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Behind the Business with Michelle Toh

Michelle Toh
Behind the Business with Michelle Toh
Latest episode

18 episodes

  • Behind the Business with Michelle Toh

    How to travel for less: The Points Guy takes 3 Pressing Questions

    06/08/2026 | 53 mins.
    Joining us this week is The Points Guy founder Brian Kelly.

    He turned what started as a personal blog while working at Morgan
    Stanley into one of the world’s leading travel media platforms — shaping
    how millions of consumers spend, earn and think about travel.

    In our special new segment, “3 Pressing Questions,” Brian weighs in on
    hot topics shaping travel today, and explains how he built a top creator
    business that sold for tens of millions of dollars.

    From why flights feel so expensive right now, to how industry shifts
    could affect your wallet, to common mistakes to avoid when booking a
    trip, Brian breaks down what’s worth paying for today.

    In this conversation, we dive into:

    00:00: Introduction
    01:28: Starting The Points Guy as a side hustle
    05:57: Why the points game isn't dead
    06:38: How points really drive US airlines
    11:28: How to get started in the points game
    16:38: Selling The Points Guy
    18:22: Advice to other entrepreneurs on building a brand
    23:24: Stepping down as CEO and being honest about your own strengths
    24:27: When should we expect airfares to come down, if at all?
    25:22: Industry consolidation — outlook for United, American, Delta, Spirit and JetBlue
    26:36: 'Debundling' of airline prices and how carriers are working to 'maximize every single square centimeter on the plane'
    29:16: With current volatility, should we be booking all our flights ahead now?
    30:30: Creating a 'couch' in economy: Brian's take on airlines' new cabin concepts
    33:12: 5-star hotels, cruises and yachts: Where Brian sees the best value in luxury travel right now
    35:10: Tips and tricks to make the most of your trip
    38:31: Brian's biggest travel recommendation this summer
    39:53: How US airlines compare to those abroad
    42:04: How Brian's son Cooper became the youngest person to ever visit all 7 continents
    45:07: Long-term view: Brian's end game
    47:01: Rapid-fire round

    🚀 Season 2 of Behind the Business is here, featuring the leaders of
    brands including Airbnb, Rivian, NYSE, Canva, Samsung, Poppi, Peloton,
    Revolve, Lucid Motors, PHLUR, The Points Guy and Away. New episodes
    Thursdays.

    👇🏼 SUBSCRIBE + FOLLOW:
    YouTube: https://bit.ly/YTBTB
    Apple Podcasts: http://bit.ly/3IFGuIA
    Spotify: https://bit.ly/SpotiBTB
    Amazon Music: http://bit.ly/4pPZZPp

    🎙️About Behind the Business

    Behind the Business is a Webby Award-winning, thoughtfully produced
    video podcast grounded in the belief that business is in fact personal.
    This is not a fawning interview show. We pair deep research with
    thorough interviews — asking the real questions and avoiding fluff,
    while keeping it fun! What’s the toughest day you’ve ever had at work?
    How do you mentally prep for a big event? Or what’s a pinch-me moment
    you’ll never forget? In each episode, guests get into it all. Each
    episode also connects guests with audience members who send in a
    question. New episodes every Thursday.

    About Michelle Toh
    Michelle is an award-winning international journalist, most recently a
    longtime reporter at CNN. She's covered top stories in global business,
    including the chip and trade wars, world-leading IPOs, the corporate
    response to Russia's invasion of Ukraine, Europe's energy crisis and
    China's property problems. Previously, she was with FORTUNE. She has
    reported for The New York Times, TIME and South China Morning Post.

    Find her on Instagram: / bymichelletoh
    TikTok: / behindthebusinessshow

    #Travel #Blogger #Entrepreneur #Startup #Founder #CEO #Leadership #CareerStory #CreatorEconomy #BusinessPodcast
    Learn more about your ad choices. Visit podcastchoices.com/adchoices
  • Behind the Business with Michelle Toh

    Poppi to PepsiCo: Building a $2B soda brand the industry couldn't ignore

    23/07/2026 | 56 mins.
    Joining us this week is Poppi co-founder Allison Ellsworth, who takes us behind the rise of one of America's fastest-growing beverage brands — from a kitchen counter experiment to a nearly $2 billion acquisition by PepsiCo.

