Onboarding and Next Steps for Power Selling ProsÂ
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
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