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What if the most powerful safeguarding tool isn’t another form, but a steady adult who shows up with love? That’s the heart of my conversation with Carla Keyte, founder of Lighthouse and a leading voice in UK residential care, as we unpack how safe, stable, loving homes are built—and measured—through relationships, not fear. We explore how love-led practice, not fear-based compliance, creates safe, stable, loving homes in residential care.
We trace the sector’s language shift from behaviour management to relational healing, and ask the tough question: how do we evaluate what children actually feel? Carla makes a compelling case that compliance is essential but should be the floor, not the ceiling. She explains why incident counts miss the lived experience of safety, and how psychologically safe teams create environments where children can play, connect, and grow. We dive into the Lighthouse model—safeguard the child, stabilise adults through supervision and reflective practice, and strengthen the home’s culture and governance—so that regulation supports, rather than stifles, love-led care.
We also challenge the idea that professional boundaries mean emotional distance. Drawing on attachment and neuroscience, Carla shows how attuned relationships rebuild trust and reduce fear. We explore how inspections could function as safeguarding partnerships, bringing multi-agency expertise to design therapeutic interventions instead of handing out labels. From Scotland’s Promise to extending support beyond 18, we highlight the policies that protect the human connection that truly changes lives. If you care about residential care quality, trauma-informed practice, and practical ways to create homes where children feel they matter, this conversation offers a clear, hopeful path forward.
About Carla:
Carla is the Founder and Director of Lighthouse, bringing extensive expertise in quality, compliance, and safeguarding across the residential childcare sector in the UK. With a background spanning Registered Manager, Head of Care, and Head of Quality & Compliance for an organisation operating over 30 homes rated Good and Outstanding, Carla has deep, practical insight into operational leadership, regulatory compliance, and governance.
Carla has a proven track record of resolving complex compliance issues and supporting organisations through challenging regulatory actions. Her specialism lies in developing and embedding Quality and Governance frameworks that drive sustainable improvement and ensure the highest standards of care.
Passionate about love-led practice and the power of meaningful relationships, Carla champions approaches that create safe, nurturing, and stable environments where children and young people can truly thrive.
Carla founded Lighthouse to provide expert guidance and tailored support to providers navigating an increasingly complex regulatory landscape. The name Lighthouse reflects Carla’s vision: to act as a guiding beacon for organisations, illuminating the path through complexity toward excellence in care, safeguarding, and relational practice.
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Podcast Blog Site: https://thesecurestartpodcast.com/
Secure Start Site: https://securestart.com.au/
Disclaimer: Information reported by guests of this podcast is assumed to be accurate as stated. Podcast owner Colby Pearce is not responsible for any error of facts presented by podcast guests. In addition, unless otherwise specified, opinions expressed by guests of this podcast may not reflect those of the podcast owner, Colby Pearce.
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