    In this conversation, we dive into:

    00:00 Introduction
    01:15: Growing up in a household of entrepreneurs, gaining confidence as a dancer and working cleaning bathrooms
    03:28: Starting Poppi inside Allison's kitchen
    05:11: The trial-and-error process
    06:26: Allison's previous life working in oil and gas
    07:31: Starting to sell at farmer's markets and being discovered by Whole Foods
    08:49: Going all in— the truth behind the "overnight success,” including at one point almost losing their home and selling both cars
    12:44: Product breakthrough after Allison's co-founder husband snuck sugar in
    15:04: Pitching on "Shark Tank" while nine months pregnant
    23:16: The rebranding and relaunch as Poppi
    29:39: "Embarrassment is the most under-explored emotion when it comes to success"
    30:45: The "black ops" budget/ playbook that helped Poppi stand out in one of the world's most competitive industries
    33:05: Why Poppi gave equity to employees, advisors and ambassadors like Alix Earle — and how it actually fueled the company's growth
    36:59: The rise of prebiotic sodas and competition like Olipop
    40:55: Landing the PepsiCo deal — a landmark sale that underscored the rise of challenger brands in consumer goods
    43:43: The emotional reality of handing over the company she and her husband built
    44:15: What's next for Allison
    47:36: Audience question
    48:57: Rapid-fire round

    🚀 Season 2 of Behind the Business is here, featuring the leaders of brands including Airbnb, Rivian, NYSE, Canva, Samsung, Poppi, Peloton, Revolve, Lucid Motors, PHLUR, The Points Guy and Away. New episodes Thursdays.

    👇🏼 SUBSCRIBE + FOLLOW:
    YouTube: https://bit.ly/YTBTB
    Apple Podcasts: http://bit.ly/3IFGuIA
    Spotify: https://bit.ly/SpotiBTB
    Amazon Music: http://bit.ly/4pPZZPp

    🎙️About Behind the Business

    Behind the Business is a Webby Award-winning, thoughtfully produced video podcast grounded in the belief that business is in fact personal. This is not a fawning interview show. We pair deep research with thorough interviews — asking the real questions and avoiding fluff, while keeping it fun! What’s the toughest day you’ve ever had at work? How do you mentally prep for a big event? Or what’s a pinch-me moment you’ll never forget? In each episode, guests get into it all. Each episode also connects guests with young founders/ CEOs who send in a question. New episodes every Thursday.

    About Michelle Toh
    Michelle is an award-winning international journalist, most recently a longtime reporter at CNN. She's covered top stories in global business, including the chip and trade wars, world-leading IPOs, the corporate response to Russia's invasion of Ukraine, Europe's energy crisis and China's property problems. Previously, she was with FORTUNE. She has reported for The New York Times, TIME and South China Morning Post.

    Find her on Instagram: / bymichelletoh
    TikTok: / behindthebusinessshow

    #Poppi #PepsiCo #Acquisition #Entrepreneur #Startup #Founder #CEO #Leadership #CareerStory #WomeninBusiness #FemaleFounder #BusinessPodcast
    Learn more about your ad choices. Visit podcastchoices.com/adchoices
  • Behind the Business with Michelle Toh

    Beyond EVs: Rivian founder & CEO RJ Scaringe on AI, robotics and the next big bet

    14/07/2026 | 1h 2 mins.
    Joining me this week is RJ Scaringe, founder & CEO of Rivian, the electric automaker backed by Amazon and Volkswagen.

    RJ has wanted to build cars for as long as he can remember — telling his father at age 10 that he hoped to one day start an automotive company.

    Years later, in 2009, he took the leap. There was "no money, no team, no technology, no suppliers, no brand and no production infrastructure," as he puts it.

    Now, as the company launches a new vehicle, doubles down on AI and autonomous driving, and charts a path to steady profitability, RJ takes us through the lessons from building an automaker from the ground up — and one of the world's most closely watched EV companies.

    In this conversation, we dive into:

    00:00 Introduction
    01:26: Early beginnings
    07:06: Starting Rivian from a clean sheet in 2009, post-recession
    12:31: Navigating skepticism and 'comically bad' investor meetings in the early days
    16:04: Meeting Jeff Bezos and securing Amazon's investment
    17:24: Entering the market with its first two vehicles, the R1T and R1S
    21:57: Launch of the R2 this year
    25:22: Near-term challenges: supply chain risks
    31:19: Challenges in EV sector and RJ's outlook
    33:35: Balancing Wall Street's short-term expectations with long-term vision
    37:00: Rivian's intended path to steady profitability
    38:42: Why Rivian developed its own AI chip
    40:42: Self-driving vehicles
    47:43: Teaming up with Volkswagen
    48:20: RJ's new venture, Mind Robotics
    52:27: Factory automation
    53:47: RJ's end game
    56:29: Rapid-fire round

    🚀 Season 2 of Behind the Business is here, featuring the leaders of brands including Airbnb, Rivian, NYSE, Canva, Samsung, Poppi, Peloton, Revolve, Lucid Motors, PHLUR, The Points Guy and Away. New episodes Thursdays.

    👇🏼 SUBSCRIBE + FOLLOW:
    YouTube: https://bit.ly/YTBTB
    Apple Podcasts: http://bit.ly/3IFGuIA
    Spotify: https://bit.ly/SpotiBTB
    Amazon Music: http://bit.ly/4pPZZPp

    🎙️About Behind the Business

    Behind the Business is a Webby Award-winning, thoughtfully produced video podcast grounded in the belief that business is in fact personal. This is not a fawning interview show. We pair deep research with thorough interviews — asking the real questions and avoiding fluff, while keeping it fun! What’s the toughest day you’ve ever had at work? How do you mentally prep for a big event? Or what’s a pinch-me moment you’ll never forget? In each episode, guests get into it all. Each episode also connects guests with young founders/ CEOs who send in a question. New episodes every Thursday.

    About Michelle Toh
    Michelle is an award-winning international journalist, most recently a longtime reporter at CNN. She's covered top stories in global business, including the chip and trade wars, world-leading IPOs, the corporate response to Russia's invasion of Ukraine, Europe's energy crisis and China's property problems. Previously, she was with FORTUNE. She has reported for The New York Times, TIME and South China Morning Post.

    Find her on Instagram: / bymichelletoh
    TikTok: / behindthebusinessshow

    #Autos #EVs #Entrepreneur #Startup #Founder #CEO #Leadership #AutonomousVehicles #SelfDrivingCars #Robotics #Mobility #Manufacturing #SupplyChain #WallStreet #AI #Technology #CareerStory #BusinessPodcast
    Learn more about your ad choices. Visit podcastchoices.com/adchoices
  • Behind the Business with Michelle Toh

    Inside global black markets: Emmy-winning investigative journalist Mariana van Zeller

    02/07/2026 | 54 mins.
    “An estimated 30-35% of the global economy are black and gray markets.”

    That’s the world our next guest, Mariana van Zeller, has spent years investigating.

    From online scam centers to black-market oil, the Peabody Award-winning journalist has built a career going where few reporters can.

    "Trafficked" — her hit Nat Geo series — regularly breaks records at the Emmys.

    In this conversation, we dive into:

    00:00: Introduction
    01:18: The "hidden third" of the global economy
    02:15: Growing up in Portugal and the path to journalism
    03:50: Fighting her way into Columbia University
    05:56: Covering 9/11 and finding her calling
    09:20: Reporting from Syria and entering the world of black markets
    14:34: How "Trafficked" is made
    17:09: Navigating danger and censorship

    22:23: Dream story
    23:17: Her toughest story and most dangerous assignment
    34:08: Why her sources agree to be interviewed, even if it could implicate them
    36:47: What actually reduces crime
    40:17: Why "Trafficked" ended despite its huge popularity — and what's next, including "The Hidden Third" podcast
    44:55: Audience question: How to distinguish a good story from a great one
    46:01: Rapid-fire round

    🚀 Season 2 of Behind the Business is here, featuring the leaders of brands including Airbnb, Rivian, NYSE, Canva, Samsung, Poppi, Peloton, Revolve, Lucid Motors, PHLUR, The Points Guy and Away. New episodes Thursdays.

    👇🏼 SUBSCRIBE + FOLLOW:
    - YouTube: https://bit.ly/YTBTB
    - Apple Podcasts: http://bit.ly/3IFGuIA
    - Spotify: https://bit.ly/SpotiBTB
    - Amazon Music: http://bit.ly/4pPZZPp

    🎙️About Behind the Business

    Behind the Business is a Webby Award-winning, thoughtfully produced video podcast grounded in the belief that business is in fact personal. This is not a fawning interview show. We pair deep research with thorough interviews — asking the real questions and avoiding fluff, while keeping it fun! What’s the toughest day you’ve ever had at work? How do you mentally prep for a big event? Or what’s a pinch-me moment you’ll never forget? In each episode, guests get into it all. Each episode also connects guests with young founders/ CEOs who send in a question. New episodes every Thursday.

    About Michelle Toh
    Michelle is an award-winning international journalist, most recently a longtime reporter at CNN. She's covered top stories in global business, including the chip and trade wars, world-leading IPOs, the corporate response to Russia's invasion of Ukraine, Europe's energy crisis and China's property problems. Previously, she was with FORTUNE. She has reported for The New York Times, TIME and South China Morning Post.

    Follow on Instagram: https://www.instagram.com/bymichelletohTikTok: https://www.tiktok.com/@behindthebusinessshow

    #investigativejournalism #blackmarket #shadoweconomy #womeninmedia #journalism #documentary #career #careergrowth #careerstory #independentjournalism #independentmedia #founder #founderstory #founderjourney #founders
    Learn more about your ad choices. Visit podcastchoices.com/adchoices
  • Behind the Business with Michelle Toh

    IPO parade? 3 pressing questions on global markets with the NYSE

    25/06/2026 | 34 mins.
    The US makes up almost 50% of global market cap. Yet over the past three decades, the number of American public companies has declined dramatically.

    So says this week’s guest, NYSE Chief Development Officer Chris Taylor, who joins us for our new “3 Pressing Questions” segment.

    After years of a quieter IPO market, there are signs momentum is returning — with a surge in new equity offerings and investors watching the debuts of big names like SpaceX, OpenAI and Anthropic.

    We headed to the New York Stock Exchange to unpack:

    🌍 What’s really driving global stock markets right now?

    🔔 What’s next for the US IPO market as attention turns to companies like SpaceX, OpenAI and Anthropic?

    🤖 Are we in an AI bubble?Plus: Chris shares what founders should know if they dream of ringing the bell on Wall Street one day.

    We dive into:

    00:00: Introduction
    03:59: What's actually driving stock markets right now — and where consensus might be wrong
    06:29: CEO outlook on global volatility, AI and challenges
    08:01: Where some companies are spotting new market opportunities
    08:57: Are we in an AI bubble?
    10:31: IPO market outlook
    12:14: Expected 'mega-IPOs' this year with SpaceX, OpenAI and Anthropic
    14:22: NYSE roadmap
    15:40: SEC proposal to give companies option to report earnings semi-annually vs. quarterly
    17:26: The hardest part of running the exchange
    19:46: Jump in overseas demand for US stocks
    21:12: How NYSE competes against other exchanges - both in the US and overseas
    26:33: Common mistakes companies make before going public
    27:58: Future of going public: Will the traditional IPO model remain king?
    28:48: Rapid-fire round

    NOTE: This interview was recorded ahead of SpaceX's IPO on June 12, 2026. Views and opinions expressed in this episode are for informational purposes only and do not constitute financial, investment or other professional advice.

    🚀 Season 2 of Behind the Business is here, featuring the leaders of brands including Airbnb, Rivian, NYSE, Canva, Samsung, Poppi, Peloton, Revolve, Lucid Motors, PHLUR, The Points Guy and Away. Catch new episodes every Thursday.

    👇🏼 SUBSCRIBE + FOLLOW:
    - YouTube: https://bit.ly/YTBTB
    - Apple Podcasts: http://bit.ly/3IFGuIA
    - Spotify: https://bit.ly/SpotiBTB
    - Amazon Music: http://bit.ly/4pPZZPp

    🎙️About Behind the Business

    Behind the Business is a Webby Award-winning, thoughtfully produced video podcast grounded in the belief that business is in fact personal. This is not a fawning interview show. We pair deep research with thorough interviews — asking the real questions and avoiding fluff, while keeping it fun! What’s the toughest day you’ve ever had at work? How do you mentally prep for a big event? Or what’s a pinch-me moment you’ll never forget? In each episode, guests get into it all. Each episode also connects guests with young founders/ CEOs who send in a question. New episodes every Thursday.

    About Michelle Toh
    Michelle is an award-winning international journalist, most recently a longtime reporter at CNN. She's covered top stories in global business, including the chip and trade wars, world-leading IPOs, the corporate response to Russia's invasion of Ukraine, Europe's energy crisis and China's property problems. Previously, she was with FORTUNE. She has reported for The New York Times, TIME and South China Morning Post.

    #markets #ipos #stocks #stockmarket #stockmarkets #nyse #wallstreet #finance #business #ipos #ipo #ipomarket #usmarket #usmarkets #businessnews #ai #investing #investment #spacexipo #equities #investment
    Learn more about your ad choices. Visit podcastchoices.com/adchoices
More Business podcasts
About Behind the Business with Michelle Toh
Behind the Business is a Webby Award-winning video podcast hosted by CNN and FORTUNE alum Michelle Toh that explores the decisions and philosophies behind some of today's most influential leaders. Its new season features the leaders of Airbnb, Rivian, NYSE, Samsung, Canva, Revolve, Peloton, Poppi and Away. The show is grounded in the belief that business is in fact personal, providing the backstories of founders, corporate leaders, investors and creators and how they push through to make the most of both work and life each day. This is not a fawning interview show. We pair deep research with thorough interviews — avoiding fluff and performative praise, while also keeping it fun! The show aims to be journalistically rigorous and visually compelling, with each episode ending with a rapid-fire round and connecting guests with young founders/ CEOs who send in a question. What's the worst day you've faced at your company? How do you cope with crisis or rejection? Or what's a pinch-me moment you'll never forget? In each episode, our guests get into it all. New episodes Thursdays.
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